Review History for Verified Resident 1226058

MAA Stonebridge Ranch


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Resident 1226058

Verified Resident 2022 - 2024

2/12/2024

I have had problems with this apartment since I moved in.From poor insulation problems, plumbing,rats in my storage that damaged all my stuff & dogs constantly barking from wee hours of the morning all day. My electric bills is high in the winter due to poor insulation around windows and the external doors in the master bath which makes it hard to warm up in below freezing temperatures. They tried to make it seem like nothing was coming through the window and yesterday when it rain, rain came through the window seals. They charge for for half services like valet trash then accuse you of having trash that's not yours then charge you. Yet they want offer to help with my high electric bill they caused last year and this year! I want be renewing my lease I tried but this is ridiculous. This place is not worth the money. Under my sink the wood is bad due to constant leaks?.its ridiculous
Manager

2/13/2024

MAA Stonebridge Ranch
Hello, we are disappointed to hear that you did not have a more positive experience with us at MAA Stonebridge Ranch. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.

Review 3 out of 333

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July 2024

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