Review History for anonymous

Vista Springs Apartments


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anonymous

Resident 2013

12/3/2013

I recently had a carpet fire in the apartment and no one can tell us how it started. I have lived her for 3 years and never had any problems until now and the perspective of the staff as well as corporate has totally change. They have not provided any resolution of getting the repairs fixed or carpet removed or even tried to inspect to see what may have caused the fire. The staff is very inconsiderate of the accident and are not workign diligently to get it fixed. I was advised that the apartment complex would not proceed until the fire report came back from the fire department as of 12/03/2013 the report has come back the cause of the fire is unknown and no one has tried to figure it out. In the meantime my family is living at a hotel because of the smell caused buy the fire and there has still been no resolution as to if they would transfer us to another apartment or fixed the repairs for the safety of my apartment. Im extremely upset with the way the staff have acted with this situation and wouldn't recommend anyone to stay here because of this sever incident. I will be moving when my lease is up if we are not transferred to another apartment when no one can tell us why the fire started.

    Review 10 out of 82

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    Vista Springs Apartments

    March 2024

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