Ratings & Prices for Windsor Court Apartments, Lewisville, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	6 days

Ratings & Reviews (80 Reviews)

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Resident • 2020

12/09/2020

Do you want to live in a place where the chances of your car being SET ON FIRE is higher than anywhere in the country? (For real, check the stats. 11 cars this year. ELEVEN!) Do you want to have the maintenance people tell you "that's… See More

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Windsor Court Apartments Manager

12/15/2020

Thank you for your recent feedback. At Windsor Court we value our residents and take great pride in providing a beautiful community for all guests. If our team failed to meet your customer service expectations, we sincerely apologize. Regarding crime within our area, we look to local law enforcement to keep us safe as crime has no address. We are beyond happy to report that the criminal who set the arsons has been caught however this is the first we have heard of a shooting taking place? Did you contact the police and file a report? Did you contact our office after the supposed incident happened? We do provide pest control service weekly and have recently changed our provider, please contact the office team to have your home added to the list for treatment. I would like to invite you to speak with me further on the additional concerns you have noted so that I can resolve them and hopefully get you to be proud of the community you live in. I am available Monday through Friday from 8:30 am until 5:30 pm in-person however by appointment only. You can also reach out to me via email at [email protected] or by phone at 972-221-6678. I look forward to hearing from you. Carolyn H. Property Manager

Former Resident • 2016 - 2017

12/09/2019

huge Pot holes, water always getting turned off without notice, lot of vehicles set on fire, staff rude and never answer phone and inside the unit: roof leaks, water damage, ROACHES, cabinets breaking off, light fixtures breaking/falling, dishwasher coming out of wall, toilet runs 24/7, upstairs… See More

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Resident • 2019

11/14/2019

Since July/August there has been approx. 10 vehicles set on fire (over night) and not 1 letter received from the management regarding the incidents. This is absurd! Safety of the residents and their vehicles are in question and the manager/ management company doesn't care to communicate… See More

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EarsplittingEchidna • Former Resident • 2012 - 2017

09/21/2019

This place literally had news crews outside due to not wanting to repair the water lines. Search "Water line break leaves frustrated families without water in Lewisville" and you will find the news article on WFAA's website. They refused to hire a plumber to fix it… See More

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Windsor Court Apartments Manager

10/02/2019

Hello, We do greatly understand the frustration that the event that happened in 2017 with the water line break caused. The type of repair that was needed at that time was extensive and required a length of time to fix, but never neglected. If you would kindly relay to your friend that currently lives at Windsor Court to contact us at (972) 221-6678, we would gladly address any concerns that they may be experiencing. Thank You,

Melissafulton1214 • Resident • 2019

04/09/2019

Staff is really friendly and helpful. Maintenance is awesome and very efficient. Our fridge went out during our second week of living here and maintenance fixed it the same day with no food loss. Great job!!

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Windsor Court Apartments Manager

04/10/2019

Thank you so much for your review! Your positive comments mean a great deal to our entire team. If there is anything we can assist you with, please contact our office at (972) 221-6678 or just come into the office. Thank you again!

Loren_B • Former Resident • 2017 - 2018

07/21/2018

This was the worst apartment I've lived in. From day one we had roaches all over the kitchen and they wouldn't do anything to change that. Our AC broke four months into the lease and it was never properly fixed. It wouldn't cool down so it… See More

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Windsor Court Apartments Manager

08/31/2018

Thank you for your feedback. Our goal is to provide the highest standard of professional management service and welcome your feedback. Please contact our office at (972) 221-6678 so we can address your specific concerns.

Resident • 2015

03/14/2018

This place is TERRIBLE. No parking, front office is not helpful whatsoever, they never answer phones or show any interest in helping with problems, maintenance, etc.. They have cockroaches, the walls to the neighbors are paper thin. After living there for maybe a month, my apartment… See More

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Windsor Court Apartments Manager

08/01/2018

Thank you for your feedback. We're sorry you've not had a great experience in our community so far, and we'd love the opportunity to address some of the issues mentioned in your review. Please contact our office at your convenience, (972) 221-6678.

Eliz03 • Resident • 2016 - 2018

02/27/2018

The worst place ever to live at !! Theirs never available parking space after 6pm and the water keeps getting turn off. INFESTED with ROACHES!!!!! I get charge a Pets Control fee every month and I never seen a pest control company come by and fumigate… See More

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Windsor Court Apartments Manager

03/09/2018

Thank you for your feedback. Our goal is to present a professional service for our residents and guest at all times. We are eager to address your specific needs in an effort to improve your living experience. As a pet friendly community, we love our pets, but also want to ensure that we maintain a clean presence throughout the property, so that the grounds can be enjoyed by all residents and their guests.

Resident • 2016 - 2017

08/29/2017

These people dont care maintenance sucks hard core when people work till 4 am they have people come do lawn or saw into the concrete at 8 am call they place to ask if they can ask them to come at later tike they dont care… See More

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azu • Resident • 2014 - 2017

05/04/2017

another week with water problems in the 2.5 years I have lived here: multiple times I have had to call about the A.C. Unit, there was 1 week in june they let me suffer 90 degree heat for a full 7 days before repairing my unit.… See More

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lewisvilletexan2016 • Resident • 2015 - 2016

09/14/2016

Do not live here if you will be arriving from work at night. By the time 9PM rolls around every single parking spot is taken (unless it's a friday because everyone's out spending all their money). You usually have to park in the "------" backside of… See More

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Erikadenee • Resident • 2016

07/19/2016

Horrible. Pictures explains it all

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Resident • 2015 - 2016

06/18/2016

I have lived here since December 2015, love my apartment, staff and maintenance is great and I intend to be here a while. My only complaint is parents sending their kids out to bother you and tear things up and then want to b#$&h that the… See More

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apartmentman2016 • Resident • 2014 - 2016

05/04/2016

Careful renting here. Your A/C is the first model ever made. It breaks down and so you put in a request so you can be there when they fix it. They ignore you. They come in whenever they want and mess around in your apartment. They… See More

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Resident • 2014 - 2015

02/12/2016

Please read the reviews and take heed. This complex is disgusting at best, my apartment was dripping with cocktail roaches, the office would do nothing. We lived there for a miserable 13 months. A list of repairs was submitted to the office upon move in, no… See More

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Resident • 2011 - 2015

07/22/2015

DO NOT RENT HERE!!! You may think nice price but omg it's so not worth it. Carolyn the manager doesn't do anything puts notices on your door first chance she gets to try and make money but they are the last to fix anything when you… See More

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Resident • 2014 - 2015

06/16/2015

Biggest mistake ever. DO NOT RENT FROM HERE. The grounds are always filthy, they're interpretation of a 'clean pool' is green water, trash all over the pool. The front office staff is RUDE RUDE RUDE!! Especially Ammiah. All she seems to have is a terrible attitude… See More

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Resident • 2013 - 2014

11/12/2014

I have been living there for 2 yrs and I never seen such unprofessional and unattractive people gather together in one place, manager is so rude , she make me believe that I should take refuge in the animal kingdom instead of living among people. maintenances… See More

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soprano2 • Resident • 2012 - 2014

06/26/2014

Very soon my lease end..Thanks God. Many tenants dont know laws landord and tenants in North texas. New assistant Manager very unprofessional (change every 2 months)she intend be the complex owner. A couple tenants in this complex sent letter a HUD a Ft Worth explaining too… See More

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Resident • 2014

03/11/2014

i was reading the reviews ... I been living here for 9 years and cant lie. all these people are right ..is a nice place to live great location. but thats it. Manager sucks . she never help me if i have a issue with the… See More

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cambell93 • Resident • 2013

12/11/2013

I have lived in apartments before but this place take the cake for worst place to live. During the winter they keep the same setting on the boiler for hot water that they would in summer which mean you get luke warm water all winter just… See More

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Resident • 2013

12/04/2013

My roommate and I have lived here for about 4 months, despite all the negative reviews I have been very happy so far. Our apartment is roomy and by far the nicest place we've lived yet. We have a second floor two bed one bath so… See More

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ngivs3 • Resident • 2012 - 2013

08/20/2013

DO NOT MOVE INTO THESE APARTMENTS!!!!!! Warning these apartments are terrible, the staff, the apartments, the environment, everything. First off the staff members are complete -------s. The manager Carolyn is a ----- and she always has a attitude if you have a complaint, she is never… See More

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Resident • 2012 - 2013

06/03/2013

I cannot express how unprofessional the staff (rochelle) is. The people there are so rude. Parking at night is horrible. you cannot see there is a poor lighting at night. The sprinkler system is broken and has been for months. maintainence is slow. I thought there… See More

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cleanconscientioustenant • Resident • 2011 - 2013

05/26/2013

Save yourself the trouble! I have never felt so unsafe in my entire life. In the two years I've been here, I have had two neighbors evicted in the apartments next to me, I've viewed domestic violence 3 times, drove up to find vandalism in the… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

In-Unit Washer/Dryer
Laundry On-Site

Parking

Covered Parking

General

Additional Storage
Ceiling Fan
Controlled Access
Disposal
Fireplace
Fitness Center
Gated Access
High-Speed Internet
Large Closets
On-Site Maintenance
On-Site Management
Playground
Pool
Private Balcony
Public Transportation
Recreation Room
Refrigerator
Short Term Lease Available
Spa
Sports Court
Updater Moving Partner
Window Coverings

Pets

Dogs Allowed
Restrictions: Restrictions and deposits may apply.
Comments: Windsor Court is a pet friendly community.
Cats Allowed
Restrictions: Restrictions and deposits may apply.
Comments: Windsor Court is a pet friendly community.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
500
Available
Avail.
N/A
Model
1 Bed 1 Bath

Contact Property

Price
Price
N/A
SQ. FT.
600
Available
Avail.
N/A
Model
One Bedroom BC

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
830
Available
Avail.
N/A
Model
Two Bedroom DE

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
900 - 1,000
Available
Avail.
N/A
Model
Two Bedroom FG

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Whether you choose to relax by the pool or gear up for a vigorous workout, Windsor Court offers you every opportunity to refresh, unwind and enjoy life. We are located in Lewisville, Texas close to I-35, Studio Move Grill, Vista Ridge Mall and plenty restaurant options! Our one and two bedroom garden style apartment homes are designed to maximize space while offering a complete kitchen with dishwasher, plush carpeting, over-sized closets and a patio or balcony. Residents enjoy a lagoon style pool, sports court and recreational areas! Our helpful and friendly staff members are waiting to serve you with quality, convenience and service. Be next in line to lease at Windsor Court!

Office Hours

Sunday: Closed
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Windsor Court Apartments?
The community is rated 2/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Windsor Court Apartments?
The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Windsor Court Apartments?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 2/5 stars, signifying slight satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 6 days to their community reviews in the past year.

Who manages Windsor Court Apartments?
Highmark Residential

What is the pet policy at Windsor Court Apartments?
Dogs Allowed
Restrictions: Restrictions and deposits may apply.
Comments: Windsor Court is a pet friendly community.
Cats Allowed
Restrictions: Restrictions and deposits may apply.
Comments: Windsor Court is a pet friendly community.

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
$300 OFF FIRST FULL MONTH'S RENT! Must Move in by January 31, 2021. Plus Waived Application and Admin Fees with Approved Credit. Limited Time Offer and May Expire Without Notice.