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Crescent Cove

801 Hebron Pkwy, Lewisville, TX 75057
(142 Reviews)
$1,489 - $2,411/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C-
C-

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Crescent Cove Reviews

(142)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

scottef1018@gmail.com

Resident ā€¢ 2022 - 2023

6/7/2023

Very nice place to live

The landscaping and the Spanish tile rooftops made it a great place to live. The office personnel were friendly and always helpful. The pool was nice too. I enjoyed being close to the big city but out of the way If i didn't have toā€¦Ā See More >
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2020

    8/10/2020

    ZERO STAR! Employees here are not professional and the customer service is poor. I was so excited about turning in an application for an apartment- after being told that my application was still being "processed" I was told 2 whole weeks later that I wasn'tā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2018 - 2019

      11/21/2019

      --Don't expect to get your initial deposit back(150). They will charge you at move out, anywhere from 500 to 1000 for some random repairs (They don't give you the details of "damages". They just say damages on the receipt and tell you to pay upā€¦Ā See More >
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        Jan_W

        Resident ā€¢ 2016 - 2017

        7/10/2019

        Contact me if you have the same fraud charges. J . Moved out with proper notice etc and this property and THEIR SCAM COLLECTION FRENKEL ?? COMPANY NOTIFIED US TWO YEARS LATER VIA EMAIL THAT WE OWED DAMAGES, CARPET REPLACING, PAINT COST, WATER AND ELEā€¦Ā See More >
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          Jeremy_B407

          Resident ā€¢ 2017 - 2019

          6/11/2019

          The most important thing you should know about Crescent Cove's repair process is this: their lease agreements say that you should contact their owners if your work orders are not completed within three business days. If you do so, they will retaliate. If you don't,ā€¦Ā See More >
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            reimundi

            Resident ā€¢ 2015 - 2016

            11/21/2018

            S::T::A::Y::::A::W::A::Y::!::This was the worst apartment experience I've had, I lived here only one year and they sent me a bill via e-mail two and a half years later for pre existing damages including the leaks on the windows and rust stains in the bathtub,according toā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2014 - 2018

              6/1/2018

              We stayed in this apartment for 4.5 years. At move out there were normal wear and tear for paints, carpet, blinds, kitchen/bathroom countertop. Management charged us for all damages and cleaning even when nothing was damaged by us. This management just steal deposit and tryā€¦Ā See More >
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                Kristie_D

                Resident ā€¢ 2015 - 2018

                5/21/2018

                This apartment complex is infested with bedbugs. We watched every resident who left throw their mattresses away. They tried to bill us for replacing carpet after we had it professionally cleaned. Their 'hardwood floors' are actually the peel off/stick on kind and heaven help youā€¦Ā See More >
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                  Raider8816

                  Resident ā€¢ 2018

                  5/10/2018

                  This place is over priced and you can smell the land fill next door. Things never get fixed in a timely manner the staff is rude unless your looking to rent. The ac is so old please look at them on the exterior of theā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2016 - 2017

                    6/30/2017

                    My apartment building was infested with mice the entire time I lived there. Maintenance told me that my building and the building next to mine had them all throughout the building. They are interested the walls and it is impossible to keep them out ofā€¦Ā See More >
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                      annonymous125

                      Resident ā€¢ 2016

                      10/26/2016

                      This place is the worst. I come home to a snake in my apartment and advised the young lady (Rachel) in the leasing office that there was a snake in the office and the response I received was calm down its just a snake.ā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2015 - 2016

                        10/9/2016

                        I saw a water bud I also see snakes plus poisons bugs yuck I hate this place yay we're moving don't come hereā€¦Ā See More >
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                          davisranch777

                          Resident ā€¢ 2013 - 2014

                          5/21/2015

                          Nice office staff but the higher ups are HORRID...just so you know, youre not getting your deposit back no matter what. They view that as a revenue stream. Cleaning costs are laughable, even if you leave it spotless, theyre keeping the deposit. I decided toā€¦Ā See More >
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                            4040

                            Resident ā€¢ 2007 - 2015

                            1/12/2015

                            I am a seven year resident, going on eight and I have no complaints about community. The first staff that was here was great, and this one is just as good or better. Always prompt with my service orders, when I do call,ā€¦Ā See More >
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                              mrn9597

                              Resident ā€¢ 2010 - 2014

                              10/27/2014

                              I lived here just shy of 4 years. I was so sad to have to move. I absolutely loved living here! Never any issues with anything at all. The staff is awesome too, you can't go wrong making this place your home :) MICHELLEā€¦Ā See More >
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                                tybrooks86

                                Resident ā€¢ 2012 - 2014

                                10/22/2014

                                I lived at these apartments for 2 years and it was the worst experience of my life. To get a work order done was like pulling teeth. And when the work order was to be completed they would never inform that they were entering yourā€¦Ā See More >
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                                  analyn01

                                  Resident ā€¢ 2014

                                  9/20/2014

                                  From the first day I moved in at the end of July, my experience has left a bad taste in my mouth with the staff, the grounds and the condition of my apartment. Upon moving in on the first day, unpacking boxes, I satā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2009 - 2015

                                    2/13/2015

                                    Save your money, time, and sanity! This is a horrible place to live! The staff is terrible, rude, unhelpful, and inconsiderate. The parking is an absolute nightmare!!! God forbid that you park in the hazard spot to get groceries out of the car! One dayā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2010 - 2014

                                      7/9/2014

                                      Please beware, do not the bootleg wood floors and "great floorplan" fool you. Management is TERRIBLE! They do not care about their residences. You would think they would care about the tenents who pay rent on time and keep a nice living space but NO.ā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2013 - 2014

                                        6/4/2014

                                        UNPROFESSIONAL, UNPROFESSIONAL, UNPROFESSIONAL This place sucks! The staff is very untrained and unprofessional they have no customer service skills. I lived here for a year, and I must say I have seen it all from every type of bug, to every type of rodent. Iā€¦Ā See More >
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                                          dturner74

                                          Resident ā€¢ 2013 - 2014

                                          3/5/2014

                                          Lived here for a year, management does not care about issues. People upstairs are alway's loud and we have called police and complained to management and they never did anything to fix the problem, said it wasn't their responsability that it was corporates. ā€¦Ā See More >
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                                            the_dude_rulz

                                            Resident ā€¢ 2012 - 2013

                                            7/16/2013

                                            I usually read reviews and can see some usual bad stuff here and there no matter where you go. The usual (dog poop) stuff doesn't bother me but I have to say that these were the worst managers I've ever dealt with. They seem toā€¦Ā See More >
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                                              UnhappyFormerResident2012

                                              Resident ā€¢ 2012 - 2013

                                              6/20/2013

                                              Biggest mistake that we made was to move into this complex. I totally agree with one of the reviewers, "Tracy was the BEST". But unfortunately the staff changed and it went from bad to worse. Most unfriendly, unknowledgeable and inconsiderate people ever. All they caredā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2013

                                                3/25/2013

                                                Stay far away!! I would move if I didn't want to break my lease! But its Almost to that point! You name it its happened. mice! slotted bedrooms because of cracks ceiling! Shame on these people!ā€¦Ā See More >
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                                                  dixonkkd

                                                  Resident ā€¢ 2011 - 2013

                                                  1/27/2013

                                                  I have lived here for two and a half years. Tracy and Monique were the old office managers. Tracy was always upbeat and very helpful. They knew almost every tenant on a first name basis. I would walk into the office for a package, andā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā What is security like?

                                                    Frequently Asked

                                                    Based on 142 number of votes by renters, Crescent Cove is currently rated 2.8 out of 5 stars.
                                                    Crescent Cove is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Crescent Cove is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Crescent Cove is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Crescent Cove is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Crescent Cove is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Crescent Cove is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Crescent Cove

                                                    March 2024

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                                                    Crescent Cove is an apartment in Lewisville in zip code 75057. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,411. Nearby cities include Flower Mound, Coppell, Emory, Highland Village, and Carrollton.

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