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Ashton Pointe Apartments

308 Frankford Ave, Lubbock, TX 79416
308 Frankford Ave, Lubbock, TX 79416

Floor Plans

  • $199 move in on select homes. *Special subject to change at anytime.

MOVE-IN SPECIALS

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Ashton Pointe Apartments

308 Frankford Ave

Lubbock, TX 79416

 
 
 
 
 
 

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Ratings & Reviews (205 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2020
They worked on toilet roller falling off the wall. Ice box four times. Heating and a/c four times. Three light fixtures. The fifth time on a/c . They said they didn't have one that to repair it. I repaired myself. It's what I use to do.… See More
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Ashton Pointe Apartments Manager

07/14/2020

Thank you for taking the time to review our community. I'd like to discuss this with you further but unfortunately I don't have your information. Could you reach out to me via email so we can get something resolved for you? [email protected] Thank You, Abi.

Resident 2017 - 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/28/2019
I would give zero stars if it was an option. Lack of responsibility and poor maintenance service. Don't move in!!! My apartment was flooded due to the plumbing issue. At day 1, I was informed that they would fix the issue and clean up the carpet.… See More
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Ashton Pointe Apartments Manager

07/14/2020

Dear Smathorn, thank you for your feedback. We always aim to deliver a great experience-we take resident reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. I was able to speak to the manager about this and I would like to speak with you as well. Please feel free to email me, [email protected] Thank You, Abi.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/14/2017
Love living here!!! It's quiet, clean and I feel safe, even when my husband is working at night. I would recommend this apartment complex anytime someone asks me. See More
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Kaseymill • Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2017
I lived here for three years while attending Texas Tech university. It was always a pleasure to interact with the staff and sign new leases each school year. The grounds are well kept and clean. The apartment interiors have beautiful finishes, and if there was ever… See More
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Resident 2016 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2017
The overall experience was very fair for how affordable it was to live here. However, I did get an all carpet apartment (excluding the entrance, kitchen, and bathrooms), which irritated me because I specifically asked for as little carpet as possible. Please verify any updates and… See More
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Resident 2015 - 2017
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/01/2017
Quiet building, cheap utility bills, good looking facilities, nice gym area, maintenance has fixed all of my issues with 24 hours. Very happy at Ashton Pointe. See More
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  Previous Review
· 09/10/2020
Resident 2014 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/19/2017
I've lived at Ashton Pointe now for 3 years and in three separate buildings/styles of apartments. All have been wonderful to live in, have been well kept, look modern / up to date. The staff has also been very nice and helpful. When I've had maintenance… See More
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Cherokeechere • Resident 2010 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/16/2016
I love living here! My two fur babies and I have been here for over 5 years, and it is truly home. I recommend it to everyone. I can't say enough good things. Love the diversity within the Ashton Pointe community, the staff and management. It's… See More
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okuyazu • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/16/2016
I am the resident there for a while. Everything is okay but staffs there sometimes can be very rude. One day we got a bang on the door very loud and they just wanted to come and check for the bed bug that we didn't report.… See More
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Ashton Pointe Apartments Manager

08/17/2016

I apologize for the experience that you have had while living at Ashton Pointe Apartments. Please know that your comment has been noted and directed to the correct department. Again, I apologize for this inconvenience. If you have any further questions feel free to call our office at (806) 401-0711. We value your experience as a tenant and want you to be happy and comfortable in your home.

 Verified Resident 221851vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/27/2016
The customer service is exceptional and the staff knows how to treat their clients. The apartments are up to date and we'll taken care of . And you also have a great community and neighborhood. The fitness center and business center are a great add. See More
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Ashton Pointe Apartments Manager

04/27/2016

Thank you for your feedback. It is always great to hear when our residents our enjoying the services and amenities. Thank you for being part of the community at Ashton Pointe!

 Verified Resident 232849vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2016
So fat we have had fast service requests and love our apartment! We would recommend Ashton pointe to all of our friends. The apartments are great sized and have vaulted ceilings that we love! Thank you to everyone who has helped us out in our apartment!… See More
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Ashton Pointe Apartments Manager

04/25/2016

Thank you for your recommendation of Ashton Pointe! We are thrilled to hear how much you are enjoying your time with us.

 Verified Resident 232774vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2016
I love this apartment! They are very kind and nice and this apatment are very clean and quite. I do wish the gym and office center access was free and that the gate system was fixed. Overall, this is a good place to live for adults… See More
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Ashton Pointe Apartments Manager

04/25/2016

Thank you so much for your review of Ashton Pointe. We value all of our residents' feedback for our community. Enjoy your stay!

 Verified Resident 232683vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/25/2016
I was unable to preview my apartment before moving in. I found my apartment exactly as it appears on the website with freshly painted walls and new carpet. It is quieter and more private than I had anticipated, and it is in a perfect location for… See More
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Ashton Pointe Apartments Manager

04/25/2016

We are so happy to hear you had a smooth process moving into your new apartment. Welcome to Ashton Pointe!

 Verified Resident 232222vrp 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2016
So far Ashton Pointe has been a good move. It's a lot busier than the other apartment buildings we have lived at before, but that's okay. The only complaint is that if your apartment is right by the parking area it can be really noisy. Other… See More
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Ashton Pointe Apartments Manager

04/20/2016

Thank you for your review. Your feedback is very valuable to us. We hope you continue to enjoy your time at Ashton Pointe!

 Verified Resident 78079vrp 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/19/2016
This is home to me - I love the apartment layout and all the special touches such as accent wall color, crown molding, laundry room located inside of the apartment, the spacious bathroom, and the tile and carpet floor coverings. The staff is extremely professional and… See More
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Ashton Pointe Apartments Manager

01/20/2016

Thank you for your review of Ashton Pointe. We are pleased to hear that you are so proud of your home. We value you as a resident and your feedback!

 Verified Resident 231549vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/18/2016
My son and I have really enjoyed our time at Ashton Pointe. It is such a great community! We have always felt safe and have never had any complaints. My friends and family always comment on how gorgeous the grounds are and the apartment itself as… See More
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Ashton Pointe Apartments Manager

04/18/2016

We're so happy to hear about your positive experiences with us. Thank you for your review!

 Verified Resident 230150vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/12/2016
Overall, the apartment complex is great. The maintenance staff usually respond to any issues the same or next day. The apartment was clean and well-kept when we moved in and the carpet seems brand new. The closets are very spacious and we fit a king-size bed… See More
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Ashton Pointe Apartments Manager

04/13/2016

Thank you for your feedback. We are happy to know you are enjoying your stay at Ashton Pointe!

 Verified Resident 29439vrp 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2016
I am satisfied with nice office staffs and their services, calm and clean community, and well-maintained buildings and units. Especially, the communication with staffs are very fast, comfortable, and nice. I've already recommend this apartment for all my friends. And four of them moved here for… See More
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Ashton Pointe Apartments Manager

07/15/2014

We are so pleased to hear you have enjoyed living at Ashton Pointe. We appreciate your many recommendations and hope to continue to satisfy your needs.

 Verified Resident 229251vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2016
The place is quiet, besides the community are friendly. The residents are variety from many countries and they are respectively with all. The administration staff are nice every time you go to them. I recommend this place for any who study at high school and want… See More
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Ashton Pointe Apartments Manager

04/11/2016

Thank you for your review. It's great to hear you are enjoying your time at Ashton Pointe!

 Verified Resident 229215vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2016
It would be outstanding if the fitness center could have a rowing machine added, additionally many luxury apartments have a small trash closed trash bin next to the mailboxes for "junk mail" that customers receive which would be a great addition to the apartment complex. Thank… See More
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Ashton Pointe Apartments Manager

04/11/2016

Thank you for your feedback. We appreciate your insight on how to improve our facilities.

 Verified Resident 228670vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/06/2016
Overall it is one of the best apartments in lubbock. The staff open early and are very accomodating. However the back gates somewhat have been a mess lately. Most of the time it's open when I go home esrly morning which is kinda a threat to… See More
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Ashton Pointe Apartments Manager

04/07/2016

Thank you very much for the review. We really appreciate your feedback!

 Verified Resident 227326vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/30/2016
Overall I am very glad I decided on Ashton Pointe for my first apartment. I've known many people who have lived at the complex before and I have never heard a negative comment. The style of the apartment is great and the community is very quiet… See More
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Ashton Pointe Apartments Manager

03/30/2016

We're so happy to hear you are enjoying your stay at Ashton Pointe! Welcome! And thank you for the review!

 Verified Resident 169652vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/28/2016
Great Community as long as you can afford it. You pay for the privacy and an above average apartment. You are close to Wal Mart and Fast food places. Roscoe's is a nice restaurant a block away and Cujos is a great place to go have… See More
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Ashton Pointe Apartments Manager

08/07/2015

Thank you for your review of Ashton Pointe. We appreciate your feedback!

 Verified Resident 225620vrp 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2016
Feel very safe in the neighborhood and workers are friendly. Downside is the amount of money you pay for what you get, not worth the amount. 700 sq. ft. apartment is $700. Utilities are extremely high in these apartments, it's outrageous. The most expensive utility statements… See More
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 Verified Resident 62165vrp 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/21/2016
Ashton Pointe is a wonderful place to live. Conveniently located near shopping, restaurants and Texas Tech. With easy access to West Loop 289. I would definitely recommend this property to anyone looking to rent an apartment in the Lubbock area. See More
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Ashton Pointe Apartments Manager

03/21/2016

Thank you very much for the positive feedback and outstanding review. We are always excited to hear our residents are enjoying their stays with us!

 Updated Review
Rating Breakdown
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Manager

 
·

Features & Amenities

Laundry

  • Laundry Connections in Some Units
  • Laundry On-Site

Parking

  • Covered Parking
  • Uncovered Parking

General

  • Community Center
  • Controlled Access
  • Gym
  • Pool

Pets

  • Dogs Allowed
    Weight Limit: 25lbs
  • Cats Allowed

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • $199 move in on select homes. *Special subject to change at anytime.

1 Bedrooms, 1 Bathroom

  • Price
    Price

    N/A

  • SQ. FT.

    719

  • Available
    Avail.

    N/A

  • Model

    The Trinity

  • Price
    Price

    N/A

  • SQ. FT.

    794

  • Available
    Avail.

    N/A

  • Model

    The Bosque

  • Price
    Price

    N/A

  • SQ. FT.

    794

  • Available
    Avail.

    N/A

  • Model

    The Cedar

  • Price
    Price

    N/A

  • SQ. FT.

    794

  • Available
    Avail.

    N/A

  • Model

    The Sanders

  • Price
    Price

    $780

  • SQ. FT.

    597

  • Available
    Avail.

    1 Units

  • Model

    The Nolan

  • Price
    Price

    $835

  • SQ. FT.

    719

  • Available
    Avail.

    7 Units

  • Model

    The Austin

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,060

  • Available
    Avail.

    N/A

  • Model

    The Barton

  • Price
    Price

    N/A

  • SQ. FT.

    1,118

  • Available
    Avail.

    N/A

  • Model

    The Rio Grande

  • Price
    Price

    N/A

  • SQ. FT.

    1,156

  • Available
    Avail.

    N/A

  • Model

    The Taylor

  • Price
    Price

    N/A

  • SQ. FT.

    1,206

  • Available
    Avail.

    N/A

  • Model

    The Kings

  • Price
    Price

    N/A

  • SQ. FT.

    1,230

  • Available
    Avail.

    N/A

  • Model

    The Denton

  • Price
    Price

    $915

  • SQ. FT.

    1,023

  • Available
    Avail.

    2 Units

  • Model

    The Llano

  • Price
    Price

    $970

  • SQ. FT.

    1,095

  • Available
    Avail.

    3 Units

  • Model

    The James

3 Bedrooms, 2 Bathrooms

  • Price
    Price

    N/A

  • SQ. FT.

    1,355

  • Available
    Avail.

    N/A

  • Model

    The Charlotte

  • Price
    Price

    N/A

  • SQ. FT.

    1,355

  • Available
    Avail.

    N/A

  • Model

    The Cypress

  • Price
    Price

    $1,200 - $1,235

  • SQ. FT.

    1,313

  • Available
    Avail.

    2 Units

  • Model

    The Highland

  • Price
    Price

    $1,415

  • SQ. FT.

    1,448

  • Available
    Avail.

    1 Units

  • Model

    The Ashton

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B
Monarch Investment & Management Group
VIEW 246 COMMUNITIES

At Ashton Pointe you can expect to find spacious apartments and one of Lubbock’s most exciting lifestyles, conveniently located near shopping, schools and Texas Tech University. Stay healthy and relaxed with the many comforts around you including a fitness center, walking track and racquetball court. Spend some time relaxing on your private balcony or join friends at the pool. We also have 24-hour maintenance and assistance. Pets are welcome! Please review our pet policy.

Questions & Answers (1)

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Are there surveillance cameras on site?

Anonymous · March, 19 2018
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Frequently Asked

What are noise levels like at Ashton Pointe Apartments?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ashton Pointe Apartments?
The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Ashton Pointe Apartments?
The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 24 days to their community reviews in the past year.

Who manages Ashton Pointe Apartments?
Monarch Investment & Management Group

What is the pet policy at Ashton Pointe Apartments?
Dogs Allowed
Weight Limit: 25lbs
Cats Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
$199 move in on select homes. *Special subject to change at anytime.

Ashton Pointe Apartments Gallery

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Floor Plans

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Ashton Pointe Apartments is a 597 - 1,448 sqft apartment in Lubbock in zip code 79416. This community has a 1 - 3 bedroom, 1 - 2 bathroom, and is for rent for $780 - $1,415. Nearby cities include Holly Springs, Idalou, Slaton, Abernathy, and Levelland. 79410, 79407, 79415, 79414, and 79401 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

MOVE-IN SPECIAL

Ashton Pointe Apartments

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Management Photos (58)

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