Review History for kstoner13

El Lago


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kstoner13

Resident 2015 - 2016

3/21/2016

This is the worst place I have ever lived in my entire life. They assume no responsibility for anything that they do and any damage they cause. There have been so many problems in the few short months that we have lived here and they either ignore it or place the blame on you. We have had letters that threaten us to move vehicles that isn't even in the lease but yet they feel the need to ignore us when we have a problem and then show up with threaten us. We have had our closet filled with smoke from other tenets to the point we smell like an ash tray when we put on our clothes. They also neglected to turn off the water in the apartment above us after they moved out and its leaked through the ceiling and ruined our property due to their neglect. They try to blame the tenets that left for leaving the water on but we know full well they left a week or two prior and they had maintenance in there cleaning and fixing the place so its on them and their issues cause damage to us and therefor they are putting the cost on us. Yes we have renters insurance but we should have to pay money out of our pocket because you can't get your crap together. I don't recommend this place at all!!! Terrible communicate and customer service and no care for its tenants at all!

    Review 14 out of 113

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