Review History for GHenderson88

Park 3Eighty


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GHenderson88

Resident ā€¢ 2020

7/31/2020

My family and I moved to this community June 2020. The square footage and the price range for a three bedroom was definitely what finalized our decision. Chris was our leasing consultant he is knowledgeable and helpful. However since move in day that has changed my outlook on moving here. We were approved May 21, 2020 and our move in date was June 10, 2020. We were not signing our lease until we viewed the actual apartment which we did that on June 8, 2020. You would think we would have been notified of any fees or any thing additional that needed to be done. Nope!!!!!! We pull up and its a deposit needed to paid for clickers that we weren't aware of. I did not have electricity in which I called the day before to let them know I was having discrepancies with my name change. The young lady didn't want to give me a key and at the time I never knew she was the manager. I didn't know she was the manager until after I sent an email and went back in the office to realize she was the manager. So a little into our move our AC wasn't cooling our bedroom properly. The maintenance guy came closed all our vents to make air flow in our bedroom better...NOTHING...The maintenance came out again there was a leak and an air filter issue. James one of the maintenance guys said that it was blowing a little better but I need to turn on the ceiling fan or leave our bedroom door open!!!!Like I should not have to do either!!! So after emailing the manager she offered to move us to a 4bd then it took her almost a week and a half to respond. She wanted us to pay additional and turn in a 60 day notice!!! Then she finally decides she wants to come see for herself almost 2mnths later with a contradicting statement. I have asthma and severe sinus issues but no one is taking this serious. PLEAAAAAAASE DO NOT WASTE YOUR TIME MOVING HERE!!! NO ONE TAKES ACCOUNTABILTY AND ONLY MAKES EXCUSES!!!!!

    Review 100 out of 199

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    Park 3Eighty

    March 2024

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