Lakes of El Dorado Apartments

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Lakes of El Dorado Apartments

1400 W Eldorado Pkwy, Mckinney, TX 75069
(48 Reviews)
$866 - $1,187/mo

Reviews

(48)

2.8 rating

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48 total reviews

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Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2022

6/15/2022

I am a current resident my car got towed --------- the manger was not helpful she called them saying I was parked in the wrong spot when there is no sign saying to not park there I haven’t even been here a year and they haven’t even come and fix my water problem I have 4 kids and they keep saying that their too busy with other emergencies when all I see them doing is towing other people cars so I recommend y’all to not move in here I regret leasing here it’s sad how they keep changing mangers.

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    anonymous

    Resident 2016 - 2018

    10/18/2018

    This is a great community for families and children. The grounds are secured with a coded gate. The management team does an excellent job of maintaining the property and the apartments with a trash pick-up service.. Most of the tenants are friendly and care about the property by decorating and keeping their patio clean, being respectful of others and making sure their children obey the rules.

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      anonymous

      Resident 2013 - 2018

      6/22/2018

      This is a great community for families and children. The grounds are secured with a coded gate. The management team does an excellent job of maintaining the property and the apartments with a trash pick-up service. I do not have any creatures crawling in my apartment. There are monthly activities for adults and children, state of the art exercise equipment, a computer room and after school program. There are two pools on the property which are well maintained and tested regularly to retain the proper PH Balance, however, only one pool is accessible until the new requirements for emergencies are put in place. Most of the tenants are friendly and care about the property by decorating and keeping their patio clean, being respectful of others and making sure their children obey the rules.

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        anonymous

        Resident 2018

        5/21/2018

        I would like a phone call first thing in the morning. I moved in May 1st and turned in the notice about the bugs where there is a gap in my baseboard in the bathroom is on May 2nd I have called numerous times checking to see when this would be fixed. I am scheduled for pest control to spray tomorrow and was told this would be fixed before then so that I would not have multiple bugs coming out of these holes. (firday they had a lot of "emergency calls" so was told it would be done by today.. 3weeks later). I have found spiders, water bugs and roaches coming from these holes. It has now been 3 weeks and no sign of anyone coming to fix this anytime soon. I have toilet paper between my baseboards and floors to try to prevent as many bugs as possible. ??

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          Nancy1212

          Resident 2010 - 2017

          5/23/2017

          We appreciate all of the changes that have been made in our complex. I am so glad that the office ladies listen and care about the residents and that the maintenance man keeps this place looking awesome. For anyone looking for an upgraded, affordable apartment to rent I would highly suggest that you move here.

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            remen101

            Resident 2013 - 2017

            1/28/2017

            Ignore all of the bad reviews from the past. The problems were all created by the old property manager who really didn't treat anyone with respect. She didn't keep things running the way they should have been. Now that there is a new manager and the old one is not here any longer the property has done a 360. Things are taken care of immediately and I am greater with a smile and kind words when I go into the front office. The complex is kept clean and the new manager has fixed our gate code so the people who don't belong here are not able to get in anymore. I love it here now. It's not ridiculously expensive and it's in a good part of town. The apartments got a remodel and the interior of the apartment is really nice looking. I've got great neighbors and have never felt afraid to walk outside at night. I feel bad for the people spending $1,800 a month for an apartment at other places. The lakes make it possible for me to spend my money on the things that really matter

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              Luevella stoker

              Resident 2004 - 2016

              12/29/2016

              over all I am glad to see Madison back and running the property,trash pickup is great the property has really improve.I CANT wait to see more improvement

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                anonymous

                Resident 2016

                10/6/2016

                We live at The Lakes, and have just a few short months. Our family is bi-racial. My kids love Shelly, and the office staff. Those girls are always loving and hugging on my kids, giving them cookies and candy everytime we come in. Sometime my kids help me with talking to them or we write it down, or the maintenance help us, he is really nice too.

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                  anonymous

                  Resident 2014 - 2016

                  10/4/2016

                  It is more than obvious that these "reviews" are not coming from residents. If you want to be yelled at or pushed out of the office every time you go in there for anything then go right ahead. I have to wait until Saturdays to call so that the manager wont be there! My neighbors do the same thing because a few months back she humiliated them in front of everyone in the office when she couldn't understand what they were saying. She was yelling at them saying "I DO NOT SPEAK SPANISH! DONT YOU KNOW SOMEONE THAT SPEAKS ENGLISH THAT CAN HELP YOU!" They are bilingual with an accent, they speak English, there was no reason for the racist comments. If you don't believe me, go see for yourself. Only if you aren't white of course.

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                    anonymous

                    Resident 2015 - 2016

                    9/10/2016

                    We moved into the Lakes of Eldorado nearly a year ago, and we love it here. We were astonished with the pricy rental market when we moved to Texas, and because of our credit, we knew we were going to have a problem. We definitely lucked out when we got into this complex, and it's not just being able to afford living here, there are a lot of perks to this community. There are two clean pools, a nice little playground, a brand new fitness center, curbside trash pickup, very responsive maintenance, new appliances, pain & carpet, and security. Despite the murder, the complex made a lot of accommodations to keep their residents safe with a secure gate, patrol, and watchful eyes that report any suspicious activity. We have always spoke to someone when we called the office and have always had requested repairs completed within 24-48 hours. The staff provided us with school supplies and food when we needed it, we were given new locks when we felt unsafe, and always felt appreciated by staff that told us that "they love their residents" everyone time we spoke! The office staff worked with us when we needed more time for… See More>
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                      malashley

                      Resident 2015 - 2016

                      7/14/2016

                      I've been living at Lakes of Eldorado for a year and every time I've had a problem they always fixed it the same day. All the staff Shelle, Angie, Shaa and Richard are very professional and helpful.

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                        anonymous

                        Resident 2015 - 2016

                        6/3/2016

                        I moved here last year. Only planned to stay for a year. Im renewing my lease for another year. I have saved so much money on utilities. No water bill and my water stay hotter here than the house I came from. Paying over 150 dollars a month for cold water was no fun. But the kids play well together and there's always some activities for the kids. I have no problems with staff or roaches. Pay your rent spray and keep your place clean no problems.

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                          Sweetie325

                          Resident 2014 - 2016

                          6/1/2016

                          I've been a resident here for over 2 years. I have to differ with the complaints that this is a terrible place to live. I think we are fortunate to have something like this apartment complex where we can pay based on our income. Also. the entire complex has been completely renovated. Every apartment has been upgraded from top to bottom with the exception of the tub and tub enclosure. We have new carpets, new floors, all new appliances, new moldings, new fixtures and kitchen cabinets. We even have a brand new heating and cooling system. I also disagree with the comments about the office staff. In the two plus years I have been here, I have always encountered respectful and helpful people. I've also been in the office area waiting to talk to one of the girls when other tenants had come in and we're extremely rude and downright obnoxious to the office personnel. There is no reason for this type of verbal abuse. To get respect, you need to be respectful. It is upsetting that there are so many people that don't bother to put their trash in the trash can, leave boxes and bags of fast food… See More>
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                            anonymous

                            Resident 2015 - 2016

                            5/29/2016

                            5/29/16 MURDER IN THE APARTMENTS GUY WAS STABBED TO DEATH AT HIS APARTMENT. Still blood in the hall outside DO NOT RENT HERE!!!!!! Office manager just sucks. The grounds are filthy. Slot of tenants and their kids are ------. Kids damage cars, kick your garbage down stairs. Parking sucks. They never want to fix anything. Office manager likes to argue back or make rude comments and act in a demeaning manner. Corporate won't do anything. AND ROACHES ARE EVERYWHERE!!!!!!!!! So many roaches they were in my dishwasher. Apartments don't want to do anything. Neighbors are always drunk or smoking weed and loud. DO NOT COME TO THIS PROPERTY GO SOMEWHERE ELSE.

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                              anonymous

                              Resident 1996 - 2016

                              2/11/2016

                              The Lakes of Eldorado has been nothing but excellent to me and my family. I have been a resident since 2006 and I can tell you I have seen many come and go. Many residents blame the office staff, however they do not realize how they approach them whenever they walk-in to the office to speak to them. I have seen in many occasions when a resident has cussed out the manager instead of acting like a grown adult and simply talking. Many of us complain about the complex being ------ and ------.....well let me tell you that if "WE" as parents would act like parents and take care of our own children and not let them run wild our complex can go from ------ and ------ to a decent place to live. the improvements are really nice however, the kids that are out without parent supervision cannot see nothing nice and new because they like to ruin it right away. I can say that because I have seen it with the playground. If your child is over 9 years of age what business do they really have in the playground......really.....jAll I can add is be courteous to your office… See More>
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                                anonymous

                                Resident 2015 - 2016

                                1/18/2016

                                I have lived here since October of 2015. The office staff is super friendly and helpful and willing to go above and beyond to help resolve any issues you may have. For instance; for some reason when i moved in about a month later i had these stains come up in the living room floor in 2 spots. I notified the office that we did not do it and was just curious if maybe the padding hadn't been changed or what. But when calling I was skeptical, I mean come on..: I have a 2 year old son and a dog. They could have easily played the blame game and said so bad so sad. But that is the opposite of what they did. They never once questioned the stains, they advised me maybe it was one of the contractors when doing the remodel. Maybe the drug something in on their shoes. Anyways they had sent carpet cleaners up to my unit the next day and had the whole living room cleaned. Now about a month later they have risen up again. I called and spoke with the manager Shelly about the issue. Which she was already aware of… See More>
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                                  anonymous

                                  Resident 2012 - 2016

                                  1/11/2016

                                  We have lived here for almost 4 years and we love it! The new renovations look good. The manager made our transfer smooth. We recommended this property to a couple at church and they just moved in. The kids love the new.playground!

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                                    ahbmck

                                    Resident 2012 - 2016

                                    1/11/2016

                                    Our family has lived here for almost 4 years now and we love it! The new renovations are gorgeous! The manager made our transfer very smooth! My children love the new playground area! I have recommended this place to several of our friends at church, and they now live here. Prices are reasonable and the staff is great!

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                                      Shanrenee09

                                      prospectiveVisited 2015

                                      12/14/2015

                                      Absolute worst office staff I have ever come across. They are beyond rude and unprofessional. I've never seen a leasing consultant show up in jogging pants and tennis shoes! The ladies are lazy and very good at giving the run around. They like to complete files on their time and become extremely agitated with any phone calls or emails to check their progress. They keep files for weeks without doing any work, then 6 days before move in call to say there is a problem and we can not move in. As if trying to prepare 3 toddlers for a move wasn't stressful enough. It's nice to see the renovations being done to the units and the parking lot but I suggest a renovation of staff as well. I can't imagine how awful they treat current residents. I will not recommend this place to anyone searching for even a starter apartment.

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                                        SloopJohnBlah

                                        Resident 2015

                                        12/3/2015

                                        I have been a resident for a long time, not until recently has someone actually solicited me for sexual favors. What can I say its some emblematic of this apartment complex, so now we have actual prostitutes!!!! This is not a joke.

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                                          anonymous

                                          Resident 2015

                                          9/29/2015

                                          Should have listen to the reviews!!! Management (Manager) very very unethical!!!! RUDE!! DOES NOT WANT TO RESOLVE PROBLEMS!!! Wants the PD TO RESOLVE THEM...?????? Her solution is call police instead of her doing her manageral duties!!!! We pay our FULL RENT ONTIME EVERYTIME!!!! Think she rather deal with the low life's she is bringing to the complex!!???? It has potential to be a great complex!!! But she Shelly needs to GO!!!

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                                            anonymous

                                            Resident 2014 - 2015

                                            1/27/2015

                                            For a first starting apartment it's alright, if gives you an idea of how everything works and a roof over your head at an affordable price. However, I must admit the main office women are very rude and unprofessional. Giving you the run around with unclear answers and has an answer for everything. There were two women who worked here before when my husband and I moved here last year. They were very nice and helpful. However, she; unfortunately is the main manager and must have either fired the two or they left. Hiring other women one is not so bad but there is one other that doesn't know what the hell shes doing. They're defensive if you speak about something that they do have control over and can help. Maintenance is the worst I have ever dealt with. Comes and goes as he pleases and helps eventually. The bugs are a huge issue for me, I am a very clean person yet I somehow find roaches occasionally around my kitchen, scrubbing, bleaching, and spraying sometimes is just not enough. Ants in my closet and bathroom not cool. I told her and she said "well, we can't do anything about… See More>
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                                              cocoapuff555

                                              Resident 2014

                                              9/16/2014

                                              I am a current resident of Lakes and I'm just unhappy with the overall experience. When I first moved in, it wasn't so bad. It was my first time dealing with the lease signing process and they were very helpful in that regard, of course that was before the newest management took over. The only reason I had come here in the first place is because the townhome I was prepared to move into was making me wait an extra 2 months when I couldn't even wait a few more weeks due to one of my roommate's present living situation at the time. So I came here as a last resort. I wouldn't come here if you are not one for kids, they are screaming constantly and whereas I understand that they are kids, there are limits to how much noise anyone can handle. The parking situation is honestly dreadful and when the staff is confronted with anything pertaining to...well practically anything, they get defensive and usually do not provide an outcome without some retaliation first. The apartment quality is alright for someone on a budget but definitely not worth the 12 month lease. The only way I would recommend this… See More>
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                                                anonymous

                                                prospectiveVisited 2014

                                                4/3/2014

                                                I love this place :) The staff is friendly and not racist as previous comments. Maybe people should think what racism is before they accuse. Saying that maintenance barely speaks English is racist. As for people complaining about this complex, they have the option to choose a different one. Just because your not happy does not mean someone else will not be. Priscilla is very down to earth and not a snob like other people out there. She was very friendly and informative.

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                                                  anonymous

                                                  Resident 2014

                                                  4/1/2014

                                                  Do not move in here, dealing with the office staff is ridicules; they do not like white people especially Priscilla. This woman literally followed me out of the office because she thought I had said something under my breath!!!??? Since I moved in my oven, refrigerator, garbage disposal and sliding glass door need serious work!! The water is another matter entirely. However the office staff at this place is by far the absolute worst. This incident with Priscilla was un-called for. For a moment I thought she was trying to fight me!! Then she walked off and whispered a racial slur in Spanish, when I then followed her to ask about it she told me You may not understand what I said, but you heard me. Then walked away, I have never heard of anything like this, I am still in disbelief. If anyone reading this knows how I can escalate this event please respond to this post.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Vista

                                                    1 Bed, 1 Bath | 576 sq. ft.

                                                    $866

                                                    7 Available Units

                                                    See Floor Plan Details

                                                    Silver

                                                    1 Bed, 1 Bath | 577 sq. ft.

                                                    $866

                                                    See Floor Plan Details

                                                    Eden

                                                    1 Bed, 1 Bath | 586 sq. ft.

                                                    $866

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

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                                                    epIQ Report Card

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                                                    Noise

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                                                    Grounds

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                                                    Safety

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                                                    Office Staff

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                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

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                                                    Features & Amenities

                                                    Laundry
                                                    • Clothes Care Center
                                                    • Laundry On-Site
                                                    Parking
                                                    • Garage
                                                    • Open Parking by Permit Only
                                                    Other
                                                    • ADA Accessible
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Income Restricted
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • On-site Courtesy Officer
                                                    • Package Receiving Service
                                                    • Pets Allowed
                                                    • Playground
                                                    • Pool
                                                    • Preferred Employer Available
                                                    • Public Transportation
                                                    • Section 8 Accepted
                                                    • Spa
                                                    • Storage Space
                                                    • TV Lounge
                                                    • View
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                                                    Leasing

                                                    Introducing a sensational new concept in apartment living. The Lakes of Eldorado.... A unique community that combines quality living and exceptional value! Located in the prestigious neighborhoods of Eldorado, The Lakes have been established with all the features you've come to expect in an apartment home.. Move to The Lakes of Eldorado Today! We are a unique community with a Cares Team that offers fun activities every month!! Come visit us any day of the week! MCKINNEY INDEPENDENT SCHOOL DISTRICT ALBERT A. IOLA LEE DAVIS MALVERN ELEMENTARY FAUBION MIDDLE SCHOOL MCKINNEY HIGH SCHOOL
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Accolade Property Management

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/16/2017
                                                    Q: How are pets treated by management and neighbors?
                                                    Anonymous
                                                    Answered on: 11/16/2017
                                                    A: Not very well

                                                    Frequently Asked

                                                    Accolade Property Management
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

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                                                    Lakes of El Dorado Apartments

                                                    July 2024

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                                                    Lakes of El Dorado Apartments is a 576 - 959 sq. ft. apartment in Mckinney in zip code 75069. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $866 - $1,187. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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