Soho Parkway Apartments
#7,978 #22 #1,309

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Soho Parkway Apartments

6653 McKinney Ranch Parkway , McKinney, TX 75070
(167 Reviews)
$900 - $2,500/mo

Reviews

(156)

3 rating

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167 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1181102

Verified Resident 2023

9/16/2023

Good experience, maintenance response time is pretty good. Only been here a couple months and haven’t had major issues besides the air condition going out and the drain in the kitchen sink being clogged with paint from the painters

    Manager

    11/23/2023

    Soho Parkway Apartments
    We appreciate it when residents let us know how happy they are in our community while also sharing how we can improve. If you'd like to set up a time to go over your suggestions, please contact our Property Manager at soho@berkshireresi.com. We look forward to connecting.
    Review Author Icon

    Resident 1176399

    Verified Resident 2023

    9/3/2023

    We were told that on our move in date after we got to the leasing office to move in that we couldn’t until 3. Once 3 but we came back to move in and we’re told that we had to wait because cleaning people were there. Once the cleaning people left we found out that we had carpet even though we were specifically told that no 1st bedroom apartments would have carpet. Our air conditioning did not work for the first 3 days. Our blinds were broken. Multiple doors wouldn’t close because the door frame was blocking the actual door from closing. Management has not been helpful with this and after a month and a half we still don’t have our mail keys.

      Review Author Icon

      anonymous

      prospectiveVisited 2023

      8/31/2023

      Fantastic!

      It’s a nice, quiet community with amazing landscaping, kind neighbors and a fantastic manager and office staff. It’s definitely a family friendly community, and a very clean and well maintained property.

        Review Author Icon

        Resident 1168991

        Verified Resident 2023

        8/11/2023

        When you first apply, you have to call multiple times. Then we got our lease resent to us because the leasing agent didnt read our application. Then There was no communication on when the apartment would be ready for us to move in. The day of move in we got to the office, and the apartment wasn’t ready (which was fine we can move in and work around the maintenance) but he never came. We are missing doors, then our AC wasn’t cooling down and our deadbolt wasn’t latching. The maintenance tech came not the make ready, and he came and fixed our ac and door. Then I realized that the never gave us an inspection sheet, but it was too late to ask for one. I just felt like we were not a priority when we moved in.

          Review Author Icon

          Resident 1165357

          Verified Resident 2019 - 2023

          8/1/2023

          Ownership has changed 3 times since I’ve been here (5yrs). Nothing has changed. Front office personnel is rude to tenets. Maintenance is good. Trash on property and dog crap everywhere. Liting is not good and Parkiing is very limited!

            Manager

            8/14/2023

            Soho Parkway Apartments
            Thank you for taking the time to let us know how you feel toward our community and services. This isn't the feedback we like to read; however, it is crucial for us to improve. When convenient, please reach out to our Property Manager at soho@berkshireresi.com so we can address your concerns directly and work towards improving your experience.
            Review Author Icon

            Resident 1160697

            Verified Resident 2023

            7/18/2023

            I've had a horrible experience. The apartment was disgusting at move in and it took almost 3 weeks to get it cleaned. The apartment is kinda falling apart, I understand it is an older apartment but it's ridiculous, there are literal holes in the floor. The apartment needs so much work. They should not have listed an apartment when it clearly isn't ready to be lived in. However, John has been helpful and so kind he's the best part of this apartment. Nonetheless, my door still doesn't lock and I just don't feel safe.

              Updated Review

              Review Author Icon

              Resident 1135307

              Verified Resident 2023

              7/1/2023

              The apartment complex is kept clean of trash and debris, the families that live around me are generally quiet and courteous, and the apartments themselves are gorgeous with lots of natural light. I always have a parking space near my apartment building as well, which is always nice.

                Manager

                7/2/2023

                Soho Parkway Apartments
                Seeing our residents highlight our community is always rewarding and we're delighted to learn that you are thoroughly enjoying your time with us. We appreciate that you took the time to review Soho Parkway! Thank you.
                Review Author Icon

                Resident 1151559

                Verified Resident 2010 - 2023

                6/19/2023

                I have lived at Soho Parkway since May 7, 2010 and intended on staying for several more years. However, last renewal my rent was increased $200 a month and now I'm being offered a renewal with another $180 a month increase. I fully understand market rate, but why would I stay at a complex that will have raised my rent almost $400 (30%) a month over 2 renewals, takes 18 days to complete maintenance requests once submitted, is more than 15 years old and is charging rental rates that are in the same neighborhood as complexes that are much newer? I wish all of you well, but I will not be renewing my lease at Soho Parkway.

                  Review Author Icon

                  Resident 1151331

                  Verified Resident 2022 - 2023

                  6/18/2023

                  Poor experience with staff. Plenty of unresolved issues. Made my living hard and unnecessary expensive. Starting with cleanliness of the place when I moved in, broken fridge, broken dishwasher. The fridge issue was never resolved. Dishwasher was changed 3 months later just only because my car was towed and they did not want to reimburse.

                    Review Author Icon

                    Resident 1151320

                    Verified Resident 2011 - 2023

                    6/18/2023

                    It started good but as new management have come in its not been the greatest place to live. The hallways are not maintained and no one seems to walk the grounds cleaning up. I find myself picking up trash. Maybe it's the residence on property.

                      Manager

                      6/20/2023

                      Soho Parkway Apartments
                      We appreciate you for posting a positive review! We are appreciative of earning your feedback and we are always here for you if you ever have further insight for improving. Thank you and have a great rest of your day!
                      Review Author Icon

                      Resident 542661

                      Verified Resident 2022 - 2023

                      6/11/2023

                      Not the best experience. My bill has been wrong had to call the leasing off, my maintenance request too 2 weeks to get fixed. My recommendation would be to get more organized and be time sensitive to the maintenance request even if it’s not an emergency.

                        Manager

                        6/12/2023

                        Soho Parkway Apartments
                        Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with billing and maintenance requests. We strive to improve our organization and response times for all residents. Please reach out to our Property Manager at soho@berkshireresi.com to discuss any further concerns. We appreciate your recommendations and will work towards enhancing our services.
                        Review Author Icon

                        Resident 1146568

                        Verified Resident 2021 - 2023

                        6/3/2023

                        Naaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaawswwwswwwwddssdddfgfu

                          Manager

                          6/12/2023

                          Soho Parkway Apartments
                          We appreciate your feedback and would like to better understand your experience. Please reach out to our Property Manager at soho@berkshireresi.com to discuss any concerns or suggestions you may have. Thank you for being a valued resident.
                          Review Author Icon

                          Resident 1145946

                          Verified Resident 2021 - 2023

                          6/1/2023

                          I like the apartment it self, the grounds and buildings are not well maintained. Dealing with front office is a pain, and having to pay for services I don't want. The noise level is good. Not always parking for building tenets .

                            Manager

                            6/12/2023

                            Soho Parkway Apartments
                            Thank you for sharing your feedback. We apologize for any inconvenience you've experienced with the grounds, building maintenance, and front office. Your concerns are important to us, and we encourage you to reach out to our Property Manager at soho@berkshireresi.com to discuss these issues further. We're glad to hear that you enjoy the apartment and the noise level, and we hope to improve your overall experience as a valued resident.
                            Review Author Icon

                            Resident 1144996

                            Verified Resident 2023

                            5/29/2023

                            The term “get what you paid for” seems perfect to describe here. This is only my second apartment that I’ve lived in but I have been unhappy with how long maintenance orders seems to be processed. There is no garage for parking so if you get home late good luck finding a spot close to your apartment or any spot. When calling the office it is rare for anyone to answer or give you a call back. Pest control clearing isn’t being done. You get a washer and dryer included with internet/cable in the rent which is nice. So in terms of price yes affordable but the gym is small with outdated equipment, the pool is fairly nice I’ll admit. You seem to make more compromises with the affordable rent so few pros and many cons.

                              Manager

                              5/31/2023

                              Soho Parkway Apartments
                              It's disappointing to learn that you have this impression of our community and team. We hope you know that we care and value your time, and we'd like to learn more about how we can improve. When you have a moment, please reach out to us directly via Property Manager at soho@berkshireresi.com. Our team looks forward to connecting soon and ensuring a better experience moving forward. Thank you.
                              Review Author Icon

                              Resident 1142700

                              Verified Resident 2022 - 2023

                              5/21/2023

                              Noooooooooooooooooooooooooooooooooooooooooooooooooooooooooo

                                Manager

                                5/22/2023

                                Soho Parkway Apartments
                                Thank you for the four stars! If there's anything else you'd like to discuss, please contact our office. Have a great day!
                                Review Author Icon

                                Resident 1136066

                                Verified Resident 2019 - 2023

                                5/1/2023

                                Management is kind. People who Live here are not. Very noisy and inconsiderate leave trash outside all day and no one follows lease rules. I like Soho but it's just gone a bit sour over the years due to things that are not the companies/Owners fault. Older management sabotaged apartments removing door stoppers so my walls are messed up. Again not the new owners fault but it is not fair to the residents affected.

                                  Manager

                                  5/4/2023

                                  Soho Parkway Apartments
                                  Thank you for taking a moment to share your thoughts and experience. If you'd like to discuss your feedback in greater detail, please contact our property manager at soho@berkshireresi.com. We're always happy to help!
                                  Review Author Icon

                                  Resident 1135634

                                  Verified Resident 2022 - 2023

                                  4/29/2023

                                  This is a fair and honest review of my experience living at Soho Parkway. I have never lived in an apartment as poorly-managed as Soho. Maintenance takes weeks to months to complete orders, it's near impossible to get ahold of office staff, and I have security concerns. Specifically, 10 cars were broken into in my parking lot a couple of months ago, and I firmly believe a big factor was that the parking lot lights were broken for months. Please look elsewhere. Save yourself the money, the headache, and the frustration.

                                    Manager

                                    5/4/2023

                                    Soho Parkway Apartments
                                    Our goal is to provide our residents with an exceptional community to live in. Let's take a moment to talk about the maintenance issues you have experienced. I'd love to work with you to make your residency here a great one. Please reach out to our property manager at soho@berkshireresi.com when you have a moment.
                                    Review Author Icon

                                    Talia_B

                                    Resident 2020 - 2022

                                    4/10/2022

                                    Unbeliveably Unprofessional Disconnected Staff

                                    I would never recommend these apartments under any circumstances. They change management, I am convinced for fun. They seemingly train each staff member to be as unprofessional and unaware as possible, however they are all on one accord when it comes to charging irrate fees- I find it repulsing you can actually rent an overpriced unit, yet be towed at any given moment!!! For what you pay you should be able to have guests without fear of them being towed, or exposed to the level of incompetence that is SOHO APARTMENTS. They are slow to respond to issues, and they deliver nothing but disappointing, uneducated responses and feedback. Soho has soley convinced me of the absolute travesty renting can be, and is renting with them! Disgusted HOMEOWNER in the making!!! I am hopeful these reviews are considered and used effectively. Maybe they can assist in preventing nightmares for good people looking for a new home

                                      Review Author Icon

                                      abhi.komma@gmail.com

                                      Resident 2021

                                      10/13/2021

                                      I love Soho Parkway! It is such a family environment. The property is always clean and staff is friendly as well. Especially, i would say Maintainace team is very help full. They are always taking care of maintainance requests very quickly. I would like to say thanks to Claudia for his work..

                                        Review Author Icon

                                        anonymous

                                        Resident 2018 - 2020

                                        8/26/2021

                                        Horrible IF YOU WANT YOUR IDENTITY STOLEN THIS IS THE PLACE TO LIVE. I’ve requested information and suddenly the management cannot located the documents needed. I’ve called emailed and nothing. Shady business

                                          Review Author Icon

                                          anonymous

                                          prospectiveVisited 2021

                                          1/13/2021

                                          Why do all the "positive" reviews seem like they were written by the same person??? Glowing reviews about "management response" from Meaghan, Sarah and Ashley...who all, coincidently, look like fashion models. Come on!!! Why are there SO many complaints about "no response from management" when the tennants believe they are owed money?

                                            Manager

                                            2/18/2021

                                            Soho Parkway Apartments
                                            Anonymous, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Hi Anonymous, we regret your most recent visit with us was not up to the standards we strive for. Hi Anonymous, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.
                                            Review Author Icon

                                            anonymous

                                            prospectiveVisited 2020

                                            8/27/2020

                                            I have not visited as of yet but after reading these (recent) reviews I think I'll save myself a migraine. They will not answer the phone...even after I left multiple messages. I take it as a sign and I will gladly move on.

                                              Manager

                                              8/30/2020

                                              Soho Parkway Apartments
                                              Anonymous, we strive for 100% satisfaction, and we regret to find out that this was not the case. If you are willing to give us another chance, please contact us at (972) 529-1170 so we can understand your situation better in order to try and turn your experience around. Thank you, Soho Parkway
                                              Review Author Icon

                                              Jay_B450

                                              Resident 2014 - 2020

                                              8/6/2020

                                              They're only getting one star because one has to be selected to comment. I've lived at this apartment for 6 years. We have had management swaps at least three times and none of them have been as bad as this one. There are four means of contact: Phone, Text, Email, or dropping in. THEY WILL NOT RETURN ANY OF THEM. I sent an email two weeks ago about the hidden fees they had been adding AFTER your signed lease. A day later they drop a complex-wide email about COVID and fees and how fees won't be assigned until the 6th. But A fee was assessed earlier than that date. There's as I have said multiple hidden charges every month. There's a new charge and when you ask about it no one responds. I even went to the hidden apartment they are using while the leasing office is being "renovated" and I knocked no answer and I had just seen two people leaving the "office" We now HAVE to pay for cable that we don't even use. And we can't use it because there's no way to contact and find out how to get it hooked up. Probably will get a… See More>
                                                Manager

                                                8/13/2020

                                                Soho Parkway Apartments
                                                Jay_b450, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (972) 529-1170. We look forward to hearing from you.
                                                Review Author Icon

                                                Nicole080486

                                                Resident 2019 - 2020

                                                6/5/2020

                                                If you want to live in peace, do not move here! I live on the bottom floor and I have not experienced one day of quiet since I moved in. The people upstairs are constantly noisy and rude and the woman tried to physically attack me when I called the office (for the 7th time) to file a noise complaint. The office staff had done nothing to address this issue and continues to ------- off saying they can't do anything about it. Even after the woman attempted to attack me and I called the police. Office staff is rude and ignores all complaints. In have attempted to contact Grey Star Property Management 3 times with no return phone call or email. Save yourself a year + of headaches and live somewhere else!

                                                  Manager

                                                  6/15/2020

                                                  Soho Parkway Apartments
                                                  Nicole080486, We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please feel free to contact the office. We are here to help. Thank you, Manager
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2020

                                                  3/28/2020

                                                  If you want to live someplace nice and quiet don't move here bottom line point blank. For the last two months we have had the worst loudest most obnoxious rude neighbors that you could ever imagine been here since June 2019 and had no problems with the other two families that have lived and come and gone since then but boy this one yeah they screwed us good not a moments peace when they're home it sounds like a bunch of elephants on rollerskates playing basketball with bowling balls constantly from up there we complained

                                                    Manager

                                                    6/15/2020

                                                    Soho Parkway Apartments
                                                    Anonymous, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. If you are willing to give us another chance, please reach out to us at (972) 529-1170 to speak to our manager directly.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    Aloe

                                                    1 Bed, 1 Bath | 747 sq. ft.

                                                    $900 - $1,605

                                                    See Floor Plan Details

                                                    Amyris

                                                    1 Bed, 1 Bath | 776 sq. ft.

                                                    $950 - $1,605

                                                    See Floor Plan Details

                                                    Alta Misa

                                                    1 Bed, 1 Bath | 851 sq. ft.

                                                    $1,150 - $1,711

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B
                                                    B

                                                    Renter Ratings

                                                    B-

                                                    Review Ratings

                                                    Noise

                                                    3.3

                                                    Grounds

                                                    3.2

                                                    Safety

                                                    3.2

                                                    Office Staff

                                                    2.8

                                                    Maintenance

                                                    2.9

                                                    Neighborhood

                                                    4.2

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A

                                                    Number of reviews in the past 365 days

                                                    31

                                                    Manager’s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    74.19%

                                                    Manager’s Review Reply Time

                                                    F

                                                    Average time to respond to reviews

                                                    84.32 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    Parking
                                                    • 1 Car Garage
                                                    • 2 Car Garage
                                                    • Attached Two Car Garage
                                                    • Attached and Detached Garages Optional
                                                    • Visitor Parking
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $20. Restrictions: Breed restrictions apply.. Comments: One Pet $400; Additional Pet $200 $20 Monthly Pet Rent per pet
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • High-Speed Internet
                                                    • On-Site Management
                                                    • Pool
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                                                    This community is managed by

                                                    Berkshire Communities LLC.

                                                    B+
                                                    B+
                                                    Communities
                                                    110

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 167 number of votes by renters, Soho Parkway Apartments is currently rated 3 out of 5 stars.
                                                    Soho Parkway Apartments is rated 3.2/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    Soho Parkway Apartments is rated 2.9/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Soho Parkway Apartments is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Soho Parkway Apartments is rated 3.2/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    Soho Parkway Apartments is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Soho Parkway Apartments is rated 2.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 74.1935% of their community reviews in the past year.
                                                    Managers have replied within 84.32 days to their community reviews in the past year.
                                                    Berkshire Communities LLC.
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: Breed restrictions apply.
                                                    Comments: One Pet $400; Additional Pet $200 $20 Monthly Pet Rent per pet
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Soho Parkway Apartments

                                                    July 2024

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                                                    Soho Parkway Apartments is a 747 - 1,501 sq. ft. apartment in McKinney in zip code 75070. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $900 - $2,500. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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