MAA Stonebridge Ranch
#2,908 #7 #391

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MAA Stonebridge Ranch

6530 Virginia Pkwy, Mckinney, TX 75071
(386 Reviews)
$948 - $3,408/mo

Reviews

(333)

4.2 rating

See Details

386 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

JBates080808

Resident 2015 - 2016

5/22/2016

We absolutely do NOT recommend this property. Our master bedroom windows have leaked since day 1. It has been 14 months of getting the run around. They send people out to "fix it" and it gets painted over until the next time it rains. I've gotten corporate involved, so we'll see what happens. Our dishwasher was missing a majority of the top rack prongs which hold the dishes in, never replaced. The dishwasher door has always been broken, never repaired or replaced. Now, our water heater has been leaking for 2 days with zero response from maintenance, even though I've called 4 times and it is considered an emergency. I've now gotten corporate involved in that situation as well. The walls and ceilings are so thin you can hear people cough, take showers, walk, and anything else that goes on. This place is way too overpriced and continues to go up. Stay far away!

    Manager

    5/24/2016

    MAA Stonebridge Ranch
    Thank you for being a loyal resident at The Venue at Stonebridge Ranch and alerting us to this maintenance issue. We're sorry our service time did not meet your expectations. If you'd like to discuss this issue further, please don't hesitate to visit us in the leasing office or call us at 866-620-1130.
    Review Author Icon

    Resident 238850

    Verified Resident 2016

    5/18/2016

    So far it is good... Just waiting on a new fridge and a gate opener. We like how central the location is and how close we are to everything. The noise level is low. Staff is friendly. We also like the trash convenience. Have a little bug trouble too.

      Review Author Icon

      Resident 236845

      Verified Resident 2016

      5/11/2016

      Perfection...Fantastic location,terrific office staff,beautiful well-kept grounds.The pool area is very nice and there are lots of trees throughout the community.Love all the extra security features here.This apartment community consists of many families,retirees and professionals.Easily the best apartment communities in the Mc Kinney area!

        Manager

        5/12/2016

        MAA Stonebridge Ranch
        Thank you for the wonderful review! We are so happy that you decided to make The Venue at Stonebridge Ranch your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
        Review Author Icon

        Resident 236817

        Verified Resident 2016

        5/11/2016

        Any lights that go out if they replace lights for you they charge you. You do not get new bulbs upon move in. My apartment has a water leak that is not being fixed. My ice maker doesn't work. It took me getting corporate involved to get my carpets cleaned, no prep for my arrival. The manager and leasing staff are nice but said, personally walked my property and it looked good to them (melted patio light, carpets not vacuumed not cleaned, leaky sink in kitchen, broken mirror, hot water heater tray unfunctional). The property: Great fenced in dog run which other properties don't have.

          Manager

          5/12/2016

          MAA Stonebridge Ranch
          We appreciate you taking the time to provide feedback and appreciate you making The Venue at Stonebridge Ranch your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better.
          Review Author Icon

          Resident 225259

          Verified Resident 2015 - 2019

          3/10/2019

          The Venue has been a great place to live, we have had 3 apartment in the community so far dating back to 2013. The units are becoming dated and in need of a good refurbishing. they last did some updating in 2015 and we were not able to get one of the upgraded apartments at that time. they have since stopped doing any upgrades and the community has declined since then. we look forward to having a new round of upgrades in the community soon so we can get a new unit.

            Manager

            3/21/2016

            MAA Stonebridge Ranch
            We have been serving the housing needs for our residents for years, and we strive to create the best possible living experience for the community. With that said, we would like to apologize for any miscommunication, and we would love to speak with you about this matter in our leasing office whenever you are available.
            Review Author Icon

            Resident 223241

            Verified Resident 2016

            3/10/2016

            I love it so far no complaints at all. The management is very nice and cool. They treat you like you're important to them. I really love my apartment, the pool and let me not forget the workout room with the big t.v screens. Again I love it here...

              Manager

              3/11/2016

              MAA Stonebridge Ranch
              Thank you for the wonderful review! We are so happy that you decided to make The Venue at Stonebridge Ranch your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
              Review Author Icon

              Resident 218068

              Verified Resident 2016

              2/17/2016

              I've been here since 2015 and very much enjoy the new staff. Kirsten is the best!! Maintenence calls are always answered promptly. Lighting around complex needs repair from blogs to street lights that are out. Wild cougars, bobcats need to get under control. It's very scary to walk your dog in early am or evening.

                Manager

                2/18/2016

                MAA Stonebridge Ranch
                We really appreciate you taking the time to provide feedback. We take your concerns seriously. We would love for you to contact us in the office to discuss any outstanding issues. Please let us know what we can do to make your home here at The Venue at Stonebridge Ranch better.
                Review Author Icon

                Resident 216580

                Verified Resident 2015 - 2017

                2/15/2017

                The community has a home feeling to it. It is relaxing at this place. The common areas are nice, and the dog park is great for any size dog to unwind. The staff is always helpful. I am very pleased with this place.

                  Manager

                  2/10/2016

                  MAA Stonebridge Ranch
                  Thank you for the amazing recommendation! We love hearing back from our residents, and feedback like yours helps us to know what we are doing right. Thank you so much for making The Venue at Stonebridge Ranch your home!
                  Review Author Icon

                  Resident 215877

                  Verified Resident 2015 - 2016

                  2/5/2016

                  The apartment and the amenities are great. Looking forward to using the pool when the weather warms up. Staff have been friendly and helpful. The location is terrific - greatly enjoy the ability to walk to a variety of restaurants and shopping.

                    Manager

                    2/6/2016

                    MAA Stonebridge Ranch
                    Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
                    Review Author Icon

                    Resident 214191

                    Verified Resident 2013 - 2016

                    1/29/2016

                    Apartment complex was great when we first moved in over 2 years ago, but over time and change of employees in various positions the quality has declined to the point that I cannot recommend the property until some positive changes are made!!

                      Manager

                      1/31/2016

                      MAA Stonebridge Ranch
                      We are so sorry to hear of your unfortunate experience with the team here at The Venue at Stonebridge Ranch. We strive to provide the highest level of customer service to our residents, and we apologize for the inconsistent service you have received from our team. We would like to invite you to the leasing office to discuss your concerns in more detail. Please call or come in at any time.
                      Review Author Icon

                      Resident 209368

                      Verified Resident 2014 - 2016

                      1/5/2016

                      Great location, reasonable rent, good clean facilities, excellent maintenance crew and front office....best apartments in McKinney TX! Visit the complex and look around the area - everything you need for daily life is walking distance. Great restaurants including the famous Adriatica right across the street, Albertsons, Walgreens, even the local fire station is next door. You will Love It!

                        Manager

                        1/6/2016

                        MAA Stonebridge Ranch
                        Thank you for the wonderful review! We are so happy that you decided to make The Venue at Stonebridge Ranch your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                        Review Author Icon

                        Raider53

                        prospectiveVisited 2016

                        1/2/2016

                        My husband and I came to look at an apartment here and will not be coming back! We waited for over 30 minutes just to look at one, only to have a couple who came after us to be seen before us. When I went to ask how long it would be before we would be seen the lady who was showing apartments completely ignored me and continued to speak to the other couple. Incredibly rude. Another woman with a badge on indicating that she worked there passed by us without even acknowledging our presence. I've never felt so snubbed before in my life.

                          Manager

                          1/4/2016

                          MAA Stonebridge Ranch
                          We are so sorry to hear of your unfortunate experience with the team here at The Venue at Stonebridge Ranch. We strive to provide the highest level of customer service to our residents and future residents, and we apologize for the inconsistent service you received from our team. We would like to invite you to the leasing office so we can help you find your new home. Please come in at any time!
                          Review Author Icon

                          Resident 203032

                          Verified Resident 2009 - 2015

                          12/7/2015

                          Like the property and the area. Staff has changed recently and seem very friendly. Maintenance was called recently and first time problem not solved but second time it was. Very satisfied with the maintenance crew and they were very friendly and helpful.

                            Manager

                            12/8/2015

                            MAA Stonebridge Ranch
                            Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
                            Review Author Icon

                            Resident 202162

                            Verified Resident 2013 - 2015

                            12/2/2015

                            The staff people are nice. Dislike about the gate entrance. I like it when it used to be the remote control better than the badge scan. People ridiculously speeding out of the apartment in the morning a most hit my kids. The apartment need to put up signs alerting people that there are kids in the area that they need to watch out.

                              Manager

                              12/3/2015

                              MAA Stonebridge Ranch
                              We appreciate you taking the time to provide feedback and appreciate you making The Venue at Stonebridge Ranch your home! We are constantly looking for ways to improve, and information like this helps. Please do not ever hesitate to contact us in the office with any difficulties or concerns, or to let us know if there is anything we can do to make your life here better!
                              Review Author Icon

                              Resident 201661

                              Verified Resident 2015

                              11/30/2015

                              Great people, is really unprofessional thou for the management to keep hidden fees that come up just at the very end before renting and they are not published when searching for apartments. In between those in particular valet trash is unnecessary and TV is not up to the expense, you cannot use the guide button and see the programs airing!

                                Manager

                                12/1/2015

                                MAA Stonebridge Ranch
                                We apologize for the inconvenience and confusion our policies may have caused you. The top priority of our team here at The Venue at Stonebridge Ranch is the satisfaction of our residents. Please stop by our leasing office at your greatest convenience or call us if you desire to discuss this in more depth. Thank you for your feedback.
                                Review Author Icon

                                Resident 199675

                                Verified Resident 2015

                                12/7/2015

                                Very friendly staff. Immaculate clubhouse, nice gym. All the tenants are polite and relatively quiet. Some need to pick up after their dog, otherwise, I really like living at The Venue. The local area has everything you need and more. Peace

                                  Manager

                                  11/21/2015

                                  MAA Stonebridge Ranch
                                  Thank you for the fabulous review! We are so happy that you decided to make The Venue at Stonebridge Ranch your home! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us as pleasant as possible.
                                  Review Author Icon

                                  Resident 198937

                                  Verified Resident 2007 - 2015

                                  11/16/2015

                                  This apartment management does not know their longest residents. It is ever-changing management which prohibits a sense of being known within the community. The work orders are taken care of, but with little care to detail- meaning- you may have to issue the same work order more than once. Also, some things are taken away (like a gate clicker), only to be offered again only by renting. They also issued a pet rent, even though the pet had been in the apartment for 5 years prior to the new policy. No grandfathering in for faithful residents. Rent has gone up every year.

                                    Manager

                                    11/17/2015

                                    MAA Stonebridge Ranch
                                    We appreciate you taking the time to provide feedback and appreciate you making The Venue at Stonebridge Ranch your home! We really value your opinion. Please do not ever hesitate to contact us in the leasing office to let us know what we can do to make your experience here even better.
                                    Review Author Icon

                                    Resident 198315

                                    Verified Resident 2015 - 2017

                                    2/28/2017

                                    I don't think management is in touch with residents concerns. Soil and mulch is cinstantly running off and leaving muddy landcrape area, pour landscape planning and maintenance. Entire areas are removed and not replanted. Community has potential if it were maintained properly.

                                      Manager

                                      11/14/2015

                                      MAA Stonebridge Ranch
                                      We appreciate you taking the time to provide feedback and appreciate you making The Venue at Stonebridge Ranch your home! We are constantly looking for ways to improve, and information like this helps. Please do not ever hesitate to contact us in the office with any difficulties or concerns, or to let us know if there is anything we can do to make your life here better!
                                      Review Author Icon

                                      Resident 197624

                                      Verified Resident 2018 - 2019

                                      2/13/2019

                                      The staff is truely wonderful. I like that there is a courtesy officer provided for overnight problems. The apartments are dog-breed friendly which most places don't allow. The only problem I have had with these apartments are my surrounding neighbors, but the staff was great at working those situations out.

                                        Manager

                                        11/12/2015

                                        MAA Stonebridge Ranch
                                        We pride ourselves on providing our residents with a comfortable home and pleasant living environment, and are sorry to hear of your situation. We would love to address the noise issue and hope you can accept our honest apologies. We truly appreciate your feedback, and invite you to the leasing office to discuss this matter in more depth.
                                        Review Author Icon

                                        Resident 193048

                                        Verified Resident 2011 - 2015

                                        10/23/2015

                                        I have lived here for 4 years and enjoy the convenience to shopping, highway access, and restaurant choices. It meets all the needs for apartment living, including ample parking, green areas, and a location that is ideal for areas we travel.

                                          Manager

                                          10/24/2015

                                          MAA Stonebridge Ranch
                                          Thank you so much for the great review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
                                          Review Author Icon

                                          Resident 190173

                                          Verified Resident 2015

                                          10/12/2015

                                          Good apartment for the price. Nice quiet community with convenient access to everywhere I need to go. Office staff is very nice, but maintenance doesn't always do a great job. I would definitely recommend this apartment complex to a friend or family member

                                            Manager

                                            10/13/2015

                                            MAA Stonebridge Ranch
                                            Thank you so much for the review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home. Please stop by or call the leasing office anytime to discuss any concerns or to make suggestions. Thank you for being a loyal resident!
                                            Review Author Icon

                                            Resident 187916

                                            Verified Resident 2014 - 2015

                                            10/2/2015

                                            Awesome community just sucks rent went up and have to now pay for cable with no choice. I moved units to stay because it was a great safe place but moving in the conditions were horrible. Broken closest mirror broken cabinets and smells like smoke.

                                              Manager

                                              10/2/2015

                                              MAA Stonebridge Ranch
                                              We apologize any difficulties you have experienced since living at The Venue at Stonebridge Ranch. Please visit us in the leasing office or call us to discuss your concerns as soon as possible. We apologize for the inconvenience and look forward to your continued loyalty with us at The Venue at Stonebridge Ranch.
                                              Review Author Icon

                                              Resident 186332

                                              Verified Resident 2015

                                              9/24/2015

                                              I've enjoyed my stay thus far.Friendly staff and neighbors. I like the setup the convenience to shopping and food. It's convenient for the kids to get to school and the community events are close by. I like that highway 75 or 121 are accessible via Virginia Pkwy.

                                                Manager

                                                9/25/2015

                                                MAA Stonebridge Ranch
                                                Thank you for the kind words about The Venue at Stonebridge Ranch! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.
                                                Review Author Icon

                                                Resident 180302

                                                Verified Resident 2014 - 2015

                                                9/2/2015

                                                Before getting the unit I initially requested, the office staff helped me as promtly as they could to get me into the unit I initially wanted. Due to the fact it was given to someone else even though I had put down a deposit. But needless to say the problem did get resolved.

                                                  Manager

                                                  9/3/2015

                                                  MAA Stonebridge Ranch
                                                  Thank you so much for the review! We appreciate your feedback and we are thrilled that you chose to make The Venue at Stonebridge Ranch your home.
                                                  Review Author Icon

                                                  Resident 179620

                                                  Verified Resident 2015 - 2017

                                                  6/28/2017

                                                  This is a great, centrally located, gated, quiet community. It is very rare to hear any of our neighbors inside or out. There are a lot of older people who live here so it stays quiet and safe. Maintenance is pretty good about getting to requests quickly and they are friendly. There aren't a lot of frilly amenities but that doesn't bother me any. Good workout gym, nice pool with brand new grill and cabana and a decent sized dog park.

                                                    Manager

                                                    9/1/2015

                                                    MAA Stonebridge Ranch
                                                    Thank you for the kind words about The Venue at Stonebridge Ranch! We are so happy that you decided to join us here! Thank you again for the positive feedback, and please let us know if there is anything we can do to make your stay with us even better.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    The Palmito

                                                    1 Bed, 1 Bath | 738 sq. ft.

                                                    $948 - $2,533

                                                    4 Available Units

                                                    See Floor Plan Details

                                                    The Mesa

                                                    1 Bed, 1 Bath | 635 sq. ft.

                                                    $1,278 - $2,283

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    The Silver Spur

                                                    2 Beds, 1 Bath | 870 sq. ft.

                                                    $1,743 - $3,233

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    4.3

                                                    Grounds

                                                    4.3

                                                    Safety

                                                    4.3

                                                    Office Staff

                                                    4.4

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.4

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    21

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    95.24%

                                                    Manager’s Review Reply Time

                                                    B

                                                    Average time to respond to reviews

                                                    13.33 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
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                                                    • Dogs Allowed
                                                      Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.. Pet Limit: 2. Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                      Less Info
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                                                    Other
                                                    • 24-Hour Emergency Maintenance
                                                    • 24-Hour Fitness Center
                                                    • ADA Accessible
                                                    • BBQ and Picnic Areas
                                                    • Business Center with Wi-Fi
                                                    • Clubhouse
                                                    • Community Room with Wi-Fi
                                                    • Convenient to Shopping
                                                    • Dog Park
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Gated Community
                                                    • Grilling Area
                                                    • Monthly Resident Events
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Acceptance
                                                    • Pest Control Service
                                                    • Pet Friendly Community with No Breed Restrictions
                                                    • Pet Park
                                                    • Pool
                                                    • Rentable Clubhouse
                                                    • Storage Space
                                                    • Valet Trash Service
                                                    • Wi-Fi Access
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or agent-guided. Discover peaceful, luxury living at MAA Stonebridge Ranch in McKinney, TX. The one-, two-, and three-bedroom apartments offer large closets, built-in desks and bookshelves, washer/dryer units, and more. The resort-style pool is a great place to relax, while the state-of-the-art fitness center provides the optimal environment for a good workout. We're also a pet-friendly community, where all breeds and sizes are welcome. MAA Stonebridge Ranch is a 10-minute drive to McKinney Square, and there are plenty of shopping and dining close by.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    MAA

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 386 number of votes by renters, MAA Stonebridge Ranch is currently rated 4.2 out of 5 stars.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                    MAA Stonebridge Ranch is rated 4.3/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    MAA Stonebridge Ranch is rated 4.4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 95.2381% of their community reviews in the past year.
                                                    Managers have replied within 13.33 days to their community reviews in the past year.
                                                    MAA
                                                    Cats Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    Dogs Allowed
                                                    Restrictions: Pet Types Allowed: Dogs, Cats, Fish, Caged Birds.
                                                    Pet Limit: 2
                                                    Comments: Pet Fees and Deposits Vary by Property. Please contact the appropriate leasing office with any questions. Assistance animals are always welcome without deposit or fee.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    July 2024

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                                                    MAA Stonebridge Ranch is a 635 - 1,325 sq. ft. apartment in Mckinney in zip code 75071. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $948 - $3,408. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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