Lived at Pine Prairie for 3 years. Initially liked the property and staff. Staffed changed, new ladies were rude. Property became noisy starting the 2nd year I lived there. Upon move out I was charged $500 for 1 stain on the carpet (they want to change all of the carpet in the apt. and charge me for it), 2 small nail holes on the wall (they are trying to charge me $100 for this) and other ridiculous misc. charges. Please know you will be charged for everythin once you move out. I DONT recommend this property!
Manager
1/12/2018
Pine Prairie Apartments
Thank you for your review. I apologize that you were unhappy with your stay with us. I would welcome the opportunity to speak with you about your concerns. Please call me at 469-892-5107, email me at pineprairie@cresmanagement.com or stop by the office during business hours Monday-Friday. We pride ourselves on providing the best customer service and always look for ways to improve. Thank you again for your review.