MAA Stonebridge Ranch
#2,908 #7 #391

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MAA Stonebridge Ranch

6530 Virginia Pkwy, Mckinney, TX 75071
(386 Reviews)
$948 - $3,408/mo

Reviews

(333)

4.2 rating

See Details

386 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2018 - 2020

12/4/2020

Technical incident through poorly set up portal caused a late fee that staff simply said they couldn't do anything about. Quiet complex in a good location. Very disappointed with how they handled my inquiry.

    Manager

    7/28/2021

    MAA Stonebridge Ranch
    Hi, I would like to get some more details about your experience with us. If you'd be willing to provide more feedback, please reach out to us at ResidentCare@maac.com so we can assist you further. We take your time seriously, please allow us 48 business hours to respond. Thank you.
    Review Author Icon

    Resident 840098

    Verified Resident 2018 - 2020

    11/5/2020

    No problem, very nice and queit,clean ground kept clean and neat. Staff and maintenance there when needed. Issues a dressed immediately. Large or small. Pool kept in good shape. As well as work out area.

      Manager

      11/7/2020

      MAA Stonebridge Ranch
      Hi, thank you for taking the time to leave a review for us at Venue at Stonebridge Ranch. We're happy we could meet your expectations!

      Updated Review

      Review Author Icon

      Resident 299057

      Verified Resident 2017 - 2020

      11/2/2020

      Going on 4th year and so far it's been great. I am low maintenance so I don't ask for a lot. The office is always friendly and takes care of what I need when I have maintenance issues it's done right away I enjoy living here it's quiet the neighbors are polite there's no real disturbances that I've encountered thus far.

        Manager

        11/7/2020

        MAA Stonebridge Ranch
        It is always great to hear from our long time residents such as yourself! We are glad we could continue to provide you with an enjoyable living experience!
        Review Author Icon

        Resident 832777

        Verified Resident 2018 - 2020

        10/15/2020

        This community has awesome customer service, they are always so helpful.. They are very prompt in getting your things fixed and are very considerate. I love the little forest that kind of surrounds the back of the apartment. It's awesome in the morning.

          Manager

          10/19/2020

          MAA Stonebridge Ranch
          Hello, it's experiences like yours that really keep us motivated!
          Review Author Icon

          Resident 813418

          Verified Resident 2019 - 2020

          9/8/2020

          The experience here has been great. No issues with anything and the front office gets things done fast when need be. The people here have been nice and not overly loud or dirty. I would recommend living here to anyone

            Manager

            9/10/2020

            MAA Stonebridge Ranch
            Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
            Review Author Icon

            Resident 799697

            Verified Resident 2018 - 2020

            8/4/2020

            I've lived here for two years and absolutely love it. Have one had issues with one neighbor who lived on the floor beneath me. They weren't following the rules for the trash. But besides that I love it here. Everyone is very friendly and staff has always been kind and helpful and I have always felt safe. Which is super important. Also a huge bonus is how quiet the area is and the surround area is so beautiful.

              Manager

              8/4/2020

              MAA Stonebridge Ranch
              Hi, we are very happy to hear we provided you with such a positive living experience! Thanks for taking the time to leave a review.
              Review Author Icon

              Resident 781910

              Verified Resident 2019 - 2020

              7/13/2020

              At the beginning before the new Property Manager came on board. I had several issues, which she corrected. It has improved. Still need to improve on the cleanliness of the building and updating old cabinets and old doors

                Manager

                7/15/2020

                MAA Stonebridge Ranch
                Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
                Review Author Icon

                Resident 785357

                Verified Resident 2020

                6/29/2020

                Everything has been great so far! The front office really takes pride in answering phone calls and emails in a timely manner. They made it easy for us to move from California to Texas. The only negative I can say is we could tell the people who were hired paint have done a sloppy job (Paint on windows, paint splattered on ceiling and fixtures, thumbtacks and nails from previous tenant still in walls etc). With this not being our forever home this falls low on the scale of what we care about. Other than that, everything has been amazing. This is a great community that we would recommend to anyone. The gates are closed for security, everything is clean, it's a very quiet community etc. highly recommended!

                  Manager

                  7/3/2020

                  MAA Stonebridge Ranch
                  Hi, we are very happy to have provided you with such a positive experience! If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome day!
                  Review Author Icon

                  Resident 782058

                  Verified Resident 2019 - 2020

                  6/20/2020

                  The apartment complex is quite nice, if out of the way a bit for my new place of employment. That being said, they had an ownership change during this year, and both parties were open and communicative. My time here is an outlier, as this was the year of Covid-19.

                    Manager

                    6/25/2020

                    MAA Stonebridge Ranch
                    We strive for 100% satisfaction, and it is great to see you had such a positive experience at Venue at Stonebridge Ranch. Thank you so much again for your feedback! We hope you have a great day!
                    Review Author Icon

                    Resident 763548

                    Verified Resident 2019 - 2020

                    3/10/2020

                    Very nice management, and excellent repair men. Any time there is an issue, which is rare, they respond promptly via email and my needs are met with expediency and proficiency. This is a far cry from my previous apartment, and I made the right choice.

                      Manager

                      3/11/2020

                      MAA Stonebridge Ranch
                      We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!
                      Review Author Icon

                      Resident 182781

                      Verified Resident 2016 - 2020

                      3/10/2020

                      Staff is polite and respectful. Grounds are well kept. I would recommend this living complex to family and friends. Clubhouse functions are both friendly and informative, gym room can provide full workout.

                        Manager

                        3/11/2020

                        MAA Stonebridge Ranch
                        Thank you for your kind words and this wonderful review!
                        Review Author Icon

                        Resident 763521

                        Verified Resident 2019 - 2020

                        3/7/2020

                        June will make it a year that i have been living here and in that time span the office staff has been nothing short of amazing to me and my son! They have gone above and beyond learning my face and the apartment that I'm in and they are beyond helpful. Being that this is my first apartment complex , i have zero complaints . It's a nice and quiet community, great school district and the property is so well kept. I'm definitely considering resigning my lease. The maintenance people are amazing as well!

                          Manager

                          3/8/2020

                          MAA Stonebridge Ranch
                          Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
                          Review Author Icon

                          Resident 763507

                          Verified Resident 2019 - 2020

                          3/3/2020

                          I enjoy it. It's been very peaceful and stress free. I don't really have much to complain about or criticize. I don't leave my apartment much so I appreciate that it's a quiet place to live in. Events almost every week too so that's cool

                            Manager

                            3/4/2020

                            MAA Stonebridge Ranch
                            Thank you for taking the time to leave a review!
                            Review Author Icon

                            Resident 763598

                            Verified Resident 2020

                            2/14/2020

                            Very smooth and easy process, the staff is very helpful. The location is great and hidden don't have to hear the craziness of the busy area. Quiet and peaceful and overall just an easy move in, no stress at all,

                              Manager

                              2/15/2020

                              MAA Stonebridge Ranch
                              We always strive to provide top quality service, and are pleased to hear that you enjoyed your experience here!
                              Review Author Icon

                              Resident 473650

                              Verified Resident 2018 - 2020

                              1/28/2020

                              Very nice grounds and clean. Beautiful pool area. Office personnel is pleasant and knowledgeable. Maintenance requests are handled quickly and the guys are nice and helpful. I love my view of the trees.

                                Manager

                                1/29/2020

                                MAA Stonebridge Ranch
                                Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!
                                Review Author Icon

                                anonymous

                                Resident 2018 - 2020

                                1/11/2020

                                I have lived here for two years now. While there has been constant overflow and changing of the front office staff, the two young ladies that have been here for the last 2 years are amazing and answer questions to the fullest extent. I wish upper level management would do the same. Instead, they stable childish Lee written notes to your door, when you're not home, about trash that their own trash valet, which is included in your rent, will not pick up, even though it is supposed to be picked up. Broken down boxes are included in trash pickup however if they are not picked up for four days, it's not a surprise that there is a box of broken down boxes. otherwise, the only other complain I have is at the gate doesn't work. As a matter of fact I'm sitting outside it right now.

                                  Manager

                                  1/13/2020

                                  MAA Stonebridge Ranch
                                  Thank you for sharing your feedback and recognition of our office team's great service. We're glad that your overall experience has been positive and are sorry to hear that you have concerns regarding managerial communications, the trash valet service, and gate maintenance. We will discuss this with our team and appreciate you bringing this to our attention. If there is anything else we can do for you at this time, please don't hesitate to come by the office or give us a call.
                                  Review Author Icon

                                  Resident 235819

                                  Verified Resident 2019 - 2020

                                  1/6/2020

                                  The office staff is incredibly accommodating and helpful! The community is gated and pet friendly. We were blessed with the perfect unit that has a backyard for our pups. We gave the complex a 3 day notice of move in and they more than took care of us. Amazing experience

                                    Manager

                                    1/7/2020

                                    MAA Stonebridge Ranch
                                    Thank you for taking the time to leave a review!
                                    Review Author Icon

                                    Resident 730732

                                    Verified Resident 2019

                                    12/23/2019

                                    It's all good. I am overall satisfied with everything I usually get things resolved when I call office for assistance They usually listen and help with problem that I have. Sometimes it's good that things resolved quickly

                                      Manager

                                      12/28/2019

                                      MAA Stonebridge Ranch
                                      Thank you for your positive review! We are so glad to know our team has been able to promptly resolve any issues and that you are happy with your home. We love to make our residents happy, and your praise motivates us to work even harder!
                                      Review Author Icon

                                      JonesMckinney

                                      Resident 2018 - 2019

                                      11/20/2019

                                      I have been a McKinney homeowner for 30+ years, and had to unfortunately move temporarily into an apartment complex in the McKinney area; I chose quickly and should have read the reviews first. Recently, a main pipe in the Attic flooded my entire building and all 3 floors. The response from this apartment complex Manager named --------------- was atrocious. I actually had to move my family out while they fixed all the damaged walls and ceilings and my furniture and possessions were damaged as well and --------------- offered no help whatsoever; ------ offered no assistance in any way and did not even mention any apology. I would not rent here again and I would caution those in the McKinney area to seek another apartment complex.

                                        Manager

                                        11/25/2019

                                        MAA Stonebridge Ranch
                                        Jones, we're very sorry to hear about your recent experience and negative interaction with a member of our team. Our team is expected to always serve our residents courteously and with professionalism, so we're a bit surprised to hear this. Your happiness is important to us. We want to evaluate your observations internally, but we need some additional information. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on addressing this issue.
                                        Review Author Icon

                                        Resident 716631

                                        Verified Resident 2019

                                        11/11/2019

                                        Front office staff was really helpful! It's my boyfriend and I's first time moving and Sarah and Ashton made the process so easy. They answered all of our questions and were really patient with us. We love our new home!

                                          Manager

                                          11/14/2019

                                          MAA Stonebridge Ranch
                                          Nothing makes us happier than hearing that our residents love their home with us. Thank you for recognizing Sarah and Ashton! Our staff works hard to deliver superior service and value for our residents each day. We are so glad they were able to make your move a pleasant and easy experience. Thank you for taking the time to share your encouraging feedback.
                                          Review Author Icon

                                          Resident 713969

                                          Verified Resident 2017 - 2019

                                          11/4/2019

                                          I am the longest tenant at this property, as I lived in another building (1114) for the prior 13 years (coming up on 16 years total now). When I first moved in, the property was owned by AMLI. I have had some problems over the years, but I am very happy with the maintenance people here at this time.

                                            Manager

                                            11/7/2019

                                            MAA Stonebridge Ranch
                                            Wow! Thank you for being a 15-year resident! Nothing makes us happier than hearing that our long-term residents are happy with their homes. We're elated to know you've been so satisfied for such a long time. Thank you for sharing your encouraging feedback with us today!
                                            Review Author Icon

                                            Resident 475238

                                            Verified Resident 2019

                                            10/2/2019

                                            This is a very nice, quiet community. The people are friendly and the management works well to ensure the living experience is very desirable. I would certainly recommend this apartment complex to others.

                                              Manager

                                              10/7/2019

                                              MAA Stonebridge Ranch
                                              Thank you very much for your kind review and recommendation! We love when our wonderful team is appreciated and when we hear how much our residents enjoy the community!
                                              Review Author Icon

                                              anonymous

                                              Resident 2019

                                              9/10/2019

                                              The fact they call this apartment "luxury" makes me laugh. The gate is ALWAYS broken. There is no parking... prob Bc the gate is broken and it's open to the public to park. Laminate floors, cheap counter tops and cabniets. My kitchen starting falling apart a few weeks into living here. The walls are paper thin so you can hear every move your neighbors make. Even doors opening. Can't wait till my lease is up :)

                                                Manager

                                                9/13/2019

                                                MAA Stonebridge Ranch
                                                Thank you for your candid feedback. It is evident from your review that you are unhappy with several facets of the community. We want your experience here to be great, and we apologize for not meeting your expectations. We are always looking for ways to improve, so we will take a close look at your comments. We want to discuss your feedback with you further, to improve the living experience in our community for current and future residents, and to ensure you're content in our community going forward. Please contact our resident care line at 866-620-1130, so we can gather additional insight and share it with the respective team who can work on addressing each one of your concerns.
                                                Review Author Icon

                                                Resident 684752

                                                Verified Resident 2018 - 2019

                                                10/4/2019

                                                I do love where I live, it would be better to be on the 1st floor, but I wanna have the same rental rate. I think we could have updated appliances, but I am happy for the rental price because it is doable. We go back to school in the spring so the price is great for us

                                                  Manager

                                                  8/27/2019

                                                  MAA Stonebridge Ranch
                                                  We appreciate your five-star review! We strive to provide our residents an exceptional place to call home and your feedback validates our efforts. It is great to know that you love your home and everything about it! Thank you for taking the time to share your complimentary review.
                                                  Review Author Icon

                                                  Resident 675581

                                                  Verified Resident 2019

                                                  8/7/2019

                                                  The staff has been so helpful from my first tour of the place to the application process to move in day. It was my first apartment and I was nervous about missing any paperwork or payments but they made sure to answer all my questions and check back on me every few days to let me know if I was missing a document. On move in day, I walked in, signed one paper and got my keys, it was so simple and I was happy since I had been stressed with packing the previous days. I have not been here too long but so far the staff have been great and my apartment was clean on move in day, appliances work, and parking is fine.

                                                    Manager

                                                    8/12/2019

                                                    MAA Stonebridge Ranch
                                                    Thank you for your excellent review! Our staff works hard to deliver superior service and value for our residents each day. We are so glad they were able to make your application and move experience easy and stress-free. Thank you for making us your home and for taking the time to share your encouraging feedback.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Palmito

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $948 - $2,533

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    The Mesa

                                                    1 Bed, 1 Bath | 635 sq. ft.

                                                    $1,278 - $2,283

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Silver Spur

                                                    2 Beds, 1 Bath | 870 sq. ft.

                                                    $1,743 - $3,233

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.4

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.24%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    13.33 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • ADA Accessible
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Clubhouse
                                                    • Community Room with Wi-Fi
                                                    • Convenient to Shopping
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Acceptance
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pool
                                                    • Rentable Clubhouse
                                                    • Storage Space
                                                    • Valet Trash Service
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover peaceful, luxury living at MAA Stonebridge Ranch in McKinney, TX. The one-, two-, and three-bedroom apartments offer large closets, built-in desks and bookshelves, washer/dryer units, and more. The resort-style pool is a great place to relax, while the state-of-the-art fitness center provides the optimal environment for a good workout. We're also a pet-friendly community, where all breeds and sizes are welcome. MAA Stonebridge Ranch is a 10-minute drive to McKinney Square, and there are plenty of shopping and dining close by.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 386 number of votes by renters, MAA Stonebridge Ranch is currently rated 4.2 out of 5 stars.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 95.2381% of their community reviews in the past year.
                                                    Managers have replied within 13.33 days to their community reviews in the past year.
                                                    MAA
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    July 2024

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                                                    MAA Stonebridge Ranch is a 635 - 1,325 sq. ft. apartment in Mckinney in zip code 75071. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $948 - $3,408. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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