ULofts Apartments

1001 University Ave, Lubbock, TX 79401

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ULofts Apartments

1001 University Ave

Lubbock, TX 79401

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 37 
Reviews and
228 
Resident Surveys
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4.3National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
N/A
Pre-Renewal
Before residents renew their lease, we get their feedback.
N/A
Move-in
How residents felt about their move-in experience.
N/A
Unclosed Prospects
What prospective renters had to say about their visit.
4.3
Work Order
Our team's performance in responding to service requests.
71%RECOMMENDED
THIS PROPERTY
VS
64%CITY AVERAGE

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ULofts Apartments Manager

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Verified Resident 733280 2019 - 2020 Recommended
Reviewed 01/03/2020
Dirty, filthy, and banged up when I moved in. They told me the reason why it's like that is because it's a sublease but yet they never told me that when I was wanting to move in. Very hard to move in as well.
ULofts Apartments Manager01/08/2020

Thank you for bringing your thoughts to our attention. We are disappointed to hear about your move-in experience as it does not align with the level of standard we aim to provide our residents. We would appreciate the chance to learn more about your concerns and work with you in making your stay here a more comfortable one. Please stop by our office at your earliest convenience. We look forward to speaking with you.

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Verified Resident 722051 2019 Recommended
Reviewed 11/29/2019
Overall, I am happy living at ULofts. The location is amazing. Most of the staff are professional. Everyone, except the property manager, are really friendly and warm. But, I don't feel safe living here due to main entrance locks never working properly, most of the time… See More
ULofts Apartments Manager12/01/2019

Hello, thank you for your review! We are pleased to hear that your overall experience with our community and team has been positive. We would appreciate the opportunity to learn more about your security concerns and begin taking the steps towards remedying them, so whenever you have a moment, please stop by our office. We look forward to speaking with you.

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Verified Resident 718555 2018 - 2019 Recommended
Reviewed 11/17/2019
I have been quite comfortable and safe here. I do not want to live anywhere but on this apartment. It is so convenient to everything, including my classes.I will be renewing for the next year, and I am looking forward to another successful year.
ULofts Apartments Manager11/19/2019

Hello there, thank you for the generous review! We are thrilled to hear that you have been enjoying the comforts and conveniences that ULofts has to offer, and that you will be continuing your stay with us. If there's any way we can help make your experience here one worthy of 5-stars, please let us know!

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Verified Resident 718041 2019 Recommended
Reviewed 11/15/2019
It has been a pretty good community so far besides I think my bedroom was sadly located under a very loud family. I often hear then bouncing basketball all day long and walking and jumping around. However at any other location in our apartment we do… See More
ULofts Apartments Manager11/19/2019

Hi there, we're happy to hear that your overall experience here has been a positive one. We want to ensure that our residents are comfortable during their stay, so if there is any way we can help with the noise concerns you mentioned, we welcome you to stop by our office to discuss how we may best remedy those issues. We look forward to speaking with you soon!

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Verified Resident 712750 2015 - 2019 Recommended
Reviewed 11/01/2019
It's been pretty good. The apartments are comfy and generally pretty well soundproofed. There are a few nights I've had loud neighbors but most of the time I can barely hear them. The central location in town is very convenient and I'd recommend it. It's not… See More
ULofts Apartments Manager11/06/2019

Hello, thank you for the great review! The well being of our residents is our top priority, so we're thrilled to hear that we have been able to provide a comfortable space for you. If there is any way we can help improve your experience into one worthy of a 5-star review, please don't hesitate to reach out! We'd be more than happy to assist where we can. Thanks for choosing University Lofts; hope you have a wonderful day!

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Verified Resident 708163 2019 Not Recommended
Reviewed 10/18/2019
Ulofts is a good place to live it is near TTU, but it needs some improvement. Some staff persons are good but some are really bad. Maintainance work is very poor. Uloft has computer lab and study room but It's computer lab needs improvement
ULofts Apartments Manager11/06/2019

Thank you for taking the time to review U Lofts. We appreciate you taking the time to share your feedback and would love to connect further on how we can improve. We invite you to stop by our office so we may work to make changes accordingly. We look forward to hearing from you.

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Resident 2019 Not Recommended
Reviewed 01/28/2019
The overall condition of the apartment is good. However, the alarm system is horrible. Almost once or twice a month, accidentally the system is triggered in the middle of the night, for half an hour!! I would not have wanted to move here if I knew… See More
ULofts Apartments Manager01/30/2019

Dear Resident, Although we're glad to see that you're having a positive time at our community, we're disappointed to know that some issues have impacted your overall impression of us. We want all members of our community to feel satisfied and happy in their apartment homes, and we'd like to talk to you about the steps that we are taking to address difficulties with our alarm system. Please email our manager at [email protected] so that we can adequately talk to you about all of your concerns and give you some insight into what is going on with our system. We're looking forward to meeting with you about this issue.

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Resident 2018 Recommended
Reviewed 12/14/2018
Although they have A LOT around here to fix, as a student the location is perfect and I enjoy the quaint size of the apartment I ended up having a better time here than I did at west village in the TTU campus.
ULofts Apartments Manager12/14/2018

Dear Resident, Thank you for sharing this splendid review with our team! We always appreciate hearing feedback, and are glad to know that our location has been a great convenience to you! Whenever you have some time, please take a moment to visit our office so that we can learn more about your thoughts on improvements that our community can make! We greatly value your residency and hope to continuously exceed your expectations!

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Resident 2018 Recommended
Reviewed 11/08/2018
Price and location are good and maintenance takes care of everything. Able to study, get to class on time with no bus schedules to worry about, have a parking space and there is a convenience store in the building. Plan to stay another year.
ULofts Apartments Manager11/09/2018

Dear Resident, Thank you for your review! It's great to see that our location provides you with all of the conveniences that you need to enjoy your stay at our community! We're also very happy to see that our maintenance team has been able to take care of your needs in a timely manner! We're thrilled to know that you have chosen to live at ULofts Apartments for another year! Should you have any questions or concerns in the future, then please reach out to our office staff! Our priority is to ensure that members of our community consistently have an incredible residency!

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ashcox • Resident 2017 - 2018 Recommended
Reviewed 02/27/2018
The staff are nice. They're quick to help you if you request it. They also care about their residents. I've seen a lot of reviews on here saying they're only in it for the money, but I haven't had that experience. I really like living here… See More
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Resident 2017 Recommended
Reviewed 09/12/2017
My wife and I have lived here for about a month. Overall, we are very happy so far. There are quite a few amenities, such as the gym, two pools, billiards table, shuffleboard, fooseball table, ping pong table, poker tables, and a movie theater which can… See More
ULofts Apartments Manager09/12/2017

Anonymous, We are so pleased you are enjoying your residency at ULofts Apartments! Thank you for the great review! -Amanda Reputation Manager

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Kelsey_F • Resident 2017 Recommended
Reviewed 09/09/2017
My husband and I moved in about a month ago, and so far our experience at U Lofts has been wonderful. Our apartment was clean when we moved in, and we love the huge windows in the apartment and having a dishwasher, washer, and dryer. The… See More
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Jayson_C • Resident 2016 - 2017 Recommended
Reviewed 09/08/2017
Ulofts is the best apartments in Lubbock to live in! It's walking distance to everything you could possibly need! I have never had any major maintenance issues and the minor ones were fixed right away
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Claudia_A755 • Resident 2016 - 2017 Recommended
Reviewed 09/07/2017
Ulofts is an amazing place to live!! I love the staff here.They have been so friendly and have been able to help us with any issues we have. Maintenance has also been quick to respond and fix any problems that we encounter. Living here has made… See More
ULofts Apartments Manager09/07/2017

Hello Claudia, We greatly appreciate your comments. Thank you for choosing U Lofts Apartments! Thank you, Amanda Reputation Manager

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Lukephil • Resident 2014 - 2017 Recommended
Reviewed 09/07/2017
Ulofts has been my home for the past three years and I have zero complaints. The maintenance staff are friendly and respond quickly to anything that may come up and the online resident portal is simple and easy to use when you need to pay rent… See More
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michael.red.raider • Resident 2016 - 2017 Recommended
Reviewed 09/07/2017
It's so convenient for me as a student to live here, I can just cross the street and be on Texas Tech campus. Plus now its right across the street from some great places to eat and several bars. I've lived here for 2 years and… See More
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luy2012 • Resident 2013 - 2017 Not Recommended
Reviewed 09/05/2017
I lived at the Ulofts for 4 years while attending Texas Tech. First to start with the great things about Ulofts apartments. First the Maintenance group of guys are very quick to show up and fix whatever needs to be fixed. Secondly the location to Texas… See More
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Resident 2017 Not Recommended
Reviewed 05/15/2017
Easily the worst apartment complex in the area. You can get way more for your money by renting any apartment in the surrounding area. I was fortunate enough to live on the ground floor and did not have to walk through the piss and mold smelling… See More
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khodde • Resident 2017 Not Recommended
Reviewed 04/18/2017
DO NOT LIVE HERE. I reported a mold problem in the bedroom for my apartment. It took the management 2 days to even send a maintenance worker to try and take care of it. The worker literally wiped down the area and sprayed bleach or something,… See More
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Resident 2015 - 2016 Recommended
Reviewed 01/26/2017
Great place to live and across the street from campus!
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Tytykinger14 • Resident 2016 - 2017 Recommended
Reviewed 01/24/2017
I currently live here and have lived here since January of 2016. First thing I'd like to say is you can not beat the fact that you live RIGHT across the street from campus. Everything is a 5-15 minute walk being the 15 minutes to the… See More
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Resident 2016 - 2017 Recommended
Reviewed 01/20/2017
Ok so first off- you CANNOT beat this location. It's legitimately directly across the street from campus and there's no way you can be closer without actually living on campus. Secondly, the staff is amazing- the manager's name is Jeanie and she's super nice. I've also… See More
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Resident 2015 - 2017 Recommended
Reviewed 01/15/2017
I have live here for two years. Apartment is close to class and seems ok.
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annonymous420 • Resident 2016 Not Recommended
Reviewed 11/30/2016
Where do I start? 1) Suspected murderer lived here (seriously, google john allen) 2) A/C breaks for 6 weeks at a time every fall and spring 3) Management will gladly rip you off by telling you that if you renew you will get the best price… See More
ULofts Apartments Manager12/05/2016

Thank you for bringing these issues to our attention. First and foremost, we want to apologize for any inconvenience that building maintenance issues have caused you. We will continue to provide the highest level of customer service to our valued residents and are always disappointed to learn of any dissatisfaction that may occur. Working to resolve directly is ideal - please do not hesitate to contact our leasing staff to discuss any concerns you may have.

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Resident 2015 - 2016 Not Recommended
Reviewed 09/27/2016
Best thing about the apart is location but that's it. Apt is full of cockroaches and the staff does not care . Most of the doors have huge bottom gaps and they don't care even if your apartment is infested. The lease promises u internet but… See More
ULofts Apartments Manager12/05/2016

We appreciate you taking the time to share your experiences. Providing a comfortable living situation for every single of our residents is and will continue to be a top priority of the management staff at U Lofts Apartments. We are disappointment to hear of your dissatisfaction. Our leasing staff is available to discuss your concerns one on one and we urge to reach out to us directly with any maintenance issues you may be experiencing. We thank you again for sharing.

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Features & Amenities

Laundry

  • In-Unit Washer/Dryer

Parking

  • Covered Parking

General

  • Business Center
  • Fitness Center
  • High-Speed Internet
  • Pool
  • Sundeck

Floor Plans & Pricing

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Location is key at U Lofts Apartments in Lubbock, TX! We provide a home away from home environment where our residents can relax directly across the street from Texas Tech. Enjoy the convenience of the all-inclusive living style - All bills paid with your monthly rent - including cable and high-speed internet! What are you waiting for?

Management Company: McKinney Properties

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 08:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 04:00 PM

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ULofts Apartments is an apartment in Lubbock in zip code 79401. This community has a 1 - 2 bedroom, and , and is for rent for $696 - $799. Nearby cities include Holly Springs, Idalou, Slaton, Abernathy, and Levelland. 79405, 79411, 79415, 79404, and 76022 are nearby zip codes.

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ULofts Apartments

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    • (Resident photo uploaded on 06/28/2009) Image of ULofts Apartments in Lubbock, TX
    • (Resident photo uploaded on 03/02/2016) Image of ULofts Apartments in Lubbock, TX
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