Review History for Justice_D644

Soho Parkway Apartments


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Justice_D644

Resident 2020 - 2023

11/1/2023

Carlos is great!

I have been living at soho parkway for three years now. I have had issue with management and the staff since the day I moved in. The ladies at the front never answer the phones, take accountability, or are in general helpful. They lack customer service and need help from their peer Carlos. I recently met Carlos when I had an issue with my door and he was kind and followed up with me. He doesn’t just sit around on his phone and he has patience and a GREAT work ethic: he cared about my problems and didn’t just type my apt # into a date base and leave a meaningless note that would probably never get checked. Everyone needs a Carlos and should be inspired to work and do better when working next to him. Carlos for president!
    Manager

    11/24/2023

    Soho Parkway Apartments
    We take your concerns very seriously and are disappointed to read about the issues you've experienced during your residency with us. Additionally, we are disappointed that you found us to be dismissive, as our residents are our priority and we do our best to tend to your needs. Please allow us to make it up to you and visit our office or reach out to us at soho@berkshireresi.com at your earliest availability.

    Review 18 out of 156

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    Soho Parkway Apartments

    July 2024

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