Ranch at Hudson Xing
#12,494 #29 #2,121

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Ranch at Hudson Xing

3250 Hudson Crossing, Mckinney, TX 75070
(155 Reviews)

Reviews

(154)

3.4 rating

See Details

155 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Shani.nir56

Resident 2023 - 2024

4/10/2024

6 leaks in 10 months!!

This apartment was, by far, the worst I ever experienced! We’re had 6 leaks in a total of less than 10 months! We walked into the apartment the fully wet carpets and no closets racks! Ashley, the lady in the office lied to us and said she had the carpet cleaned but the pipe underneath the sink in the bathroom was fully disconnected!! Then the ceiling in the main bathroom started leaking heavily and persisted for 2 weeks while they did nothing! All they did was wait till it dried and patched it up! It was still wet!! Black mold started to form and they just painted over it! Then during the winter the pipe bursted and flooded our whole apartment! Then there was a leak in the other bathroom and now the ceiling in the main bathroom is leaking again because IT WAS NEVER FIXED!! On top of all that, their water meter was broken and charged me over $300 of water that I didn’t even use and they refuse to give me any compensation!! Stay away!!! They’re cheap for a reason!

Manager

4/13/2024

Ranch at Hudson Xing
Thank you for sharing your concerns. Our maintenance team is known for providing prompt, efficient service, and they work hard to ensure that our residents enjoy a comfortable home. We understand that you are unhappy with our current efforts to resolve the situation. According to our records, all of your maintenance orders have been completed. If you need additional assistance, we invite you to email us directly at corporatecontact@alapts.com if you would like to discuss this further.
Review Author Icon

anonymous

prospectiveVisited 2021

8/8/2021

Okay people. Listen VERY carefully. I went for a tour. Looked like great place, so I applied, was accepted, signed a lease, paid obligatory deposits and fees. A couple of weeks later, (3 weeks before move in) I got a call stating that the person who lives in the apartment I rented and payed for decided to stay so my legally binding lease was not relevant on any level. They claimed (but did not prove to me) that the resident signed their new lease before I signed mine, making mine void. They said it was 'a glitch in their system'. When I went in to the office to talk to them about it and remind them that I had a legal contract and that cash had changed hands, the assistant manager informed me that, ' we can talk about this all day and you still won't get the apartment, because we will never rent it to you'. They said they would put in another apartment on the 3rd floor at the back of the complex. I can't walk up and down 3 flights of stairs daily because of back issues. ( I told them this when I initially applied) I… See More>
    Manager

    8/14/2021

    Ranch at Hudson Xing
    Thank you for bringing your concerns to our attention. We strive for a clear and seamless leasing process, so we truly apologize if you had any experience to the contrary. We would be happy to discuss this matter with you further, so please connect with us at corporatecontact@alapts.com at your earliest convenience.
    Review Author Icon

    anonymous

    prospectiveVisited 2020

    9/8/2020

    We were prospective tenants, approved and all of that but this community does not respond to emails, they do not communicate at all and when you do go to the community to attempt communication, you are treated as if you are some intruder. Truly have never experienced anything like this ever.

      Manager

      9/11/2020

      Ranch at Hudson Xing
      Thank you for taking the time to write us a review. We sincerely apologize if your experience with our community was less than desirable. Our team is expected to provide clear communication and exceptional customer service to everyone who enters through our doors, so we regret to hear your experience fell short of this. We invite you to please revisit our community at your convenience. If you choose to return, we will change your experience into a positive one!
      Review Author Icon

      anonymous

      Resident 2018 - 2020

      2/25/2020

      What a wonderful place to live at! I absolutely love it here! Everyone is so nice and helpful, the staff is so friendly and patient with the residents. I would recommend this property to anyone looking for a nice place to call home.

        Manager

        2/28/2020

        Ranch at Hudson Xing
        We sincerely appreciate your favorable review and recommendation! It is awesome to know that our friendly, capable team is exceeding your expectations. Please let us know if there is anything we can do to make your experience in our community event better!
        Review Author Icon

        sam_52@sbcglobal.net

        Resident 2020

        2/25/2020

        I love the Hudson Xing Apartments. I've been extremely satisfied with my stay in this community. As a single woman its very important for me to feel safe. The neighborhood is quiet and the neighbors are friendly... I would recommend these apartments to anyone searching for a place to call home... They are johnny-on-the-spot when it comes to taking care of any/all issues. I'm a satisfied customer! S. Mac

          Manager

          2/28/2020

          Ranch at Hudson Xing
          We're proud of our prompt service and outstanding community, and we're delighted by your recommendation! Thank you for highlighting our friendly, peaceful atmosphere.
          Review Author Icon

          anonymous

          Resident 2018 - 2020

          2/25/2020

          I love the community because, I can actually see where the Leasing Office Staff is putting forth every effort to improve our community AND our personal units. I had a problem with wasp in my unit. I had complained repeatedly to previous management company but no avail. I emailed the Community Manager Destiny and she handled all of my concerns and in a timely manner. It took her along with her maintenance staff to correct what had been a ongoing problem. Kudos to Hudson Xing and the new management company!!! Super Happy & Satisfied!!

            Manager

            2/28/2020

            Ranch at Hudson Xing
            Thank you for sharing your affection for our community and your appreciation for our team. It's truly our pleasure to be of service to our residents, and we're happy that you're pleased with our response to your wasp issue. Destiny and the rest of our team will be thrilled by your praise.
            Review Author Icon

            Patisawesome

            Resident 2020

            2/13/2020

            Great improvement with new management, all apartments are being upgraided, Seven of my friends live here based on my recommendations. Staff is veer friendly helpful and doing social function for lots of events

              Manager

              2/17/2020

              Ranch at Hudson Xing
              Thank you for the positive feedback for the improvements in our community! We sincerely appreciate resident referrals, as these are the best compliments we can receive. Our team will continue to provide the events, upgrades, and friendly service you enjoy!
              Review Author Icon

              anonymous

              Resident 2020

              2/12/2020

              I enjoy it here the staff is awesome I really like the new feature here and the property manager has good taste in music (FFDP), but I look forward to another year in McKinney and Jowita is really sweet.

                Manager

                2/15/2020

                Ranch at Hudson Xing
                Thank you for expressing your satisfaction and appreciation for our community! Jowita and our team members enjoy providing top-notch service to our residents. We are glad to hear you are renewing!

                Updated Review

                Review Author Icon

                Jennifer_M513

                Resident 2018

                12/27/2018

                I love the front office staff, everyone is always kind and helpful. It is in a great neighborhood and it's close to many things even though the area is still growing. It's very family oriented and pretty quiet. Definitely happy we moved here, going on 2 years.

                  Manager

                  1/3/2019

                  Ranch at Hudson Xing
                  Hi Jennifer, we love our tried and true residents! Thanks for sharing your experience with our team. They will be elated to receive this feedback! We're glad you're here. Thanks for the review.
                  Review Author Icon

                  Resident 457654

                  Verified Resident 2010 - 2018

                  2/26/2018

                  I have always felt safe here and staff is dependable. Maintenance is ongoing and any problems are addressed promptly. Traffic is sometimes a problem even though speed limits are posted some people ignore it.

                    Manager

                    2/28/2018

                    Ranch at Hudson Xing
                    What a great review - thanks! Our team is over the moon to see your review for their fantastic service. Thanks for bringing the traffic situation to our attention. We will chat with our team to see what we can do to better enforce the speed limit. Have a great day!
                    Review Author Icon

                    Resident 455312

                    Verified Resident 2018

                    2/19/2018

                    Excellent staff- fast responses with questions- go above and,beyond for your satisfaction- I have lived here before and since we had to come,back to an apartment I would not live anywhere else- awesome walking trail and restaurants near by

                      Manager

                      2/22/2018

                      Ranch at Hudson Xing
                      Welcome back! Thank you for trusting us again as your home and for recognizing our team and their efforts to go above and beyond our residents' needs. We think our location is great, too! : )
                      Review Author Icon

                      Resident 444110

                      Verified Resident 2017 - 2018

                      1/22/2018

                      Excellency at all levels. Our family relocation has been a pleasure. Our department is superb. The staff are the most gentle persons. As a summary Villas of El Dorado has been the best decision ever made. Thanks to all of them.

                        Manager

                        2/6/2018

                        Ranch at Hudson Xing
                        Wow - what a great review, thanks! It's pleasing to hear that choosing us as your home has been the "best" decision ever made. We appreciate you.
                        Review Author Icon

                        nmontoya

                        Resident 2017 - 2018

                        1/10/2018

                        Amazing apartment complex, very fast in processing my application and move in process. Great tours! Amazing and understanding staff, everyone is very helpful! Love the community, especially the walking trail. Love the fact that it is a gated community!

                          Manager

                          1/15/2018

                          Ranch at Hudson Xing
                          Thanks for your excellent review! We love it when our residents love everything about living here. We appreciate you.
                          Review Author Icon

                          Resident 434819

                          Verified Resident 2017

                          12/26/2017

                          Great comrades from residents and Fast help from staff and workers on campus makes Villas of Eldorado a good home and safe place to live Close to shopping groceries Child care and car maintenance. It is easier than Many other apartments I have lived in. I am proud to live here and tell all my acquaintances that I truly mean all this.Any police activity or robberies are also prevented by the neighbors helping one another. I got hugs and kisses from lots of people here just because we are a community looking outfit each other.

                            Manager

                            12/31/2017

                            Ranch at Hudson Xing
                            We love to see reviews like this! Thanks for your recommendation and for your pat on the back for our team.
                            Review Author Icon

                            Resident 427955

                            Verified Resident 2017

                            12/6/2017

                            Office staff were very helpful and friendly. Complex is clean and neat. All my concerns have been addressed quickly. Neighbors are friendly and helpful. Complex is quiet except for the opening and closing of the gate.

                              Manager

                              12/13/2017

                              Ranch at Hudson Xing
                              Thanks for your five-star review! We appreciate your kudos for our friendly team and well-kept community. You're the best!
                              Review Author Icon

                              Resident 419127

                              Verified Resident 2017

                              11/13/2017

                              I was in need of an apartment pretty fast and one was made available to me by the staff. I didn't have to pay an application fee and was moved in 11 days after inquiry. They also made we're able to take care of my service needs within a week from moving in. I'm very pleased.

                                Manager

                                11/17/2017

                                Ranch at Hudson Xing
                                Dear Resident, thank you for your positive comments about Villas of El Dorado Apartments. It is good to learn that our staff was able to help you find a home quickly and provide you efficient service during your move-in. Thank you, again, for your complimentary feedback.
                                Review Author Icon

                                Resident 407805

                                Verified Resident 2017

                                10/16/2017

                                Very nice, friendly staff. Always eager to fix any issues, service needed. I would greatly refer anyone to live here. I love it and i'ts a quite place. The neighborhood is friendly as well, everyone I have spoken with likes living here too.

                                  Manager

                                  10/18/2017

                                  Ranch at Hudson Xing
                                  Dear Resident, Thank you so much for your five-star review about Villas of El Dorado Apartments. We are delighted to know that you "love" our community. Our staff works diligently to meet residents needs. Thank you for acknowledging their efforts. We are happy to have you and we hope to continue to serve you efficiently. We greatly appreciate your recommendation!
                                  Review Author Icon

                                  Resident 401729

                                  Verified Resident 2017

                                  9/29/2017

                                  Initially moving in they were helpful and accommodating and the process was made simple. Since the initial move in, I have had a few issues with the actual apartment including mold damage that was not assessed in time, faulty faucets, fridge light being out, and not being provided a trash can. A small pet-peeve in addition to all of this is the fact you cant put money on your laundry after 6pm when the office closes. Often, my schedule does not allow me to be home before 6 to have access to the machine. The pool leaked for quite some time, the gates a temperamental and slow, and the outer doors to the complex often don't need the key combination to have access.

                                    Manager

                                    9/29/2017

                                    Ranch at Hudson Xing
                                    Thank you for your feedback. I am sorry to hear that you have experience some frustrations with our community. That is not the norm for us. I would love the opportunity to meet with you so that I can address your concerns accordingly. Thank you,
                                    Review Author Icon

                                    Resident 400157

                                    Verified Resident 2015 - 2017

                                    9/25/2017

                                    Megan and Melissa always take care of any issue I have. Jaime with maintenance is wonderful. He takes care of anything I need. My Mother also has an apartment here and Jaime is always looking after anything she needs as well. Quite place to live.

                                      Manager

                                      9/26/2017

                                      Ranch at Hudson Xing
                                      Thank you for taking the time to provide us with your review. We are very happy to hear that our office team and maintenance team meet your expectations. We have enjoyed having you and your mom as residents and look forward to many, many more years to come.
                                      Review Author Icon

                                      Resident 390597

                                      Verified Resident 2017

                                      8/31/2017

                                      Upon moving in, the apartment was not thoroughly cleaned. Cat hair and cat food was found in the kitchen and cabinets of the apartment. The bathrooms had mildew, soap scum and body fluids on toilet. If you feel like cleaning up after the previous tenant, move here. The cleaning crew will be happy to leave you some mess to clean up after once they "finish."

                                        Manager

                                        9/25/2017

                                        Ranch at Hudson Xing
                                        Thank you for providing us with your feedback. I am so sorry to hear that you did not have a good move in experience. Please know this is not the norm for us or our cleaning team. I wish I was made aware of this sooner so I could have had the opportunity to have it taken care of for you. Please do not hesitate to reach out to me directly if you are ever dissatisfied. Melissa, Community Director
                                        Review Author Icon

                                        Resident 378141

                                        Verified Resident 2017

                                        8/2/2017

                                        My family and I love here in McKinney Texas nice clean community and we feel very safe and secure living here it has been truly a blessing thanks you all for approving our application can't wait for my family to visit

                                          Manager

                                          8/2/2017

                                          Ranch at Hudson Xing
                                          We are super excited to hear you are loving living at our community. Please stop by the leasing office and say hi so we can thank you for your awesome review!
                                          Review Author Icon

                                          Resident 376452

                                          Verified Resident 2017

                                          7/29/2017

                                          Office and maintenance staff very professional and courteous. I toured a regular and updated unit and I definitely recommend an updated unit. Would have preferred a modern side by side door refrigerator instead of a freezer top one where I have to always be bending down to get to the main refrigerator area. Valet trash is mandatory and an extra $30 even though I don't have a need for it. Covered parking is an additional $20 a month. Location is within walking distance to an elementary and middle school and library along a trail that is located next to property. Location is also close to eateries such as Sonic, Braums, a pizza place, and a donut shop.

                                            Manager

                                            7/31/2017

                                            Ranch at Hudson Xing
                                            We are excited to hear you enjoy our community! Thank you for taking the time to provide us with some positive feedback!
                                            Review Author Icon

                                            Resident 372532

                                            Verified Resident 2015 - 2018

                                            2/20/2018

                                            I love living here. The office staff has always worked well with responding to me. It is a pet-friendly complex, though that means a lot of poo on the grounds that owners don't bother picking up. They have made advances in making the complex more appealing, though I wish they would lay more grass in the bare areas that can become extremely muddy when wet.

                                              Manager

                                              7/20/2017

                                              Ranch at Hudson Xing
                                              We love Megan and our maintenance team and are so excited to hear you do too! Thank you for signing your third lease with us that shows that you truly enjoy living here at The Villas of Eldorado.
                                              Review Author Icon

                                              Resident 367932

                                              Verified Resident 2015 - 2017

                                              12/11/2017

                                              The management and services has improved drastically. Every time I contact the office with a request, the service is excellent and they strive to deliver the best. I have had a very good experience recently.

                                                Manager

                                                9/25/2017

                                                Ranch at Hudson Xing
                                                We love having Megan on our team and are glad to hear you do as well.
                                                Review Author Icon

                                                Resident 364025

                                                Verified Resident 2015 - 2017

                                                6/30/2017

                                                I really liked the complex when I moved in. However it was sold about a year into my lease. I was hoping to see a lot of improvements but that is not the case. The office got a nice remodel but units like mine are outdated and will not see onprovements I am sure while here. There seems to be a continuing problem with trash overload at the bin which is unsightly. This has never been corrected. As far as service to my unit I have always had issues fixed in a very timely manner and appreciate that. When renewal comes to end I will look at more modern properties that provide more amenities and move out

                                                  Manager

                                                  7/3/2017

                                                  Ranch at Hudson Xing
                                                  Hello, thank you kindly for taking the time to provide us with your feedback. I would like to take this opportunity to let you know all the improvements we have made with the new ownership. Remodeled interior apartment homes, renovated and update leasing office, new computers in our business center, tree trimming, landscape improvements and some painting throughout the community. For the month of July we are refreshing the playground area with some kiddie mulch as well as replacing all pool furniture. Please stop by the leasing office to view our new renovated apartment homes. Thank you,

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  C-
                                                  C-

                                                  Renter Ratings

                                                  D-

                                                  Review Ratings

                                                  Noise

                                                  1.0

                                                  Grounds

                                                  1.0

                                                  Safety

                                                  1.0

                                                  Office Staff

                                                  1.0

                                                  Maintenance

                                                  1.0

                                                  Neighborhood

                                                  1.0

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  D

                                                  Number of reviews in the past 365 days

                                                  1

                                                  Manager’s Review Engagement

                                                  A+

                                                  Percentage of reviews responded to

                                                  100.00%

                                                  Manager’s Review Reply Time

                                                  A-

                                                  Average time to respond to reviews

                                                  3 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  • Washer/Dryer Connections
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $300. Rent: $40. Pet Limit: 2. Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet and monthly pet rent of $20 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
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                                                  • Dogs Allowed
                                                    Fee: $300. Rent: $40. Pet Limit: 2. Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet and monthly pet rent of $20 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
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                                                  Other
                                                  • 24-Hour Online Resident Services
                                                  • American Landmark 360 Resident Program
                                                  • Balcony or Patio
                                                  • Bark Park
                                                  • Built-in Bookcases and Desks
                                                  • Business Center
                                                  • Fitness Center
                                                  • Garden Tubs
                                                  • Hardwood Flooring
                                                  • High Ceilings
                                                  • Microwaves in Select Homes
                                                  • Playground
                                                  • Pool
                                                  • Spa
                                                  • Walk In Closets
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                                                  Leasing

                                                  Positioned alongside Gabe Nesbitt Community Park, the Ranch at Hudson Xing s unique and spacious apartment homes are set in tranquil, parkside surroundings. We offer one, two, and three-bedroom apartments for rent in McKinney, Texas. Established under the vast and blue Texas skies, your new home boasts a range of in-home highlights. The nine-foot-high ceilings offset with delicate crown molding are an elegant finishing touch to your decor and sense of style. Enjoy a cool and refreshing home environment with the help of central air conditioning and ceiling fans. In your downtime, play a game of fetch with your dog at the onsite dog park or go for a swim in the sparkling outdoor swimming pool. Experience a new way of living at the Ranch at Hudson Xing.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Friday: 09:00 AM - 05:30 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  American Landmark

                                                  B
                                                  B
                                                  Communities
                                                  104

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 155 number of votes by renters, Ranch at Hudson Xing is currently rated 3.4 out of 5 stars.
                                                  Ranch at Hudson Xing is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Ranch at Hudson Xing is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Ranch at Hudson Xing is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Ranch at Hudson Xing is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Ranch at Hudson Xing is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  Ranch at Hudson Xing is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 3 days to their community reviews in the past year.
                                                  American Landmark
                                                  Cats Allowed
                                                  Fee: $300
                                                  Rent: $40
                                                  Pet Limit: 2
                                                  Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet and monthly pet rent of $20 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
                                                  Dogs Allowed
                                                  Fee: $300
                                                  Rent: $40
                                                  Pet Limit: 2
                                                  Comments: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet and monthly pet rent of $20 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.

                                                  Contact Property

                                                  Ranch at Hudson Xing

                                                  July 2024

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                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Ranch at Hudson Xing is an apartment in Mckinney in zip code 75070. This community has a 0 Bed, 0 Bath Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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