Bell Tower Flats
#382 #1 #48

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Bell Tower Flats

470 Adriatic Parkway, McKinney, TX 75070
(1585 Reviews & Surveys)
$1,472 - $3,340/mo

Move-In Specials

Get 1/2 Month Free on select 2-Bedrooms or $500 OFF on select 1-Bedrooms when you move in by 8/15/24. Discount applied to the first full month of rent. Limited-...

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Reviews

(231)

4.3 rating

See Details

381 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1054183

Verified Resident 2022

8/12/2022

Great location, quick response to repair requests, quiet. I especially like the security, I always feel safe. Very nice pool area, well equipped gym. The common area for social gatherings is very nice, must see.

    Manager

    8/13/2022

    Bell Tower Flats
    Thank you so much for the 5 stars! We are so happy to hear that you are enjoying your time in our community. We are always happy to help our residents, so please don't hesitate to reach out if you need anything. -The Bell Tower Flats Team
    Review Author Icon

    Resident 1046758

    Verified Resident 2022

    7/20/2022

    unsatistactory to be brief. The apartment is hugely overpriced. The customer service is almost non-existant. The rats are on the street - one body was there for 2 days. Another one has died on my patio and nobody reacted when i asked to take it out. Some beast is coming at night and eating my flowers on the patio.The patio is useless for the summer - no cover from the sun (it must have been installed). In a couple of weeks since we moved, the floor has bulged along the water pipe from the bathroom to the kitchen window - i complained, but nothing has been done. I have problems receiving USPS and UPS parcels as the apartment address was not registered properly. I guess, it is enough to fill the required space

      Manager

      8/4/2022

      Bell Tower Flats
      Thank you for taking the time to leave us a review. We are very disappointed to hear about your experiences, and would greatly appreciate any opportunity to turn it around. Please stop by our office, so we can address each and every one of your concerns. We hope to speak with you soon. -The Bell Tower Flats Team

      Updated Review

      Review Author Icon

      Resident 1026173

      Verified Resident 2021 - 2022

      7/18/2022

      Dream come true never thought places like this existed and could live here for the rest of my life and happily ever so. Gorgeous property I'd an understatement and surprisingly affordable, u feel safe and at home

        Manager

        7/18/2022

        Bell Tower Flats
        Thank you so much for your review! We’re pleased that you recognized our efforts in making Bell Tower Flats a place you can call home. We look forward to continuing to provide the same high-quality service for years to come. -The Bell Tower Flats Team
        Review Author Icon

        Resident 1042544

        Verified Resident 2022

        7/6/2022

        Beautiful setting. We like our unit. The maintenance of the building could be better. Neighbors need to pick up after their pets and use the pet area to relieve their pets, not the side walks. Good place but has some work to do to make it cleaner and more pleasant.

          Manager

          7/7/2022

          Bell Tower Flats
          Thank you for your review of Bell Tower Flats! We appreciate you letting us know your favorite aspects of our community, as well as the areas that you think could use improvements. If you wish you discuss your feedback, please stop by our office. We hope to hear from you soon. -The Bell Tower Flats Team
          Review Author Icon

          Resident 1037589

          Verified Resident 2022

          6/20/2022

          The apartment was handed to me very dirty as the previous residents left it! There was too much drain flies in the kitchen and after one week of moving in they sent the pest control to take care of it. If you like your place quiet, don't rent here! There staircase doors are heavy and loud af, and when they close the whole building can hear that! I have been here for only one week, and if I can terminate my lease I wouldn't hesitate for a moment

            Manager

            6/23/2022

            Bell Tower Flats
            We are very disappointed to hear about your experience so far in our community. When you have a moment, please stop by our office. We would like to address your concerns and get started on any possible solutions. -The Bell Tower Flats Team

            Updated Review

            Review Author Icon

            Resident 976842

            Verified Resident 2019 - 2022

            6/15/2022

            I love this community, but the rent keeps increasing dramatically. Not sure how much longer it will be affordable. I get market value but it has to be applied to new renters not handed down to renters who have been here a while.

              Manager

              6/21/2022

              Bell Tower Flats
              Thank you for taking the time to leave us a review. We would like the opportunity to speak with you to address your concerns over the rise in rent. If you wish to discuss this please give us a call, or stop by our office. -The Bell Tower Flats Team

              Updated Review

              Review Author Icon

              Resident 802153

              Verified Resident 2017 - 2022

              5/28/2022

              Convenient location. Residents are able to walk to grocery, drug store and several nearby restaurants. Amenities have recently been upgraded and management has organized several community events allowing residents to get to know each other.

                Manager

                6/2/2022

                Bell Tower Flats
                We are delighted to know that you are enjoying Bell Tower Flats! Our team appreciates the time you took to share how much you love our peaceful community and wonderful amenities. Thank you! -The Bell Tower Flats Team
                Review Author Icon

                Resident 1028580

                Verified Resident 2019 - 2022

                5/23/2022

                New management is not on par. You can never reach anyone in the office because the phone just rings. Most of the time you aren't able to leave a voice mail either. Two vehicles have been broken into. Where is the video surveillance we were told we were getting? Where is the security guard we were told we have? Property manager never responds to emails as well as other staff. They did not honor an original lease price just because the renter wanted to change the date of move-in. They have also not honored the $500 credit that is advertised for referral. They never walk the property otherwise there wouldn't be people not picking dog poo, leaving trash/cigarette butts/furniture on grounds/ and opened, unsecured doors. The name change is horrible on top of all that too. Such a beautiful property going down hill.

                  Manager

                  5/26/2022

                  Bell Tower Flats
                  We appreciate your insight and feedback. Knowing that you have this impression of our services is disappointing and we'd like to provide a better experience moving forward. Please contact our office at your earliest convenience so that we may address your concerns and resolve your comfort in our community. -The Bell Tower Flats Team
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                  Resident 1020581

                  Verified Resident 2022

                  4/29/2022

                  This complex is poorly managed. We placed a work order over a month ago about our living room leaking when it rains. The complex failed to properly fix the problem for over a month which then allowed mold growth on the drywall. All the complex did was replace the baseboards and has not responded to multiple emails asking questions about the work order. Management will place a work order completed before the issue is resolved. Between the foul smells in the hallways, dog poop and trash on the exterior, lack of communication and having to listen to your neighbors toilets flush, this property is not worth the rent! Stay away !!!

                    Manager

                    5/3/2022

                    Bell Tower Flats
                    We'd like to start with a formal apology for the unresolved repairs you've mentioned in this review and the inconvenience it has caused you. Our staff takes pride in ensuring our residents' concerns are handled in a timely manner and we'd like to do the same for you. We invite you to stop by our office at your convenience so we may discuss and implement solutions as soon as possible. Looking forward to seeing you soon. -The Saint Paul's Square Team
                    Review Author Icon

                    Dan_P477

                    Resident 2019 - 2022

                    4/24/2022

                    LOVE MY PLACE

                    After reading some of the negative reviews, I just don’t know what to say. The staff the I know at St Paul’s Square are very helpful and friendly. My time here has been wonderful! A caring, warm and loving staff, incredibly beautiful grounds, care-free living because of the attentive services provided, happy people and the fact that all of my needs have been met, have made this a sanctuary after fleeing from Hawaii and the lava disaster that burned down my home and everything I owned and scattered my spiritual community. The property is very clean and pet friendly. Great location for fun stuff to do all within walking distance. The property is also quite to be so centrally located. Thank you, to the manager Tracy, Lashondra and Diane, I enjoyed the happy hour that you’ll have put together.

                      Manager

                      4/25/2022

                      Bell Tower Flats
                      We are so pleased to read that you love living here at Saint Paul's Square and that your experiences with our team have been nothing but positive. Have we mentioned how happy we are to have you as a resident? Thank you so much for the 5-star review! -The Saint Paul's Square Team
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                      anonymous

                      prospectiveVisited 2022

                      4/8/2022

                      I love the property, wasn’t okay with how residents allow there pets to urine/poop in the common areas. It’s disgusting, while on my tour getting in the elevator there was an older woman walking in with her dog and she allowed him to potty right there. No apology no response she just watched and walked off like it never happened. Awful!!!! You would think an older woman with privilege would be more respectful to the place she lives.

                        Manager

                        5/6/2022

                        Bell Tower Flats
                        We take all the comments from our residents very seriously. We regret that your experience has not met up to your expectations. All our residents with pets are expected to follow our community pet policy which includes immediately cleaning up after their pet(s), and always walking them on a leash. If you see any residents not following these rules, please bring this our attention immediately.
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                        anonymous

                        Resident 2019 - 2022

                        4/8/2022

                        This place has turned into section 8

                        Since --------- took over as “manager” she’s let too many sketchy ---------- individuals move in. This place was once a beautiful community now it’s the ------. There’s rent discrepancies the low life’s she’s allowed to move in pay a fraction for their rent compared to those who have lived here longer than 3 years. Think twice before you move in.

                          Manager

                          10/20/2023

                          Bell Tower Flats
                          Hello, thank you for your feedback. We love hearing how we can improve. We would like to speak with you in more detail with you about your ideas. Please call us directly at 214-592-0600

                          Updated Review

                          Review Author Icon

                          Resident 1004639

                          Verified Resident 2022

                          3/14/2022

                          I love St. Pauls at Adriatica. The community is beautiful, the staff is great, and I have a really nice place. It is really quiet in the apartment. I feel very secure and love the way the parking garage goes right to my floor.

                            Manager

                            3/14/2022

                            Bell Tower Flats
                            Thank you for highlighting our serene environment! Resident comfort is important to us and we do all that we can to provide a calm and quiet atmosphere. -The Saint Paul's Square Team

                            Updated Review

                            Review Author Icon

                            Resident 739447

                            Verified Resident 2017 - 2022

                            2/28/2022

                            Adriatic is a beautiful place to live; unfortunately the ice storm took its toll on our apartment along with covid. We are still recovering and under construction, i.e. the back elevator has been broken before Thanksgiving awaiting a part, we can not use our community center and have not been able to use it for sometime; however it is part of our amenities we pay for monthly. We are having growing pains I am sure like the rest of the world, trying to reopen, once the work is done we will be please.

                              Manager

                              3/2/2022

                              Bell Tower Flats
                              Thank you for your feedback. We always aim to deliver a great experience-we take reviews very seriously. Please Call us directly at 214-592-0600
                              Review Author Icon

                              NiccolòMachiavelli

                              prospectiveVisited 2022

                              2/17/2022

                              My first impression of this apartment complex was that it was breathtaking. I was immediately taken away by the complex's architecture and scenery. I was thoroughly impressed by the way the staff greeted us during our tour and how they addressed each and every one of our questions. The inside of the apartments are a direct reflection of the complex's exterior, and, I must say, their units are probably one of the best ones that I have ever laid my eyes on. If you are in search of an apartment complex that has wonderful surroundings, pleasant staff, immaculate interiors, gorgeous apartments, and an abundance of amenities, then you need not look any further than here. I cannot stress this enough, you simply MUST tour this complex.

                                Manager

                                2/17/2022

                                Bell Tower Flats
                                Thanks so much for your review! Thank you for taking the time to share these thoughts with others who might be considering making their home here. Please let us know if we can improve your stay here. Thank you for choosing St Paul’s Square Apartments!
                                Review Author Icon

                                Ash_S456

                                Resident 2021 - 2022

                                2/17/2022

                                Tracey is amazing and super helpful as well as the rest of the office staff. They are quick to answer any questions and work diligently to complete any maintenance request I submit. I'd recommend this complex to anyone!

                                  Manager

                                  2/17/2022

                                  Bell Tower Flats
                                  Thank you for acknowledging St Paul’s Apartment team. We work hard to keep all our residents happy and we appreciate your positive feedback!

                                  Updated Review

                                  Review Author Icon

                                  Resident 784383

                                  Verified Resident 2020 - 2022

                                  2/14/2022

                                  I LOVE my apartment and I LOVE this community! The first year I lived here was the best. Then, a new management company took over and it has gone downhill rapidly. There is not one member of the staff left that was here when I moved in. I realize that may be the nature of the business and I understand. However, the current office staff are not very friendly, professional or knowledgeable. You can ask 3 people about something and get 3 different answers! Every once in awhile you might get "I'm not sure, I wasn't here then" or "that was before my time". Ok... These people need some training when it comes to communication, empathy and just basic people skills! When your rent goes up $400 a month and you're paying more for a 2 bedroom apartment than most people are paying for a mortgage on a home, I think it's only fair to expect a little bit better communication and response to questions and concerns.

                                    Manager

                                    2/15/2022

                                    Bell Tower Flats
                                    Thank you for your feedback. We always aim to deliver a great experience-we take reviews very seriously, as they help us continue to provide excellent service and understand areas where we can improve. We'd love to discuss your concerns in more detail. Please Call us directly at 214-592-0600

                                    Updated Review

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                                    Resident 99121

                                    Verified Resident 2016 - 2021

                                    12/31/2021

                                    Apartments are comfortable, secure. Have made several new friends while living here. Convenient to my church, shopping, restaurants, entertainment. Appreciate the convenience of covered parking into building.

                                      Manager

                                      1/3/2022

                                      Bell Tower Flats
                                      Thank you for highlighting us. It means a lot to us, and we appreciate your recognition. Let us know if there's ever anything we can do for you. -The Saint Paul's Square Team
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                                      Resident 984698

                                      Verified Resident 2021

                                      12/28/2021

                                      St Paul's Square is a beautiful community. Not only is it a place to call home but you can literally walk out your front door and are steps away from several restaurants and stores. It is a quiet community. It is beautiful... as my kids say "it is like entering another country". So far it has been wonderful. I love the hot tub right outside my window. very happy with this place. Oh and lets not forget about the staff. From day 1 Lashandra (front office) has helped me and got me all set up. Wonderful!

                                        Manager

                                        12/29/2021

                                        Bell Tower Flats
                                        Thank you for your feedback. We aim for resident satisfaction and it's great to know that we're on the right track. -The Saint Paul's Square Team
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                                        tpayne82016

                                        Resident 2019 - 2021

                                        12/22/2021

                                        My husband and I have lived at St Paul for 3 years. We have nothing but great things to say about the location and the property. We thought it was time to move-out due to the noise from the construction. We met with the new manager Tracey to give our notice, she ask why we were moving. She showed us all the new wonderful things that they are going with the gym, business center and the resident lounge. By the way I love the new shuffle board. After we walked the new area and Tracey telling us that the construction was almost done. We renewed for another year. thank you

                                          Manager

                                          12/26/2021

                                          Bell Tower Flats
                                          Thank you so much for being understanding about the renovations that are in order! We're excited to continue improving our community for our residents and can't wait for you to see the end result. -The Saint Paul's Square Team

                                          Updated Review

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                                          Resident 739081

                                          Verified Resident 2015 - 2021

                                          12/20/2021

                                          Lovely community... needs to be kept up better.. I'm happy to give specifics if needed. I'd like you to come up with a better plan for the carpets... very upsetting to continually see dog urine on the carpets

                                            Manager

                                            12/22/2021

                                            Bell Tower Flats
                                            We are sorry you are not happy with our carpet. Please reach out to us when you have a moment. Let's discuss your feedback and see what we can do for you. -The Saint Paul's Square Team
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                                            Resident 982793

                                            Verified Resident 2021

                                            12/20/2021

                                            Not good the office staff is terrible the pool is always dirty the heater doesn't work everything is dirty and old I don't have 200 characters to say I've already said what I want to say this is all I have

                                              Manager

                                              2/7/2022

                                              Bell Tower Flats
                                              Thank you for your feedback. We are sorry to hear you feel that way. We welcome you to come to the office to discuss any issue you might be having so we can try and rectify the situation.
                                              Review Author Icon

                                              Resident 978167

                                              Verified Resident 2021

                                              12/3/2021

                                              The area is beautiful and very peaceful overall. I like that you can walk to a lot of places here whether it is massage spa or gym or lake or restaurants. Every area is in pretty good condition. You can walk around at night and it is pretty save overall

                                                Manager

                                                12/4/2021

                                                Bell Tower Flats
                                                Thank you for your feedback. We'll continue to do our best and are always available at our office if you need anything. -The Saint Paul's Square Team
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                                                Resident 978079

                                                Verified Resident 2021

                                                12/3/2021

                                                My experience thus far with the St. Paul's Square at Adriatica Village Apartments has been great. Overall the apartment complex is safe, clean, and well maintained. The staff is very helpful and the renting process was simple and easy.

                                                  Manager

                                                  12/4/2021

                                                  Bell Tower Flats
                                                  Your review means so much to us! We appreciate you complimenting our friendly staff and lovely apartment homes. Please do not hesitate to reach out to us at any time should you need assistance during your stay. -The Saint Paul's Square Team

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 927229

                                                  Verified Resident 2018 - 2021

                                                  12/1/2021

                                                  I love it here! St. Paul Square shares Adriatica with high-end single-family homes, luxury condominiums, a senior living center, and a vibrant commercial scene with shops, restaurants and bars. Everything you need is right here at home!

                                                    Manager

                                                    12/2/2021

                                                    Bell Tower Flats
                                                    Wow! Thank you so much for your praise of Saint Paul's Square. We're happy to know that our community is your perfect match. We appreciate you highlighting all of the elements that make our community a special place to call home. Please visit our office if you should need any assistance during your stay! -The Saint Paul's Square Team

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 777 sq. ft.

                                                    $1,472 - $2,443

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A1A

                                                    1 Bed, 1 Bath | 777 sq. ft.

                                                    $1,701 - $2,835

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A4A

                                                    1 Bed, 1 Bath | 835 sq. ft.

                                                    $1,592 - $2,610

                                                    1 Available Unit

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A+
                                                    A+

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.6

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    4.6

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A+

                                                    Number of reviews in the past 365 days

                                                    44

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A+

                                                    Average time to respond to reviews

                                                    0.77 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Full Size Front Loading Washer and Dryer
                                                    Parking
                                                    • Covered and Surface Lot Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • Bike Room & Extra Storage Available
                                                    • Coworking Lounge
                                                    • Expansive Swimming Pool & Spa
                                                    • Fitness Center & Pilates Studio
                                                    • High Ceilings
                                                    • Kitchen Pantries
                                                    • Large, Private Patio Or Balcony In Select Units
                                                    • Linen Closets
                                                    • On-Site Management
                                                    • Outdoor Lounge with BBQ Grill
                                                    • Pet Wash Facility
                                                    • Resident Club Lounge and Game Room
                                                    • Travertine and Granite Countertops
                                                    • Walk In Closets
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                                                    Leasing

                                                    Saint Paul s Square is now Bell Tower Flats. // Bell Tower Flats offers spacious 1-, 2- and 3-bedroom residences set within Adriatica Village, a one-of-a-kind lakeside oasis in McKinney, Texas. Modeled after the village of Supetar, nestled on the Adriatic coast of Croatia, Bell Tower Flats features classic charm, beautiful architectural design, and thoughtful conveniences.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Draper and Kramer

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                                                    Communities
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                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 04/04/2021
                                                    Q: What is the minimum lease term?
                                                    Anonymous
                                                    Asked on: 11/15/2017
                                                    Q: Can you use a debit card to pay rent (or what other rent payment options are there)?
                                                    Anonymous
                                                    Answered on: 11/15/2017
                                                    A: No

                                                    Frequently Asked

                                                    Based on 1585 number of votes by renters, Bell Tower Flats is currently rated 4.3 out of 5 stars.
                                                    Bell Tower Flats is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Bell Tower Flats is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Bell Tower Flats is rated 4.6/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Bell Tower Flats is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Bell Tower Flats is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Bell Tower Flats is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 0.77 days to their community reviews in the past year.
                                                    Draper and Kramer
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Get 1/2 Month Free on select 2-Bedrooms or $500 OFF on select 1-Bedrooms when you move in by 8/15/24. Discount applied to the first full month of rent. Limited-time offer. Restrictions apply.

                                                    Contact Property

                                                    Bell Tower Flats

                                                    July 2024

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                                                    Baths

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                                                    Bell Tower Flats is a 735 - 2,073 sq. ft. apartment in McKinney in zip code 75070. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,472 - $3,340. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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