Resident · 2017 - 2020
Nice community; property is alright; staff is horrible. Property has had multiple fires. Advice for current residents: get a camera for your apt bc management and staff will enter w/o leaving notices of entry. If you have been tagged for towing ask for an extension. Management lies and says they cannot control who gets towed but that isn't true (Melissa provides favors for certain residents who $peak her language). Property is liveable and can be alright if you just need a place to stay AND you luck up on an apt that doesn't have a lot of issues (and there are issues), but you do have to deal with loud music, sirens from fire dept, nasty attitudes from staff (even when just picking up a package. Once you make a complaint especially against a staff member -you will be treated like crap), crime alerts; creaking ceilings and paper thin walls.
Thank you for your review of Somerset apartments. We appreciate all feedback received and I would love the opportunity to address any of your concerns. LumaCorp values our staff and want to ensure we always provide the proper customer service to ensure resident satisfaction. Please contact me at your earliest convenience so I can look into and resolve any issues that you have mentioned.Allison HamrickRegional [email protected] x120