MAA Stonebridge Ranch
#2,727 #7 #364

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MAA Stonebridge Ranch

6530 Virginia Pkwy, Mckinney, TX 75071
(386 Reviews)
$1,253 - $3,413/mo

Reviews

(333)

4.2 rating

See Details

386 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 324670

Verified Resident 2017

3/24/2017

Great experience overall would recommend, great customer service. I am happy saying what I have stated thus far but the survey required two hundred total characters so here go the last fifteen words .. Shorten this requirement

    Manager

    3/25/2017

    MAA Stonebridge Ranch
    Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a resident!
    Review Author Icon

    Resident 315517

    Verified Resident 2016 - 2017

    2/28/2017

    I love it here! The staff is always kind and professional! I love living here and my home is amazing! I would definitely recommend this property to friends and family! Very friendly community to live at.

      Manager

      3/1/2017

      MAA Stonebridge Ranch
      Thank you for the amazing review and recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making The Venue at Stonebridge Ranch your home!
      Review Author Icon

      Resident 314044

      Verified Resident 2016 - 2017

      8/9/2017

      Good apartments. They have done a great job to work with us and have fixed any issue or concern we have had. I haven't had many issues with other neighbors occasionally someone will be really loud at night.

        Manager

        2/24/2017

        MAA Stonebridge Ranch
        Thank you so much for the great review and recommendation! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
        Review Author Icon

        Resident 311434

        Verified Resident 2017

        2/16/2017

        Clean apartment. Very nice and cooperative staff. Was able to move in immediately. This was my first apartment and the front desk staff, Jessica, made my experience pain free and so awesome. I'd recommend the venue!

          Manager

          2/17/2017

          MAA Stonebridge Ranch
          Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making The Venue at Stonebridge Ranch your home!
          Review Author Icon

          Resident 311360

          Verified Resident 2016 - 2017

          2/16/2017

          very quiet, and the staff is great. I messed up on my auto pay one month, and got an eviction notice. I have been a very good tenant, and would have preferred an email asking what was up so I had the chance to fix it before we went strait to an eviction notice on my door, but other then that it has been a good experience

            Manager

            2/17/2017

            MAA Stonebridge Ranch
            Thank you so much for the review! We appreciate your feedback and we are glad that you chose to make The Venue at Stonebridge Ranch your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a loyal resident!
            Review Author Icon

            Resident 309894

            Verified Resident 2016 - 2017

            8/2/2017

            My overall experience at the Venue has been very pleasant. The office personnel are always very friendly and helpful. The complex grounds and units are very well maintained. I would highly recommend the Venue.

              Manager

              8/3/2017

              MAA Stonebridge Ranch
              We really appreciate you taking the time to provide feedback. We are thrilled that you have had a good experience and we hope to continue to serve you. Thank you so much for the kind words about The Venue at Stonebridge Ranch!
              Review Author Icon

              Resident 304206

              Verified Resident 2016 - 2017

              1/24/2017

              The staff is wonderful and the complex is so quiet. Apartments are spacious and you get a lot for your money. Updated kitchen is nice. I can't wait to swim in the pool. I just moved in and I plan to be here awhile!

                Manager

                1/25/2017

                MAA Stonebridge Ranch
                Thank you for the kind words about The Venue at Stonebridge Ranch! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                Review Author Icon

                Resident 303739

                Verified Resident 2015 - 2017

                1/23/2017

                Good location and good management. Appliances need to be updated but repairs have been timely and staff is alway pleasant. If you are familiar with McKinney, this is a great central location. Access to great schools.

                  Manager

                  1/24/2017

                  MAA Stonebridge Ranch
                  Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a loyal resident!
                  Review Author Icon

                  Resident 301311

                  Verified Resident 2016 - 2017

                  11/8/2017

                  Apartment was filthy when I moved in. Management does not consider resident needs or complaints. Complex is left unkept and messy. There are trash bags hanging from trees outside my unit. Appliances have never worked in my unit. Nasty smell in my unit among move in that I was never able to get out Do not recommend

                    Manager

                    1/17/2017

                    MAA Stonebridge Ranch
                    We are very sorry about the situation you've experienced at The Venue at Stonebridge Ranch. Please know that this complaint is extremely alarming to us, and we will be addressing this with the staff immediately. Thank you for making us aware of this situation.
                    Review Author Icon

                    Resident 297257

                    Verified Resident 2016 - 2017

                    1/3/2017

                    The experience was great, Jessica was very sweet and helpful about making sure everything was understood when inquiring about the complex. Jessica was also completely prepared at the move in date and made sure to explain the gate as well as anything else she thought I needed to know!

                      Manager

                      1/4/2017

                      MAA Stonebridge Ranch
                      Thank you for the wonderful review! We are so happy that you decided to make The Venue at Stonebridge Ranch your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                      Review Author Icon

                      Resident 297056

                      Verified Resident 2016 - 2017

                      2/25/2017

                      Great. Friendly staff. Maintains property well. I would recommend community to friends. Grounds are beautiful. Sometimes parking is a challenge. Don't like being automatically forced to use time Warner cable.

                        Manager

                        1/4/2017

                        MAA Stonebridge Ranch
                        Thank you so much for the great recommendation! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
                        Review Author Icon

                        Resident 295881

                        Verified Resident 2016 - 2017

                        3/11/2017

                        It is an older community but the apartments are very very nice! It can be a bit noisy, that may be due to the noisy neighbors though. The property looks well managed. The maintenance has at times been frustrating but in the end eventually things are taken care of. All the staff is warm and welcoming and handle requests promptly!

                          Manager

                          12/29/2016

                          MAA Stonebridge Ranch
                          Thank you for the great review about The Venue at Stonebridge Ranch! We appreciate your feedback. Please stop by or call the leasing office to discuss any concerns or to make suggestions. Thank you for being a resident!
                          Review Author Icon

                          Resident 288006

                          Verified Resident 2016 - 2017

                          12/17/2017

                          The Venue at Stombrige is a very nice place to live...!!! The team workers serve each request quickly... All areas of the neighborhood kept clean and in good conditions... We are grateful with the team workers.!!!??

                            Review Author Icon

                            Resident 287567

                            Verified Resident 2016

                            12/2/2016

                            Move in was extremely simple and stress free. The staff was informative and helpful and the apartment was cleaned properly. It was super easy to set up my internet and electric with the staffs step by step directions.

                              Manager

                              12/2/2016

                              MAA Stonebridge Ranch
                              Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
                              Review Author Icon

                              Marco167

                              Resident 2015 - 2016

                              10/12/2016

                              Moved here about 18 months ago and have loved every minute. It's safe and quiet and in probably the nicest neighborhood in McKinney. We upgraded to a two bedroom apartment earlier this year and our new one even has a beautiful fenced-in garden out back for our dogs to play in! The office staff and our neighbors are also great.

                                Manager

                                11/14/2016

                                MAA Stonebridge Ranch
                                Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make Venue at Stonebridge Ranch your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a loyal resident!
                                Review Author Icon

                                anonymous

                                Resident 2013 - 2016

                                10/11/2016

                                This is not a 5 star complex like the other reviews mislead you to believe. It is actually very sub par. The parking situation is awful. The maintenance staff is lousy. The turnover rate is crazy high, it looks like they recently got new management (probably the person leaving all the positive reviews on here lol). But in the end it will be the same ol' lame service. My cabinets are all peeled off, the counter has duct tape of the bottom holding it together (yeah.. seriously). Do yourself a favor and stay away.

                                  Manager

                                  10/13/2016

                                  MAA Stonebridge Ranch
                                  Thank you for being a loyal resident and for providing us with information regarding these issues. Feedback such as this is extremely helpful for us, as it allows us to address certain issues and continually improve the services we provide to our residents. We apologize for failing to live up to our promise to provide high-quality service. We would love to talk with you further about your concerns in person at the leasing office or by telephone.
                                  Review Author Icon

                                  Resident 261806

                                  Verified Resident 2016

                                  8/15/2016

                                  I've really enjoyed living here. I have my privacy, but if I ever need anything worked on, the staff is prompt and handles things quickly and professionally. Everything that II've reasonably asked, they've made the effort to accommodate.

                                    Manager

                                    8/16/2016

                                    MAA Stonebridge Ranch
                                    Thank you for the kind words about The Venue at Stonebridge Ranch! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                    Review Author Icon

                                    Resident 259881

                                    Verified Resident 2015 - 2016

                                    8/9/2016

                                    By far the best property I have ever lived at! We have always been treated with care and love our apartment! We recommend them to anyone and everyone! Thank you MAA and The Venue for treating us like family! I do wish that they could have some kind of get togethers for the residents so that we could all get to know eachother better!

                                      Manager

                                      8/10/2016

                                      MAA Stonebridge Ranch
                                      Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right and what we could improve upon. Thank you so much for making The Venue at Stonebridge Ranch your home!
                                      Review Author Icon

                                      Resident 256291

                                      Verified Resident 2016

                                      7/25/2016

                                      We are brand new. Everyone has been very helpful and professional. We are having a home built in Mckinney and needed a place to live. We are very happy and Jessica us fabulous. We have a sweet German Shepherd and you guys allowed us in. Thank you

                                        Manager

                                        7/26/2016

                                        MAA Stonebridge Ranch
                                        Thank you for the kind words about The Venue at Stonebridge Ranch! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                        Review Author Icon

                                        Resident 255675

                                        Verified Resident 2016

                                        7/22/2016

                                        My apartment was mostly clean when I moved in but the AC leaked and started flooding the bathroom and there was something stuck in the garbage disposal. Other than that the apartment was spotless overall. The carpet was clean and there were no scuffs on the wall.

                                          Manager

                                          7/23/2016

                                          MAA Stonebridge Ranch
                                          Thank you for taking the time to provide your feedback. We are very sorry you have experienced difficulties with our maintenance team at The Venue at Stonebridge Ranch, as providing quality service is one of our guiding principles. We invite you to the leasing office to discuss your concerns further, or you can call us.
                                          Review Author Icon

                                          Resident 252888

                                          Verified Resident 2015 - 2016

                                          7/13/2016

                                          I was great until my a/c broke and I was given a portable a/c that only cooled the living room to 76 degrees, my family for 4 days had to sleep on the floor just to keep cool, I am very disappointed on how this was handle.i feel the staff was not caring enough I asked if the could get another prtable a/c and they said they ordered one, but what good was that to me? Totally upset at the way this was handled.

                                            Manager

                                            7/14/2016

                                            MAA Stonebridge Ranch
                                            Thank you for being a loyal resident and providing your feedback. We are continually working to improve our customer service skills, and information like this is very helpful. We apologize for not living up to our promise of providing the best service possible, and would love to discuss this concern further in the leasing office.
                                            Review Author Icon

                                            Resident 247141

                                            Verified Resident 2016 - 2018

                                            1/22/2018

                                            Having owned homes in PA, moving to an apartment in TX was an 'unknown' experience for us. We are very pleased with being able to find a place that is a little back from the main road, quiet and comfortable.

                                              Manager

                                              6/21/2016

                                              MAA Stonebridge Ranch
                                              Thank you for the kind words about The Venue at Stonebridge Ranch! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                              Review Author Icon

                                              Resident 246297

                                              Verified Resident 2016

                                              6/17/2016

                                              We haven't lived here long, but we love it! The complex is nestled back in a wooded area rather than on a main thoroughfare. We have a beautiful wooded view from our large back patio. The apartment itself is lovely, very comfortable, and already feels like home. The complex is within walking distance of grocery stores, restaurants, and basically anything you'd need. We love it!

                                                Manager

                                                6/18/2016

                                                MAA Stonebridge Ranch
                                                Thank you for the kind words about The Venue at Stonebridge Ranch! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                                Review Author Icon

                                                anonymous

                                                Resident 2015 - 2016

                                                6/13/2016

                                                I would recommend this apartment complex to anyone who's looking! The apartments are nice, the staff is friendly and we LOVE the pool! I do wish we had parking permits because I hate carrying groceries, my kids, etc all the way from the other side of the parking lot. It's very inconvenient. But that's something that can be fixed! Ps....a big bonus to these apartments because a few of them have there own little yards!

                                                  Manager

                                                  6/14/2016

                                                  MAA Stonebridge Ranch
                                                  Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
                                                  Review Author Icon

                                                  Resident 245196

                                                  Verified Resident 2016

                                                  6/13/2016

                                                  The Venue is a great community. They worked with me to get me into an apartment quickly as my old apartment was a health hazard. Jessica was wonderful to work with and went above and beyond to make sure I was out in a nonsmoking unit. They are great go work with.

                                                    Manager

                                                    6/14/2016

                                                    MAA Stonebridge Ranch
                                                    Thank you for the wonderful review! We are so happy that you decided to make The Venue at Stonebridge Ranch your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Palmito

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $1,338 - $2,488

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    The Mesa

                                                    1 Bed, 1 Bath | 635 sq. ft.

                                                    $1,253 - $2,243

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Silver Spur

                                                    2 Beds, 1 Bath | 870 sq. ft.

                                                    $1,743 - $3,233

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.4

                                                    Grounds

                                                    4.4

                                                    Safety

                                                    4.4

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.3

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    22

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.45%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    12.82 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • ADA Accessible
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Clubhouse
                                                    • Community Room with Wi-Fi
                                                    • Convenient to Shopping
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Acceptance
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pool
                                                    • Rentable Clubhouse
                                                    • Storage Space
                                                    • Valet Trash Service
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover peaceful, luxury living at MAA Stonebridge Ranch in McKinney, TX. The one-, two-, and three-bedroom apartments offer large closets, built-in desks and bookshelves, washer/dryer units, and more. The resort-style pool is a great place to relax, while the state-of-the-art fitness center provides the optimal environment for a good workout. We're also a pet-friendly community, where all breeds and sizes are welcome. MAA Stonebridge Ranch is a 10-minute drive to McKinney Square, and there are plenty of shopping and dining close by.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Communities
                                                    297

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 386 number of votes by renters, MAA Stonebridge Ranch is currently rated 4.2 out of 5 stars.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 95.4545% of their community reviews in the past year.
                                                    Managers have replied within 12.82 days to their community reviews in the past year.
                                                    MAA
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    July 2024

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                                                    MAA Stonebridge Ranch is a 635 - 1,325 sq. ft. apartment in Mckinney in zip code 75071. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,253 - $3,413. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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