Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 6 days |
Contact Property
Windsor Court Apartments
247 East Southwest Pkwy
Lewisville, TX 75067
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 6 days |
Thank you for your recent feedback. At Windsor Court we value our residents and take great pride in providing a beautiful community for all guests. If our team failed to meet your customer service expectations, we sincerely apologize. Regarding crime within our area, we look to local law enforcement to keep us safe as crime has no address. We are beyond happy to report that the criminal who set the arsons has been caught however this is the first we have heard of a shooting taking place? Did you contact the police and file a report? Did you contact our office after the supposed incident happened? We do provide pest control service weekly and have recently changed our provider, please contact the office team to have your home added to the list for treatment. I would like to invite you to speak with me further on the additional concerns you have noted so that I can resolve them and hopefully get you to be proud of the community you live in. I am available Monday through Friday from 8:30 am until 5:30 pm in-person however by appointment only. You can also reach out to me via email at [email protected] or by phone at 972-221-6678. I look forward to hearing from you. Carolyn H. Property Manager
Hello, We do greatly understand the frustration that the event that happened in 2017 with the water line break caused. The type of repair that was needed at that time was extensive and required a length of time to fix, but never neglected. If you would kindly relay to your friend that currently lives at Windsor Court to contact us at (972) 221-6678, we would gladly address any concerns that they may be experiencing. Thank You,
Thank you so much for your review! Your positive comments mean a great deal to our entire team. If there is anything we can assist you with, please contact our office at (972) 221-6678 or just come into the office. Thank you again!
Thank you for your feedback. Our goal is to provide the highest standard of professional management service and welcome your feedback. Please contact our office at (972) 221-6678 so we can address your specific concerns.
Thank you for your feedback. We're sorry you've not had a great experience in our community so far, and we'd love the opportunity to address some of the issues mentioned in your review. Please contact our office at your convenience, (972) 221-6678.
Thank you for your feedback. Our goal is to present a professional service for our residents and guest at all times. We are eager to address your specific needs in an effort to improve your living experience. As a pet friendly community, we love our pets, but also want to ensure that we maintain a clean presence throughout the property, so that the grounds can be enjoyed by all residents and their guests.
N/A
500
N/A
1 Bed 1 Bath
N/A
600
N/A
One Bedroom BC
N/A
830
N/A
Two Bedroom DE
N/A
900 - 1,000
N/A
Two Bedroom FG
Whether you choose to relax by the pool or gear up for a vigorous workout, Windsor Court offers you every opportunity to refresh, unwind and enjoy life. We are located in Lewisville, Texas close to I-35, Studio Move Grill, Vista Ridge Mall and plenty restaurant options! Our one and two bedroom garden style apartment homes are designed to maximize space while offering a complete kitchen with dishwasher, plush carpeting, over-sized closets and a patio or balcony. Residents enjoy a lagoon style pool, sports court and recreational areas! Our helpful and friendly staff members are waiting to serve you with quality, convenience and service. Be next in line to lease at Windsor Court!
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Contact Property
Windsor Court Apartments
247 East Southwest Pkwy
Lewisville, TX 75067