1001 University Ave
Lubbock, TX 79401
ApartmentRatings Property Breakdown
(Range is 0 - 5)About SatisFacts
Ratings & Reviews
Thank you for bringing your thoughts to our attention. We are disappointed to hear about your move-in experience as it does not align with the level of standard we aim to provide our residents. We would appreciate the chance to learn more about your concerns and work with you in making your stay here a more comfortable one. Please stop by our office at your earliest convenience. We look forward to speaking with you.
Hello, thank you for your review! We are pleased to hear that your overall experience with our community and team has been positive. We would appreciate the opportunity to learn more about your security concerns and begin taking the steps towards remedying them, so whenever you have a moment, please stop by our office. We look forward to speaking with you.
Hello there, thank you for the generous review! We are thrilled to hear that you have been enjoying the comforts and conveniences that ULofts has to offer, and that you will be continuing your stay with us. If there's any way we can help make your experience here one worthy of 5-stars, please let us know!
Hi there, we're happy to hear that your overall experience here has been a positive one. We want to ensure that our residents are comfortable during their stay, so if there is any way we can help with the noise concerns you mentioned, we welcome you to stop by our office to discuss how we may best remedy those issues. We look forward to speaking with you soon!
Hello, thank you for the great review! The well being of our residents is our top priority, so we're thrilled to hear that we have been able to provide a comfortable space for you. If there is any way we can help improve your experience into one worthy of a 5-star review, please don't hesitate to reach out! We'd be more than happy to assist where we can. Thanks for choosing University Lofts; hope you have a wonderful day!
Thank you for taking the time to review U Lofts. We appreciate you taking the time to share your feedback and would love to connect further on how we can improve. We invite you to stop by our office so we may work to make changes accordingly. We look forward to hearing from you.
Dear Resident, Although we're glad to see that you're having a positive time at our community, we're disappointed to know that some issues have impacted your overall impression of us. We want all members of our community to feel satisfied and happy in their apartment homes, and we'd like to talk to you about the steps that we are taking to address difficulties with our alarm system. Please email our manager at [email protected] so that we can adequately talk to you about all of your concerns and give you some insight into what is going on with our system. We're looking forward to meeting with you about this issue.
Dear Resident, Thank you for sharing this splendid review with our team! We always appreciate hearing feedback, and are glad to know that our location has been a great convenience to you! Whenever you have some time, please take a moment to visit our office so that we can learn more about your thoughts on improvements that our community can make! We greatly value your residency and hope to continuously exceed your expectations!
Dear Resident, Thank you for your review! It's great to see that our location provides you with all of the conveniences that you need to enjoy your stay at our community! We're also very happy to see that our maintenance team has been able to take care of your needs in a timely manner! We're thrilled to know that you have chosen to live at ULofts Apartments for another year! Should you have any questions or concerns in the future, then please reach out to our office staff! Our priority is to ensure that members of our community consistently have an incredible residency!
Anonymous, We are so pleased you are enjoying your residency at ULofts Apartments! Thank you for the great review! -Amanda Reputation Manager
Hello Claudia, We greatly appreciate your comments. Thank you for choosing U Lofts Apartments! Thank you, Amanda Reputation Manager
Thank you for bringing these issues to our attention. First and foremost, we want to apologize for any inconvenience that building maintenance issues have caused you. We will continue to provide the highest level of customer service to our valued residents and are always disappointed to learn of any dissatisfaction that may occur. Working to resolve directly is ideal - please do not hesitate to contact our leasing staff to discuss any concerns you may have.
We appreciate you taking the time to share your experiences. Providing a comfortable living situation for every single of our residents is and will continue to be a top priority of the management staff at U Lofts Apartments. We are disappointment to hear of your dissatisfaction. Our leasing staff is available to discuss your concerns one on one and we urge to reach out to us directly with any maintenance issues you may be experiencing. We thank you again for sharing.
Features & Amenities
- In-Unit Washer/Dryer
- Covered Parking
- Business Center
- Fitness Center
- High-Speed Internet
Floor Plans & Pricing
Location is key at U Lofts Apartments in Lubbock, TX! We provide a home away from home environment where our residents can relax directly across the street from Texas Tech. Enjoy the convenience of the all-inclusive living style - All bills paid with your monthly rent - including cable and high-speed internet! What are you waiting for?
Management Company: McKinney Properties
Office Hours Closed
- Sunday: Closed
- Monday - Friday: 08:00 AM - 06:00 PM
- Saturday: 10:00 AM - 04:00 PM
Questions & Answers
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