Number of reviews in the past 365 days | 54 |
Percentage of reviews responded to | 90.74% |
Average time to respond to reviews | 41.04 days |
Contact Property
Hawthorne at South Shore
1201 Enterprise Ave
League City, TX 77573
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 54 |
Percentage of reviews responded to | 90.74% |
Average time to respond to reviews | 41.04 days |
The South Shore team would like to extend our sincerest apologies to you for your experience in regard to certain aspects of our community. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. We appreciate the feedback and love hearing how much you love our community!
Thank you for the kind words! We are so happy to hear how much you love our amenities and community. We hope you continue to call South Shore home for many years to come! - Your Hawthorne at South Shore Team
Thank you for the review! We appreciate hearing your concerns about Valet Trash and it is definitely something we can address with the company that collects. We understand if you do not wish to use the service, but we do not want it to be an inconvenience to you either! If there is anything else you may need, please let us know. - Your South Shore Team
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. We are very sorry that you will not be staying with us due to our Company Policy, but we still would like to thank you for being a valued resident and calling Hawthorne South Shore home. If there is anything we can do to change your mind and keep you with us, please let us know!
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
Your feedback is very valuable to my team and I here at Hawthorne South Shore. I truly believethat as part of our commitment to offering the finest customer service, we can learn and growas a community. We would love toschedule a time to sit down with you and further discuss your concerns. Please let us know who to contact and we will gladly reach out.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
We are happy you are pleased with our community overall, but we would love the opportunity to make a few things right in your unit! Please contact our office and we will get your AC filter and toilet seats replaced as soon as possible.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. We will definitely address the communication issues with the team and pass along your feedback. Thank you for being a valued resident and calling Hawthorne South Shore home.
Thank you so much for the kind words. The entire team at South Shore makes it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
Thank you so much for the kind words. The entire team at South Shore makes it our goal toprovide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne South Shore home.
My team and I would like to extend our sincerest apologies to you for your experience here at Hawthorne South Shore. It is our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. We have an open-door policy and you are always welcome to contact us or come by the business office at your earliest convenience. We hope to hear from you soon!
Dear Valued Resident, Your feedback is very valuable to my team and I here at Hawthorne at South Shore. I truly believe that as part of our commitment to offering the best customer service, we can learn and grow as a community when concerns are brought to our attention. We would like to extend our sincerest apologies to you for your experience during your stay with noise issues. I am always available to schedule a time to sit down with you if there is a need to further discuss any new concerns that may arise. Sincerely, Rachel T.
Dear Valued Resident,Thank you so much for the kind words. We appreciate you being a valued resident and calling Hawthorne at South Shore home. If there is anything that I can ever do for you, please feel free to contact me at 281-334-1289.Kindest Regards,Rachel T.
Dear Valued Resident, Thanks for letting us know your experience! If we have missed an issue or item you need addressed please let me know. We strive to ensure our residents are taken care of promptly. I have an open door policy and welcome any discussion needed. Kindest Regards, Rachel Tyrna
Dear Valued Resident,Thank you for being a valued resident and calling us home. We love having the Amazon HUB for packages. If there is anything that I can ever do for you, please feel free tocontact me at 281-334-1289. Kindest Regards,Rachel Tyrna
Dear Valued Resident, Thank you for the kind words. We agree we love the location being tucked away on Enterprise. Thank you for being a valued resident and calling Hawthorne at South Shore home. If there is anything that I can ever do for you, please feel free to contact me at 281-334-1289 Kindest Regards, Rachel Tyrna
Dear Valued Resident,Thank you so much for the kind words. We make it our goal to provide the finest customer service each and every day as part of the LIVE IT! experience our company is fully committed to delivering. Thank you for being a valued resident and calling Hawthorne at South Shore home. If there is anything that I can ever do for you, please feel free to contact me at 281-334-1289Kindest Regards,Rachel Tyrna
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Surrounded by the serenity of the renowned South Shore Harbor, Hawthorne at South Shore boasts spacious 1 and 2 bedroom apartment homes with breathtaking marina and pool views, full-size washer and dryer set included, upgraded interiors, stainless steel appliances and so much more. Our location encourages the relaxing leisure activities of Clear Lake, yet at the same time, provides all the benefits of metropolitan living with easy access to Highway I-45. Situated on beautifully landscaped grounds, our community offers upgraded poolside amenities including a new saltwater swimming pool with cabanas and Jacuzzi, poolside kitchen, pet-friendly bark park complete with agility equipment, 24-hour fitness center, complimentary Starbucks coffee bar, executive business center and a great deal more.
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Contact Property
Hawthorne at South Shore
1201 Enterprise Ave
League City, TX 77573