Review History for anonymous

Villas of Vista Ridge Apartments


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anonymous

Resident 2018 - 2020

2/21/2020

On paper, this place is great. When they show you the model, it's beautiful. When you move in, reality slaps you like a red-headed stepchild. I ended up getting a significant concession on rent upon move in because it was absolutely filthy, cabinets were simply not installed, countertops are not granite as shown and other concerns/cosmetics that I won't bore you with were all so irritating. Into my second year here now and I remain thoroughly unimpressed by how "management" handles any issue. Promises and failures - rinse, repeat. Ridiculous. DO NOT live anywhere near a gate. They will inevitably break, they screech all night, require maintenance that never happens, cars will honk at it (for what reason, I have no clue) and they rarely operate as intended. Even one maintenance guy admitted that it's not taken care of and that it bothers him as he lives on the other side of the building. Unsure why the average rating here is 5 star - it's a 3 on it's best day. And that's pushing it. I will not renew here, I do not recommend living here and I strongly encourage anyone that does to have handy access to a lawyer. Maybe others have better experiences, I'm not them. I've lived in and around DFW for over 20 years, mostly in apartments, and this is by far the worst living experience I've had to date. Do yourself a favor and save up for a down payment on a house.
    Manager

    2/25/2020

    Villas of Vista Ridge Apartments
    Thanks for taking the time to leave us your feedback. We strive for five-star customer service here, so we're disappointed to learn we've failed to hit the mark with you. We'd love for a chance to change your perception of our community. If you could reach out to us at (469) 437-3221 at your earliest convenience, we'd greatly appreciate it. Hope to speak with you soon. - The Team at Villas of Vista Ridge

    Review 20 out of 124

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    Villas of Vista Ridge Apartments

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