Greenhaven Luxury Apartments

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Greenhaven Luxury Apartments

8690 Virginia Parkway, Mckinney, TX 75071
(44 Reviews)
$1,300 - $1,981/mo

Reviews

(44)

3.5 rating

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44 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2019

10/19/2019

We love it here, feels like a true home. All of our neighbors love it as well. Residents stay long term here, as in years, and it is a great and close-knit community. I'd recommend it to anyone looking for a comfortable place to live.

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    NunyabizMan

    Resident 2015 - 2018

    11/2/2018

    I would have to agree with other reviewers, that indeed, this community has progressively gone downhill. Everything is showing its age...from the appliances to the carpet to baseboards, etc. They do not bother replacing anything. But even more importantly is the fact that this is a very trashy community, in that tenants or whomever rolls through here, throw trash everywhere and do not pick up after their dogs. It is all disgusting. The dumpster area is also not kept up and it is vile. Oh and the entry gate are always a mess. They should leave them open in the morning/late afternoon, like other complexes do for people to go to and from work easier but they never do that. There is frequently a back up at the gate, if they are even working.

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      cmarino809

      Resident 2017 - 2018

      1/10/2018

      This apartment complex, like many others, is extremely infuriating. It is extremely inconvenient for the resident, especially if they are a pet owner. As per the lease, we are to receive 24 hour notice if someone is to enter our apartment. Usually, I am able to get my dog out of the apartment that day (since she is afraid of strangers if I'm not there), however, recently, no notification has been given. People just come in and out of your apartment whenever they want -- I only know this because I have received calls saying they were unable to enter my apartment on a certain day (due to a glitch in their key system). In addition, it is a gated community, however, either the gate code doesn't work, they key remote doesn't work, or the gates are just left open. In my opinion, the gate problem is a safety issue -- part of what I pay for in my rent is the safety of a gated community, and I do not receive that. In regards to maintenance, I will rarely put in a request due to my dog, however, when I do, I make sure my dog isn't in the… See More>
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        anonymous

        Resident 2016 - 2017

        11/14/2017

        Where do I start? Moved my elderly in-laws into this complex a year ago so they could be closer to us. Well, unfortunately they got ill and had to move out before the end of their lease. When I explained the situation to the leasing agent it was like talking to an emotionless robot. Not an ounce of compassion! And needless to say, she didn't offer any compensation on rent, lease term or anything. Yes, I know, they signed a contract and contractually she did everything by the book. But geese, you are in the business of housing PEOPLE... have some fricken people skills and compassion! Did I mention the parking problems? As a resident their is plenty of parking... if you're willing to pay extra for a covered spot or garage. Otherwise good luck. Since I'm there often - visiting and caring for my in-laws, and now tending to their belongings and preparing to move out - I have to deal with the parking, or should I say lack of parking. Was at the apartment for 30 minutes tonight. Took a while to find a spot, since I new better to park in one of the covered spots. When… See More>
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          anonymous

          Resident 2016 - 2017

          3/2/2017

          I would NEVER recommend this apartment community to anyone. This property changes owners and staff more than anywhere I have lived at. It's always someone new in the office every time I go in. There is a HUGE safety issue, the gates don't always work and not to mention the kidnapping that happened here last year. The cameras don't work by the gates so if you have anything happen to you don't count on those to help. The maintenance guys are awesome and very prompt! That is about the only thing this property has going for it. I used to love it here but now I despise coming home. Do yourself a favor and don't be fooled by fake office staff and lease somewhere else!!!!!

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            anonymous

            prospectiveVisited 2016

            12/13/2016

            I stopped by to take a tour of Greenhaven Apartments and I was very impressed with the grounds and the community as a whole. The leasing staff was professional and courteous - they took the time to find out my needs and was patient with me even after telling her I would not need anything until May of 2017 after I put my house on the market. Will definitely be leasing here in the future.

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              anonymous

              Resident 2011 - 2016

              12/12/2016

              You may need to wonder why I would stay at an apartment complex for a little over 5 years. Let me tell you, Greenhaven is home within a home!!!! The Staff are friendly and very personable!!!! Everything they do is all about ensuring that their residents have the best quality care and attention that you can comprehend!!! Even where you might have some concerns regarding your comfort at Greenhaven, the staff is so cool to hear feedback per their services. Maintenance is a peach; the environment is very pro-family and kids friendly. Access to the amenities are unfettered especially to the residents and I would tell you a fact; I would move out of Greenhaven if and only when I get my dream house. "When you think Safe Haven, think Greenhaven"!!!!

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                Angelina2016

                prospectiveVisited 2016

                10/28/2016

                Staff is awesome. Great Location.

                  Manager

                  11/22/2016

                  Greenhaven Luxury Apartments
                  Thanks so much for taking the time to review us! We appreciate your feedback very much!
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                  anonymous

                  Resident 2016

                  3/6/2016

                  I would never call this Luxury Apartments. This is THE ABSOLUTE WORST COMPLEX TO LIVE IN. The office staff has turned over so many times I have NO clue who works here anymore. The leasing agents only care about getting a renewal on residents or signing new leases because that's where they make their money. There is little to no visitor parking, and if you are in the gates you will get towed. Spoke to one leasing consultant who laughingly said "yeah a guy was helping a handicap man up the stairs and got his car towed". I have called several times and asked to speak to the property manager with no call back. DO NOT EVER LIVE HERE, they are only interested in taking your money and not helping you at all. I have to walk through a hallway of dog pee (that they painted over to try and hide the stains on the concrete) to get to my apartment. This is not how an apartment complex should be run. After the kidnapping the gates were broken for almost TWO WEEKS. They will never care about residents. STAY CLEAR OF THESE APARTMENTS.

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                    Phila-delphi

                    Resident 2014 - 2015

                    12/14/2015

                    Gone downhill and recent crime spree is a big concern. In case you missed the headlines one of the residents was held at gunpoint while in her car and then kidnapped! Right from the parking lot behind the gate. The whole community is in panic mode. Little communication about the incident from management - seems to want to sweep it under the rug and pretend it didn't happen. You can read all the details from Dallas Morning News: http://crimeblog.dallasnews.com/2015/12/dallas-police-seek-publics-help-finding-two-men-wanted-for-kidnapping-aggravated-robbery.html/

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                      Behya01

                      Resident 2015

                      12/11/2015

                      This apartment has really gone down. Their staff is cold, unprofessional and unavailable. Specifically the manager, Emily who talks to residents as if they should be happy to be there- in tandem with bragging about her title. I strongly recommend to not live here. Very unpleasant.

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                        anonymous

                        Resident 2014 - 2015

                        2/5/2015

                        I have been here for about a year and I honestly can not wait until my lease is up. The management is HORRIBLE and RUDE. I honestly do not feel that a manager should be wearing a shirt that shows her breast. The apartments itself is very nice, but if you ever have a issues expect that to be fixed in a few months even after calling and going into the office being lied to that they will be there that day. My water bill is absolutely insane high and even had the apartment manager tell me her self that there was in-need something wrong with my water meter and that she would resolve the issue back in August, well it is now February. I pay for my trash to be picked up and that doesn't even happen. And if you do not get home before 7:30 P.M. expect to park and walk near the home depot. there is never any parking and I fell that if I paying to live there I should not have to pay to park!!! like I said before that inside it self is very nice, but other than that I would not recommend… See More>
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                          lteer

                          Resident 2011 - 2014

                          9/3/2014

                          Well, have lived here four years, previous owners listened and took care of us. My rent was upped $90 dollars this year. They said owners didn't up our rent before. Not true, my rent was different by at least $40. It was an excuse, not my fault, to make rent more expensive. Now we have trash service, not to mention somehow my water service has doubled. They say the meter is fine. Things have changed, we have fire ant hills everywhere, dog poop is not picked up, and the beautiful pool is not cleaned properly. We have green algae on the sides of the pool. I'ts not the same. Loved this property when I moved here, not the same now!

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                            mckinneyfamily2014

                            Resident 2014

                            7/24/2014

                            We are new here, but I have to say I am a bit surprised at some of the negative ratings. This is our transition home as we are in process of becoming homeowners in the next year or two. It is the nicest apartment I have lived in and the most expensive, but like they say, you get what you pay for! So far, glad we found it! Our approval and moving process was pretty much seamless. The office staff is definitely busy, but did not seem unprofessional or rude in any way. They answered all of my questions promptly and were friendly enough. Not over friendly, but I don't care for a fake experience anyhow. To me it seemed business as usual. We opted for the back yard and it was done the next week (hoping they complete this week), my first maintenance request had a turn around of 2 business days and the maintenance staff is amazingly professional and nice. I have noticed a bit of dog waste around from my walk this morning, and blame the people over the management. I realize there is a fine for this, but… See More>
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                              anonymous

                              Resident 2011 - 2014

                              5/29/2014

                              Enjoyed living here in beginning of 2011. Everything was nice. Grounds was upkept weekly, customer service was amazing, workout room was nice. Now 2014 it has gone down with new management, cannot get anyone in office, not able to workout machines are broken, trash on lawn in parking lots, dog waste on lawn. Bushes and flowers not maintained. We are disappointed to know it's going down.

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                                bobstevens65

                                Resident 2014

                                3/14/2014

                                I just moved into Greenhaven and so far it has been wonderful. The girls in the office have been very polite and helpful, answering all of my questions. My apartment is beautiful and I am very excited to be here.

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                                  anonymous

                                  Resident 2013 - 2014

                                  2/19/2014

                                  We moved into our apartment last summer and at that point we loved it! The management was pleasant and made the moving to Texas process easy. Shortly after we moved into our "haven" it started to go south. Unfortunately the property was purchased by another company and it was no longer this amazing place to live. You can't pay online so every single month we go and get a money order, but we are assured "this will be fixed shortly". We don't get our hopes up though because this has been told to us since the new management took over in July. That is so minuscule compared to other things about this property. The once friendly office staff disappeared and was replaced with the most unprofessional and rude women I have ever met. There are dog droppings and trash all over the property, and you hope that no one has parked in the spot that you pay a pretty hefty fee for each month. If you have a maintenance issue don't worry it will be fixed...in 3-4 months...if you're lucky. We have had heater issues throughout a good portion of our lease (November-Currently) and at this point would… See More>
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                                    anonymous

                                    Resident 2012 - 2013

                                    12/22/2013

                                    New management very unprofessional and non-responsive. Property has gone WAY down hill since new regime took over this past summer. I can't go into the specifics of my situation as it will be more than obvious to the management who I am and I don't want any repercussions. They did start some painting work but that's about it. You can't paint and cover-up POOR service from the office staff and management. We used to LOVE the staff and management here until one day they "disappeared" (literally!). No notice, just fired on the spot by this new company. There needs to be a complete replacement of the current office staff and bring more professional and responsive people who do their job. Sending 3-4 emails until responded to and 2-3 phone calls until someone calls back is not acceptable. The property looks nice but please be aware of the management you'll have to deal with when living here - caveat emptor! Buyer (or in this case renter) beware!

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                                      anonymous

                                      Resident 2012 - 2013

                                      12/15/2013

                                      I have been living at Greenhaven for almost two years. The change in management has really made the place even less desirable for a place to call home. Parking has always been a challenge even if you work normal hours and if you are out later forget getting a parking spot near your apartment building. It is almost like they really want you to lease a garage or covered parking but you have to be real lucky to find one that is close to you apartment entrance as the layout is not even convenient for anyone. It was someone quiet around there at night during my stay in 2012 but mid 2013 I noticed the noise level started increasing and the types of people moving in to the area were somewhat undesirables. One night I even noticed an individual sitting on the hood of my car so I went outside to be polite and ask him to not sit on my car. He gave me a stare like what are you going to do to make me move? Needless to say I convinced him to remove his rear from my car without too much drama but I should not have… See More>
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                                        rallenlove

                                        Resident 2012

                                        10/17/2013

                                        This review is long-overdue. When I was there the parking situation was pretty terrible. I felt like I had a curfew, because if I arrived past 8 or 9 PM, I would never be able to find a decent spot. If you are tired, have been drinking, or have something to unload from the car, it's not OK to have to traverse the entire community to find a spot. I tried to obtain an assigned spot, but there was not one available within a reasonable distance of my apartment. The assigned spots are generally inconvenient, so residents (I assume) pay for them in order to have a space in case all spots are taken. I had a very heated encounter with the management at one point, and it was like pulling teeth to get them to even *acknowledge* that there was an issue. The property manager at the time even said I should park outside the gate. Maybe it is only me, but I thought it was pretty laughable to be paying to live in a gated community and be told to park outside it. The apartment I live at now has some parking issues as well, but there is still *always*… See More>
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                                          Booknut298

                                          Resident 2012 - 2013

                                          9/16/2013

                                          At first, it was a nice place to live, however the walls are so thin I could hear the people next door fighting, and making up. Also, once they sold, the front staff was unfriendly and not helpful in any way. When we moved out, they charged me over $1000 to replace the carpet which did not need changing, only cleaning.

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                                            anonymous

                                            Resident 2013

                                            8/31/2013

                                            Recent management change less than stellar. Office hours have been cut, only one staff member present on Saturdays making it impossible to talk to them. Grounds are not as well kept as one month ago, pizza boxes and beer bottles seen all over. Ability to pay online is no longer available, website is broken, and extremely poor communication from management on the changes. Will be moving as soon as the lease is up.

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                                              MK892012

                                              prospectiveVisited 2012 - 2013

                                              1/9/2013

                                              I have been living here for almost a year and my husband living here since 2010. His lease supposed to be end last year and we have looked all over the places to find a better apartments to live in but couldn't. We stayed here for another year but a bigger 1 bedroom plan. Our lease will be ending soon and we need to move in larger apartments (2 bedroom) but we would like to stay here. The thing we can't because they will raise our current rate $100 up and if we moved to 2 bedroom it will be around $1200 or so. BUT Oh, how we love these apartments! The manager staff is always nice and believe me I have been living in so many apartments since 2007. And while looking and reviewing others, oh my, these apartments complex is much much better then everything else I have looked and lived in.So the staff managers in the office are always nice and helpful. They are taking requests through e-mail which is so cool feature. Also when you call/request them with any problem you have, they will respond VERY QUICKLY! And it's not only once, EVERY TIME is like this.… See More>
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                                                Nharrisgibson

                                                Resident 2013

                                                1/3/2013

                                                I separated from the fool I used to be married to back in 2011 and the apartment search was a bit stressful. Moving from a beautiful home in Craig ranch to an apt was hard but Greenhaven made it so easy! The modern upgrades and floor plans was exactly what I was looking for. The Emerald floor plan was perfect, a 1 bedroom 1 bath was exactly what I needed. The patios and rooms are spacious with extra touches Thayer put in to the apts were right up my alley. HIGHLY RECCOMMEND!! For $850/month it has been worth every penny! Since my divorce I've met the man of my dreams and am now married so we need something bigger. The only reasons we r moving is b/c the 2 bedrooms patio is a lil awkward and we need to be closer to the highway for an easier commute to work! We have met some great friends here that we will have for life! 5 Stars all around!

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                                                  anonymous

                                                  Resident 2012

                                                  11/29/2012

                                                  I love my apartment!!! I separated from my husband and needed a place to live quickly. The staff was professional and very nice to me. They really make you feel like you re at home. Every time I put in a work order it gets done within the day. I m so spoiled I don't think I will ever leave.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A1

                                                    1 Bed, 1 Bath | 675 sq. ft.

                                                    $1,300 - $1,440

                                                    5 Available Units

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 758 sq. ft.

                                                    $1,380 - $1,520

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    B2

                                                    2 Beds, 2 Baths | 1,144 sq. ft.

                                                    $1,896 - $1,981

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    epIQ Report Card

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                                                    Review Ratings

                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Maintenance

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                                                    Neighborhood

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

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                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Animal type not listed Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • 24-Hour On-Call Service Team
                                                    • 9' Ceilings
                                                    • Air Conditioner
                                                    • BBQ and Picnic Areas
                                                    • Balcony
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Fitness Center
                                                    • Fountain Terrace
                                                    • Framed Mirror
                                                    • Garden Tubs
                                                    • Gourmet Kitchen
                                                    • Granite Countertops
                                                    • Hardwood Flooring
                                                    • High End Appliances
                                                    • High-Speed Internet and Wi-Fi Hot Spots
                                                    • Java Bar
                                                    • Kitchen Islands
                                                    • Kitchen Pantries
                                                    • Linen Closets
                                                    • Maple Cabinetry with Nickel Hardware
                                                    • Marble Bathroom Vanities with Granite
                                                    • Oversized Stainless Kitchen Sinks
                                                    • Pets Allowed
                                                    • Pool
                                                    • Private Yard
                                                    • Under Cabinet Lighting
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                                                    Leasing

                                                    Every apartment home at Greenhaven Apartments feature the finest modern amenities with an eco-friendly twist! An earth-friendly lifestyle is encouraged through many of our green features such as on-site recycling. A mixture of 1, 2 and 3 bedroom apartment homes and spacious floor plans come in a selection of five unique floor plans. Each includes unparalleled features: enjoy the convenience of a full-size washer and dryer inside your apartment; cook a meal in our gourmet kitchen which includes granite countertops and stainless steel appliances; or relax in your garden-style tub. Outside of your apartment home, you will find even more extraordinary features. You can take a refreshing dip in our resort-style swimming pool; spend hours in our clubhouse complete with coffee bar and internet lounge; or sweat it out in our gym facility. Our professional management team with assist you in finding all of your needs. Blending stylish living with a green lifestyle, our apartments are a literal green haven, and we know you will love all that Greenhaven Apartments have to offer!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Cats Allowed
                                                    Animal type not listed Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Greenhaven Luxury Apartments

                                                    July 2024

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                                                    Greenhaven Luxury Apartments is a 675 - 1,362 sq. ft. apartment in Mckinney in zip code 75071. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,300 - $1,981. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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