Resident • 2013 - 2018
Take your money elsewhere, this place's prices are not worth the trouble its going to cause to live here. There are a couple places down the street that look pretty nice, give those a shot before committing to this hell hole. The pictures they show online are fake as hell, only model apartments look that nice. From caving in ceilings to misaligned front doors that will let all heat out in winter and all air out in summer, these apartments have it all if you're looking for a nice slum to call home. Office management changes as if it is a revolving door, you will never see the same person two months in a row; and none of them communicate with each other besides to gossip and stand outside watching domestic disturbances and laughing at them. Do you like wasps? They're everywhere, and the office can't be assed to have someone come down and remove the nests they will make around your doors, windows, and crevices outside. I'd suggest mixing a solution of dish soap and water and never leaving the apartment unless you have it by your side to kill wasps with. From the moment I moved in back in 2013, our dishwasher was faulty. It took months of back and forth to get them to finally install a new (i.e.: used and cheap) one. From then, it only got worse in terms of maintenance. There was one whole summer where I did not have a working clothes drier, because the maintenance guy couldn't be bothered to clean the vent from the top like he was supposed to; and like I kept asking. It took me contacting the Lewisville fire department to get them to do what they were supposed to do in the first place. My A/C/ unit was smoking at one point, which also took them about a week to investigate and fix. Oh, you wanted A/C on the top floor in summer when it's 102 degrees outside? Better get good with god and pray that your A/C unit doesn't conk out; you will be without A/C for days before someone fixes it. Move everything you own to a different room if anyone has to paint, because they will come in and paint without care and splatter your belongings with paint; good luck getting them to own up to their mistake, too. Good luck getting them to own up to anything, for that matter. To this day, the head manager is still ignoring my friend's lawyer. Last spring, she tripped down the steps outside because there wasn't a light in the hallway (like I had asked to be replaced multiple times), and ended up with a sprained and fractured ankle. She was on crutches for about two weeks, and a boot for long after. She and her fiance have physically come to the office to get the ER bill paid, and they always blow her off with lies. Guess what magically appeared in the outside hallway the morning after the accident? If you guessed a light, you're right. That's ok though, we all have timestamped pictures from the night of the accident of the dark, light-less outside hallway. Do you like loud domestic disturbances and people screaming at each other and smashing each other's belongings in the street at 3AM? You're in luck! Some of the tenants of PL&B specialize in domestic disturbances in the middle of the night, and Lewisville PD is stellar at shrugging their shoulders and moving on when they come out to check on the situation. Put your kids to bed extra early and give them ear plugs. Oh, that's right, there will be cops every other night shining their flood lights and searching for people in the streets. Get blackout curtains. Do you ever sit and wonder what it's like to live with a leaky roof for months? Do you like cool science experiments like seeing how long it takes the leak to grow mold? Do you like arguing with office staff over whether or not the mold on your ceiling is in fact mold? You'll have the time of your life at PL&B. Have the health department on speed dial. Come New Years and 4th of July, there will be fireworks. Nevermind legality, there WILL be fireworks. I hope nobody in your household is a war vet or has PTSD, because they will not have a good time. Calling the cops will do no good, as there is often no way to tell where exactly the BANGs and BOOMs are coming from. Ladies, don't you just love it when creepy old ugly men stare and gawk at you without shame? Maintenance staff must have a club dedicated to this very subject! Hide your butt, hide your chest; they gawkin' at erryone out here! Set aside a fund for sending certified letters requesting maintenance work, because 60% of the time nobody in the office will write your request down. Leaving this slum is like getting teeth pulled. I tried to submit a notice a full month and a half before my move out date, because I had been told months before that I could submit either a 60 or 30 day notice, so I decided why not? 45 days is enough time to lease our apartment to some poor unsuspecting sucker, right? Wrong, apparently. The lady I spoke to told me I couldn't turn in my notice because it wasn't exactly 30 days before my move out date. I ended up getting my notice notarized and sent it out certified mail. A full month later, I get a call from management saying they already got my first notice, and that I didn't need to send one in the mail, because "we do our jobs here". If y'all "do" your jobs, then why in the hell did it take a full month after you received my notarized copy to call me and talk to me about it? LOL. My husband tried to return our keys when we moved out, and was told we couldn't turn them in until we had a walk through. --------. They handed us a tiny envelope with our apartment number written on it, and we intended on sending them back through the mail, since we moved an hour away. On the second of the month, I began getting countless phone calls from the office threatening to keep charging me rent until I gave the keys back. YOU COULD HAVE HAD THEM BACK THE DAY WE LEFT, BUT YOU DIDN'T WANT THEM. I told the woman I spoke to what happened when we tried to return them the day we left, and she simply said that never happened. Interesting, since the yellow envelope with an office worker's handwriting on it was sitting in my car at that very moment. I was on my way to the bank to get a letter notarized, and intended on sending the keys back to them with the letter. No can do; we had to drive the hour there and the hour back in rush hour traffic in order to give them the keys before the end of the duty day. We got a signed letter stating we turned the keys back in, and asked for a copy; though it seemed as if asking for a copy was asking too much. Turned around and walked out the door. Good riddance, PL&B. This is by far the worst place I have ever lived; and I have lived in motels!! I almost would have rather lived in a motel, at least housekeeping and maintenance do their jobs in motels. Giving it a couple days before office staff comes in and cleans out all the bad reviews like they always do. How about y'all do your jobs instead of stalking online reviews and deleting the truth? Guess slum lords have nothing better to do with their day than harass their tenants and gossip.