The Pinnacle Apartments
#16,096 #26 #2,741

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The Pinnacle Apartments

146 Valley View Dr, Lewisville, TX 75067
(47 Reviews)
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Floor Plans & Pricing

1 Bedroom

ASPEN

1 Bed, 1 Bath | 688 sq. ft.

1 Available Unit

See Floor Plan Details

TAHOE

1 Bed, 1.5 Baths | 749 sq. ft.

See Floor Plan Details

2 Bedrooms

VAIL

2 Beds, 2 Baths | 929 sq. ft.

1 Available Unit

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Pinnacle Apartments Reviews

(47)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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modern-----

prospective ā€¢ Visited 2009

2/5/2024

When it rains, it pours...

See attached photo. Every single time it rains the property floods and the whole dump is soggy for days all because the maintenance illegal is too busy touching the little boys. You'd think for an apartment that rents to so many illegals, they'd have theā€¦Ā See More >
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saves7199@gmail.com

Resident ā€¢ 2009 - 2024

1/26/2024

Felonly TrailerTrash would steal from her own mother...

Why wouldn't she steal from you? This place has gone downhill since Conman Capital took over the management. Because as the name would suggest, Felony TrailerTrash and Moochelle Shortbus are con artists. There's trash everywhere, dog poop all over the property, loud illegals. What aā€¦Ā See More >
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    fly.endo2019@gmail.com

    Resident ā€¢ 2017 - 2022

    11/30/2022

    Who is our advocate?

    Since the week of Thanksgiving 2022 we rec'd information to come and get another decal with your proof of insurance and tag info. Mind you when new management took over they asked for this 5 months ago. It is now discovered they don't have thatā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2019

      9/10/2019

      This property is horrible due to poor ,unprofessional , and rude management. Lauren Rodriguez which is a manager at the complex is a horrible person and treats tenants like trash.....she acts like shes doing YOU a favor by you paying rent to stay here...she hangsā€¦Ā See More >
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        anonymous

        prospective ā€¢ Visited 2016

        8/22/2017

        This is my second time living here. I love the easy access to my job and my sons school. I haven't had any major problems with anything. Whenever I do they're right on it. It has a friendly atmosphere.ā€¦Ā See More >
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          anonymous

          Resident ā€¢ 2016 - 2017

          3/17/2017

          I like it overall. It's a good first apartment. No major issues, only minor ones: the fire alarm is too close to the kitchen and too sensitive, the parking policy is inconsistently enforced, some dog owners don't pick up after their pets, those kinds ofā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2016

            11/25/2016

            These apartments are in great location but they have a bedbug infestation. You may not notice at first simply thinking a flea or a spider has taken a bite out of you but...management knows there's a problem and will leave all costs associated with dealingā€¦Ā See More >
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              reeldude2000

              Resident ā€¢ 2012 - 2016

              11/3/2016

              This community WAS great when they were managed by Ginko management, BUT however, when it changed to US Residential, it was like ------ himself was in charge of the management group! They are always finding some LAME excuse to RAISE RENT, FEES and other stupidā€¦Ā See More >
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                taelercathleen

                Resident ā€¢ 2016

                10/25/2016

                Communication with management can be frustrating. I call in the morning and leave a voicemail about something important- then have to call again at end of business because I never hear back. When I do talk to them- they are very nice. I amā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2016

                  9/30/2016

                  The staff is nice and friendly. The grounds are always clean. I just don't like how people allow their dogs to poop on the sidewalks and not have the decency to pick it up. Other than that, it's quiet and I feel safe.ā€¦Ā See More >
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                    vanessa.marie07

                    Resident ā€¢ 2016

                    9/20/2016

                    I love living at The Pinnacle apartments! I never have any problems. The complex is very clean and always quiet at all times of the day. The staff is very nice. I couldn't have found a better place to live at.ā€¦Ā See More >
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                      sandywill5977

                      Resident ā€¢ 2015 - 2016

                      9/16/2016

                      I have been nothing but HAPPY at the Pinnacle Apts in Lewisville. The staff is the nicest set of woman you will ever find. The maintenance crew is friendly and helpful. They are always walking around the property/ picking up other peoples trashā€¦Ā See More >
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                        erikas913

                        Resident ā€¢ 2016

                        9/13/2016

                        I have enjoyed living at The Pinnacle. The property is kept clean and only issue I might have is that there is a lot of dog poop everywhere. I understand that a lot of my neighbors have pets but there should be stricter rules regardingā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2015

                          9/5/2015

                          This place is turning into a slum! People throw their trash out of the cars into the parking space, half do not pick up their dog poop, pool is always filthy, landscaping looks terrible but yet every year they want to raise the rent! Someoneā€¦Ā See More >
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                            biratnagar

                            Resident ā€¢ 2013

                            2/19/2014

                            I had a misunderstanding about something and really thought to give them the worst comments, but later found out they are really descent guys. It's a very nice place to live, and super convenient.ā€¦Ā See More >
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                              ceciliab88

                              Resident ā€¢ 2011 - 2013

                              3/8/2013

                              These apartments are awful they look like crap but expect u pay every dime for this crappy place. When we moved in the same with the other people staff was nice at first then that blew right out the window! Maintenance people are so noseyā€¦Ā See More >
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                                wasscrewed2011

                                Resident ā€¢ 2008 - 2011

                                8/6/2012

                                DO NOT LIVE HERE! YOU WOULD BE WASTING A LOT OF MONEY FOR NOTHING. APTS STAY VACANT FOR MONTHS!

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                                  anonymous

                                  Resident ā€¢ 2011 - 2012

                                  1/12/2012

                                  well at first when i moved in i loved it. Then, i realized the apt was just out dated.The mateinece man messed up my toilet, had water everywhere. I had two kids pee on my door and nothing was done about it!!!! Then atā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2010 - 2011

                                    12/28/2011

                                    Have lived here a year, thought it was a cheap and reasonable place to live. The money spent on high electricity bills due to outdated windows providing no noise barrier and drafty, apparently no insulation- A/C and heater run 90% of time pending theā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2010 - 2011

                                      11/12/2011

                                      My wife and I rented a one bedroom apartment on the second floor. I feel in love with the apartment when we went to look. The staff was nice. Once we moved in that all changed. The male manager comes banging on your door screamingā€¦Ā See More >
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                                        mjw0133

                                        Resident ā€¢ 2010 - 2011

                                        6/30/2011

                                        I have skimmed through the ratings and i can say there a few things i have to agree on. When people say the staff is rude, its not really the staff. There is only 2 people that work in the front office. One of whichā€¦Ā See More >
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                                          Sam4evr

                                          Resident ā€¢ 2009 - 2011

                                          4/7/2011

                                          My husband and I have lived here for almost two years now. Once our lease is up, we are leaving as fast as we can! The office staff don't know how to do their jobs. They are incompetent and don't care about their tenants. Theā€¦Ā See More >
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                                            dontmovetopinnacle

                                            Resident ā€¢ 2010

                                            10/5/2010

                                            The people in the office are there to be rude to you for NO reason whatsoever and rip you off.. My apartment has numerous problems that I brought to their attention countless times.. They act like I don't know what Im talking about because theyā€¦Ā See More >
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                                              Unhappyhere999

                                              Resident ā€¢ 2010

                                              8/17/2010

                                              I just moved here and Im very scared now about what kind of experience Im going to have after reading all these reviews.. I understand anyone can get on here and post a review but to see this apartment complex is only recommended 14% isā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2006 - 2007

                                                7/10/2009

                                                HORRIBLE Place to live. HIGH Electric bills, high NOISE, HORRIBLE Parking, and INCOMPETENT STAFF(aside from maintenance men---but they never fix things)...OFFICE STAFF ARE IDIOTS Who dont know what they are doing!!!!!!!!!!!!!AC always goes out!!!!!! I will write more once my lease is up in a fewā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Parking
                                                  • Covered Parking
                                                  Pets
                                                  • Dogs Allowed
                                                    Fee: $350. Rent: $15. Restrictions: Aggressive Breeds. Pet Limit: 2. Comments: cats and dogs allowed.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Fee: $350. Rent: $15. Restrictions: Aggressive Breeds. Pet Limit: 2. Comments: cats and dogs allowed.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Area
                                                  • Balcony or Patio
                                                  • Black Appliances
                                                  • Built-in Microwaves
                                                  • Business Center
                                                  • Clubhouse
                                                  • Faux Wood Flooring
                                                  • Fitness Center
                                                  • High Ceilings
                                                  • High-Speed Internet
                                                  • Large Closets
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Available
                                                  • Package Receiving Service
                                                  • Pet Friendly- Cats and Dogs Welcome
                                                  • Pool
                                                  • Pool View
                                                  • Poolside Grilling Area
                                                  • Pre-qualified Renter's Insurance Available
                                                  • Premium Countertops
                                                  • Premium Fixtures and/or Hardware
                                                  • Spacious Studio, One and Two Bedroom Homes
                                                  • Sundeck
                                                  • Upgraded Floorplans Available
                                                  • Wet Bar with Accent Mirrors Available
                                                  • Woodburning Fireplace
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                                                  Leasing

                                                  The Pinnacle Apartment Homes is a desired Lewisville community that delivers quality living at it's best. Tucked away in the city, The Pinnacle is conveniently located just minutes from shopping and entertainment. The Pinnacle is a place to unwind and unrelax in the comfort of your own home, or enjoy our desirable community amenities. Our apartment homes boast premium features that include black appliances, decorative back splash, hardwood inspired flooring, custom cabinetry, brushed nickel accents, and fixtures. We take pride in our community and provide our residents with professional customer service. Schedule an appointment or come by for your customized tour!
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 08:30 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā Are there surveillance cameras on site?

                                                  Frequently Asked

                                                  Based on 47 number of votes by renters, The Pinnacle Apartments is currently rated 2.9 out of 5 stars.
                                                  The Pinnacle Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  The Pinnacle Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  The Pinnacle Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  The Pinnacle Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  The Pinnacle Apartments is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  The Pinnacle Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Dogs Allowed
                                                  Fee: $350
                                                  Rent: $15
                                                  Restrictions: Aggressive Breeds
                                                  Pet Limit: 2
                                                  Comments: cats and dogs allowed.
                                                  Cats Allowed
                                                  Fee: $350
                                                  Rent: $15
                                                  Restrictions: Aggressive Breeds
                                                  Pet Limit: 2
                                                  Comments: cats and dogs allowed.
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 2 Baths

                                                  Check Availability

                                                  The Pinnacle Apartments

                                                  March 2024

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                                                  The Pinnacle Apartments is a 688 - 929 sq. ft. apartment in Lewisville in zip code 75067. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include Flower Mound, Coppell, Emory, Highland Village, and Carrollton.

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