Review History for anonymous

Saxon Woods


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anonymous

Resident 2019 - 2020

6/24/2020

We moved into this property when Cortland still owned it in 2019, and it was incredible at first. After the Conner group bought it, I would not recommend this community to anyone. The Conner Group is a money hungry organization with no good customer service to back it up. Immediately after the takeover we were told we had to pay our rent on an app that now charged us a fee, maintenance requests began to take over a month to be addressed- even after repeated calls. The grounds are now full of dog poop, they painted half of the complex several months ago (way before Covid) a god awful color scheme- and then just completely abandoned the project with many places half painted with random colored paint smears everywhere. We are now being up charged for trash an extra $45, in addition to the $25 valet trash we already paid, but management decreased our trash pickup days from 5 days a week down to three. The office staff are rude and deceitful when it comes to questions about money- they even asked us 5 months early to renew our lease, giving us 2 days to decide or else our rent would increase by $200/month during the next renewal instead of a reasonable $80/month. This wonderful community has gone downhill so fast, Uhaul trucks are seen moving out everyday of residents who have lived here for years. The Conner Group has got to go.

    Review 24 out of 260

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    Saxon Woods

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