Ratings & Prices for The Gilmer at 701, Longview, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4
Safety	3
Office Staff	5
Maintenance	4
Neighborhood	5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	1

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	8 days

Ratings & Reviews (87 Reviews)

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[email protected] • Resident • 2012 - 2020

10/26/2020

I have lived at Regency Park for 7+ years and enjoyed most all of that time. I lived in 2 different apartments at opposite ends of the complex. I liked both apartments and found the the whole living experience extremely enjoyable. I would definitely recommend Regency… See More

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The Gilmer at 701 Manager

11/03/2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Shana is truly a gem to have on our team! We count ourselves lucky to have customers like you. We look forward to working with you again in the future!

Tosha_W • Resident • 2017 - 2018

04/21/2018

I have two small children and I feel so unsafe I am a resident and not only have I gotten my new car towed but me and my husband's cars have been broken into many many times but this most recent time whoever stole from us… See More

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Resident • 2017

04/22/2017

I'm always out of town so instead of taking up every single locker parcel at the mail box I sent my packages to the leasing office for me to pick up. I guess they got sick of looking at them so they took it upon themselves… See More

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carolcoll • Resident • 2014

10/21/2014

Regency Park has several amenities that attracted me as a tenants such as a fitness center, business center,community room, DVD library, balconies, laundry room, swimming pool, playground, optional covered parking and dog park. I was enchanted by the landscape and the well kept grounds. But, what… See More

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Darryl T • Resident • 2014

08/21/2014

I have been at Regency Park since mid-Jan 2014. My lease is ending in August 2014 and I have decided to relocate to another state. If I wasn't relocating I would be renewing my lease. The management team is excellent and has been very accommodating to… See More

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The Gilmer at 701 Manager

09/15/2014

Darryl, Thanks so much for your kind words. We wish you the best!

hagoodd94 • Resident • 2014

08/13/2014

Awesome place to be! I just moved in today and Taryne who works in the office was very helpful and caring! She showed me around and made me feel very at home. My apartment is very nice. Im in a one bedroom, but it is very… See More

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The Gilmer at 701 Manager

09/15/2014

D, Thanks so much for your compliment! I'm glad you like your apartment. Let us know if you need anything!

Verified Resident • Resident • 2014

07/08/2014

The worst experience I have had so far living in an apartment. If your young and run off of no sleep this community might be for you. If you working full time and are in school trying to make your life better and cherish the small… See More

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The Gilmer at 701 Manager

09/15/2014

Dear Resident, I am sorry that things are not what you wish them to be. We have to follow fair housing guidelines in all cases. We are not allowed to steer applicants to a certain location. If you are still having issues, please call me at the office and I will be happy to speak with you and see if there is some other way to solve your issues and make everyone happy.

mrazek • Resident • 2013 - 2014

05/07/2014

the stuff is vary nice and good an vary fast to. the stuff knows people by name to. i lve living at regency park.

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The Gilmer at 701 Manager

05/09/2014

We appreciate the positive feedback. We enjoy what we do and want to make sure that you are as happy as possible. Let us know if we can help you in any way.

lvnweston • Resident • 2013 - 2014

04/29/2014

I love living here. The staff is amazing. The maintenance team is great. Any time I've had a maintenance problem it gets fixed within that same day. Its a quiet place and they keep the grounds looking very good all the time. My only issue was… See More

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The Gilmer at 701 Manager

05/09/2014

Thanks so much for the compliments! I love hearing that the parking permit program is working well! Let us know if you guys need anything at all!

Verified Resident 61708 • vrp • 2013 - 2014

04/07/2014

BEEN HAVING ISSUES WITH MY AC SINCE NOVEMBER..IT IS NOW APRIL. IT IS CURRENTLY WORKING..BUT FOR HOW LONG? BEFORE THAT, MY ROOF AND WALLS LEAKED..HAD TO HAVE CARPET RIPPED UP AND REPLACED WITH 2 LARGE FANS GOING NONSTOP FOR MONTHS.

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The Gilmer at 701 Manager

04/07/2014

Dear resident, I know the problems you are having and that you came in to speak with us last week. I am sorry I was not in the office to talk with you. I know you have been very patient with all of the issues you have had. I am now back in the office and would like to speak to you if you would be agreeable. The issues you have had are things that make day to day living difficult and I once again apologize. Please call me so that I can talk with you and see what we can do to make this right. Thank you

jwinslow32 • Resident • 2013 - 2014

03/03/2014

After dealing with our old apartment complex;moving to Regency Park was the best choice ever. We love the pools that they have, we love the activities that they do, and when something is wrong, maintenance has no problems coming out and fixing it! We love our… See More

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The Gilmer at 701 Manager

03/10/2014

Jattra, Thanks so much for the compliment! You and your family are a joy to have here! See you at our next resident event!

Robs84 • Resident • 2014

02/07/2014

I haven't moved in yet, however, based off of the exceptional customer service alone, I would definitely recommend Regency Park to my family and friends! Regency Park is a beautiful community, and from what I've gathered thus far, the people who live in the complex are… See More

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The Gilmer at 701 Manager

01/03/2014

Robs, Thanks and I can't wait til you get moved in. I think you are going to love your apartment! See you soon

cammiedeeann • Resident • 2013

01/31/2014

If you are apartment hunting, you owe it to yourself to check out Regency Park! When we got ready to move a year ago, I visited nearly EVERY apartment complex in Longview. Seriously. Complex, after complex, after complex. I was determined to find the best value--… See More

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The Gilmer at 701 Manager

01/31/2014

Cammiedeeann, I very much enjoyed having you as a resident here. I am so happy that things are going good for the both of you and thanks so much for the kind words. Best of Luck to you both!

huntur243 • Resident • 2012 - 2013

12/31/2013

THIS I GREAT PLACE FOR FAMILYS, AND YOUNG COUPLES. WITH PARKS AND TWO SEPERATE POOLS GREAT WORK OUT AND AMAZING STAFF REGENCY PARK IS BY FAR THE BEST APARTMENT THAT ME AND MY FAMILY HAVE EVER LIVED IN. THEY STRIVE DAILY TO MAKE YOU FELL THAT… See More

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The Gilmer at 701 Manager

01/03/2014

Thanks so much and let me know if there is anything we can do for you!

dorismass • Resident • 2012 - 2013

12/23/2013

My Mother and I moved from Florida two years ago. Before moving we had to find a place to live. We resorted to looking on line and finally found Regency Park. Right from the start the leasing Manager, Shana Jones, was a big help. She walked… See More

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The Gilmer at 701 Manager

01/03/2014

Thanks Doris! I appreciate the wonderful compliments. We are so going to miss you when you move back to Florida! Maybe I can come visit!

super1uc • Resident • 2007 - 2013

12/16/2013

My Wife and I have lived at Regency Park Apartments for the last 7 years. We have not ever thought of moving. The Manager and Staff are the Greatest! When you call in a Maintenance repair item, they respond immediately. The Staff goes out of their… See More

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The Gilmer at 701 Manager

01/27/2014

You guys are super fantastic. Thanks so much for the compliments on our maintenance teams and staff. Let me know if there is anything you need!

readytomove2014 • Prospective Resident • Visited 2013

12/13/2013

I looked a long time before deciding to lease an apartment. I decided to lease at Regency Park because I was treated so warmly by the leasing people. They seemed to really care about what I needed and wanted. I love the DVD library they have.… See More

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The Gilmer at 701 Manager

12/18/2013

Thanks so much! We look forward to having you as a resident too! See you soon!

cowboy1987 • Resident • 2012 - 2013

12/10/2013

I moved to Regency Park a little over a year ago and I Love it. I love the staff and all that they for us each month with the different activities. Not only that but each time that I have called in a service request they… See More

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The Gilmer at 701 Manager

12/13/2013

Thanks Cord for your compliment. We want to do our best to make your stay with us comfortable. Let us know if we can do anything for you.

Hotlady11 • Resident • 2012 - 2013

07/03/2013

We have lived Herr for about a year and a month. We feel safe in this apartment from the time we moved in til now. We came back from vacation and our air went out and they fixed it without getting an maintenance request. Which it… See More

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The Gilmer at 701 Manager

12/13/2013

Lynette, I know it's been a while since you posted this. Thanks for the compliment. Let us know if there is anything you need.

Resident • 2012 - 2013

07/03/2013

The staff here at Regency Park has done an exceptional job in accomoadating my wife and I and our busy schedule. The Proprty Manager has gone out of her way on more than one occasion to see that things are in order when I have called… See More

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Resident • 2011 - 2013

06/15/2013

First and foremost, an apartment is an apartment. In other words, you can't demand too much because it is an apartment NOT A HOME. I have been at Regency Park for almost two years so I will be plain and honest. At first it was pretty… See More

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The Gilmer at 701 Manager

06/05/2013

Dear Resident, If you would like to discuss your concerns further, please email your contact information to [email protected] I appreciate your feedback. Thank you, Jennifer McFadden Regional Property Manager

Vinyl_Scratch • Resident • 2013

02/15/2013

Great apartments, though the air conditioning went out for a bit, they got it working again. Great staff, some good people, and everything is fixed quickly. I'm glad to live here, and I say thanks to those who make it all the better.

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The Gilmer at 701 Manager

02/20/2013

I appreciate your compliments! We try our best to make sure you are happy here as a resident! Let us know if there is anything we can do for you.

Resident • 2013

01/11/2013

This is a ------. The apartments are dated. The place is covered in thick layers of ugly paint & the appliances are old. The walls are paper thin. The parking is terrible, the grounds are not well kept, the lighting is poor. The staff are rude… See More

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Resident • 2011 - 2013

01/07/2013

I moved to Regency Park during the summer of 2011. This has been a wonderful experience so far... except for one thing. Regency has seem to become a fire hazard! The apartments across from us were set fire by roofers and the entire building was destroyed.… See More

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The Gilmer at 701 Manager

01/14/2013

The recent fire also has me paranoid. That was absolutely a devastating experience. Yes, it was caused by a vendor and not related to any mechanical issues in the the buidling at all. When your heater caught fire, I questioned maintenance extensively, on why and how it could have happened. I even spoke to the A/C -Heating company we use during the summer. You had a problem that could not have been predicted or prevented. If you would like to stop by the office, I would be glad to have the maintenance explain to you exactly what happened. It will take someone more experienced in this than myself to explain it. Back in the summer, we installed additional smoke alarms per the new fire codes, we update and inspect our fire extinguishers yearly. That was just completed for 2013. As part of the process of getting an apartment ready for a new move in, we have to check all the wiring, etc in the heating and a/c units. Thank you for being patient while we got your new inside unit in and working. If you would like to talk to me, please come by the office. I AGREE, GET RENTER"S INSURANCE. We stress its importance at move in.

mbornstein1983 • Resident • 2006 - 2012

12/18/2012

I have lived at Regency Park for over six years. Not at any time have I felt unsafe. There is a strong sense of community among the residents. The staff has always been very professional and genuinely cares about their tenants needs being met. The maintenance… See More

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The Gilmer at 701 Manager

12/18/2012

Matt, Thanks so much for your post! We are going to miss you so when you move to Tyler after the first of the year! You have been here almost as long as I have!

•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry On-Site
Washer/Dryer Connections

Parking

Carport
Covered Parking

General

Additional Storage
Air Conditioner
BBQ and Picnic Area
Balcony or Patio
Business Center
Carpet
Ceiling Fan
Clubhouse
Digital Thermostats
DishWasher
Disposal
Energy and Water Efficient Appliances
Fitness Center
Large Closets
On-Site Maintenance
On-Site Management
Package Receiving Service
Playground
Pool
Premium Flooring
Refrigerator
Volleyball Court
Window Coverings

Pets

Cats Allowed
Fee: $400
Rent: $20
Dogs Allowed
Fee: $400
Rent: $20

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$665 - $738
SQ. FT.
701
Available
Avail.
2 Units
Model
The Cambridge

View Floor Plan

Price
Price
$666 - $821
SQ. FT.
704
Available
Avail.
3 Units
Model
The Carlton

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$770 - $947
SQ. FT.
894
Available
Avail.
2 Units
Model
The Wellington

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
996
Available
Avail.
N/A
Model
The Hawthorn

View Floor Plan

Price
Price
$818 - $972
SQ. FT.
922
Available
Avail.
3 Units
Model
The Waverly

View Floor Plan

Price
Price
$851 - $946
SQ. FT.
956
Available
Avail.
2 Units
Model
The Kensington

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,050 - $1,146
SQ. FT.
1,049
Available
Avail.
1 Units
Model
The Hampton

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

**We are currently operating with a heightened sensitivity to social distancing. We would still very much love to show you our community and discuss available options for touring. Please contact us to learn more.***This peaceful community offers luxurious and spacious one, two and three bedroom apartment homes set among beautiful woodsy landscaping. Each home has an open, airy, unique design complete with fully equipped contemporary kitchens, digital thermostats, faux hard wood floors, oak cabinets, washer and dryer connections, mirrored accents, ceiling fans and vaulted ceilings with skylights. While outdoors, you will enjoy a sand volleyball court, children's playground and BBQ picnic area. Take a moment for yourself to work out in our state-of-the-art Fitness Center open 24 hours, then relax in... one of our sparkling swimming pools. We are conveniently located near shopping and entertainment, in the preferred Pine Tree School District.

Office Hours

Sunday: Closed
Monday: 10:00 AM - 06:00 PM
Tuesday - Wednesday: 09:00 AM - 06:00 PM
Thursday: 10:00 AM - 06:00 PM
Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Gilmer at 701?
The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Gilmer at 701?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is The Gilmer at 701?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 8 days to their community reviews in the past year.

Who manages The Gilmer at 701?
BH Management Services, LLC

What is the pet policy at The Gilmer at 701?
Cats Allowed
Fee: $400
Rent: $20
Dogs Allowed
Fee: $400
Rent: $20

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths