Review History for Verified Resident 800237

McKinney Square


Updated Review

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Resident 800237

Verified Resident 2017 - 2023

11/26/2023

When I first moved in it was nice. The new property company isn’t very good. They are real cheap with maintenance issues. The staff isn’t very helpful. They charge more for rent but give less service. The neighborhood is bad now. It’s just kind of gross in general. Way overpriced.
    Manager

    11/27/2023

    McKinney Square
    Your review is highly disappointing for our team to read. We understand how frustrating this must have been and we apologize. Please know that it isn't our intention for residents to go through any inconvenience and we appreciate your patience. Given this experience, please feel free to contact us at McKinney@BerkshireResi.com when you have a chance. Thank you and we look forward to connecting with you.
    2 Previous Reviews

    Previous Review

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    Resident 800237

    Verified Resident 2020 - 2021

    6/7/2021

    This place is a dump. There is garbage everywhere. The dumpster is nasty and full. They dont have a maintenance person. The office doesnt answer the phone. Overpriced. There are brand new places that are cheaper.
      Manager

      6/8/2021

      McKinney Square
      We appreciate you taking the time to share your review with us. We apologize for any inconvenient maintenance matters you've encountered. Our priority is to make sure that our community is well-maintained, clean, and tidy for residents. We'd love to talk to you about solutions that will help us meet these standards for you. Please contact our Property Manager, Christopher, at CGerstenberger@berkshireresi.com so that we can have a conversation about any and all concerns that you have. We want to get you back to enjoying your time at our community, and we look forward to speaking with you.

      Previous Review

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      Resident 800237

      Verified Resident 2017 - 2020

      8/5/2020

      Overall my experience with the new management company has been good. I have lived here over 3 years and I like my apartment a lot. My experience with the maintenance team has been great. Im pretty happy here.
        Manager

        8/6/2020

        McKinney Square
        We appreciate your response. I know the transition to the new ownership has not been the easiest. We are collectively working together to ensure McKinney Square is a great please for residents to call their home.

        Review 11 out of 334

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        McKinney Square

        July 2024

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