IT seemed like a routine fix, air conditioning not working.... it's 10pm at nite ...online and put in a work order...next morning stop in and make sure they received the work order ...Yes...why yes sir...see maintenance personnel driving golf cart ...show picture of thermostat reading ...yes ..yes sir this afternoon..what? It's 10 Am ...go to office at 1pm...Will maintenance be by today? Oh yes sir ..he's in lunch ..he said by 2...5pm ..90 degrees on the thermostat...1240.00 in rent ... $100 to Electric company to make sure I have comfort ...and still no Air condition...oh well there's tonight and tomorrow to be uncomfortable...thank you heritage live oak ...