The Adley Craig Ranch
#4,213 #13 #622

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The Adley Craig Ranch

8951 McCutchins Drive, McKinney, TX 75070
(212 Reviews)
$1,405 - $2,750/mo

Move-In Specials

Limited Time: Up to $1000 Off! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any time. O...

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Reviews

(131)

4.2 rating

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212 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1162360

Verified Resident 2023 - 2024

4/19/2024

Honest feedback - Floors and walls are very thin I can tell when the guy above me goes to the bathroom you can hear him walking in his apartment and the vent fan running. This is not just a neighbor issue because other residents in other buildings have complained about the same thing. The complex has a large Indian population and the smells purge over in to the garage and apartment. Tried contacting Corporate and I believe his name is Don at the Corporate office and have yet to receive a return call. I have left 2 voicemails. Anyone that asks I can honestly say I don't recommend this complex. The sad thing is this could be a very nice apartment complex.

    Manager

    4/20/2024

    The Adley Craig Ranch
    We would like to apologize for your negative experience at our community. We would like to learn more about your specific situation and make things right. Please reach out to the community manager directly so we can discuss your needs. You can reach us at 469-577-9050. You did not use your name or give us a way to contact you. The regional manager has not received any voicemails. Any help you can give us to contact you would be appreciated.
    1.0(1 rating)

    Updated Review

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    Resident 810429

    Verified Resident 2019 - 2024

    3/29/2024

    It's fine. It's a well kept community. Everything was built very quickly and cheaply and it shows. The appliances are all cheap and dysfunction regularly. IRT does not care about residents at all, they increase rent insane amounts every year, and offer no incentives for continuity of valued residents. The traffic in the area is horrible. Super loud and super busy. Custer and Stacy is a traffic nightmare and only getting worse as more and more construction takes place around the area. Turning out of the complex onto Custer road is honestly a life or death scenario every time aa you are crossing multiple lanes of high speed traffic with no center turn lane or stop light. They need to do something about this.

      Manager

      3/31/2024

      The Adley Craig Ranch
      Hello, we appreciate you taking the time to leave us this feedback. Here at The Adley Craig Ranch Apartments, we always look for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (855) 409-3393 to discuss ways we can better serve you in the future.
      Review Author Icon

      Resident 1238362

      Verified Resident 2023 - 2024

      3/26/2024

      Love all my neighbors. Love the environment - how the landscape, structures, buildings are all maintained well. The management has been so easy to work with and so understanding. I couldn't ask for a better place to live!

        Manager

        3/28/2024

        The Adley Craig Ranch
        Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
        Review Author Icon

        Resident 1232117

        Verified Resident 2023 - 2024

        3/5/2024

        I have lived in different Apartment's but this Apartment is quite good place to stay in McKinney because of it's location .Moreover the apartment environment is calm and the leasing Staff are very friendly especially(Micheal) .

          Manager

          3/8/2024

          The Adley Craig Ranch
          Hi, we are so appreciative to read such a great review about The Adley Craig Ranch Apartments! If you have any further questions, comments, or concerns please don't hesitate to reach out!
          Review Author Icon

          Resident 1232116

          Verified Resident 2022 - 2024

          3/5/2024

          The Adley Craig ranch is located in the prime area. The community is really for living in right place for schools, shopping The staff are very friendly and cooperative The gym and swimming pool are good for kids

            Manager

            3/8/2024

            The Adley Craig Ranch
            Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. We are always more than happy to assist you if anything else comes up. Take care!

            Updated Review

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            Resident 975304

            Verified Resident 2021 - 2024

            2/12/2024

            The place is quiet, clean, and the people are friendly. The property and maintenance staff are nice and respectful. They are all approachable and helpful. Good neighborhood and safe environment. Great community..

              Manager

              2/15/2024

              The Adley Craig Ranch
              Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

              Updated Review

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              Resident 1107147

              Verified Resident 2022 - 2024

              2/6/2024

              I am satisfied with everything Maintenance people are so nice and helpful.Apartment buildings are always clean and well maintained. I am very happy living here. Landscaping is always maintained clean and beautiful ?

              Manager

              2/9/2024

              The Adley Craig Ranch
              Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We will be sure to share this feedback with our site team.
              Review Author Icon

              Resident 1223189

              Verified Resident 2023 - 2024

              2/4/2024

              Happy with this apartment and community. Sales agent was great. Apartment complex is orderly and quiet. Maintenance issue (water damage) was addressed after storm but took several days give multiple contractors involved. Apartment upon move in could have been better cleaned in preparation for my move in.

                Manager

                2/6/2024

                The Adley Craig Ranch
                Hi, thank you for your kind review; we are happy to pass along your comments to the team here at The Adley Craig Ranch Apartments! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

                Updated Review

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                Resident 814895

                Verified Resident 2020 - 2024

                1/5/2024

                I was the first resident at this property and have been very satisfied with the staff, maintenance and management. I have even recommended this property to others and have had two people move here from my recommendation.

                  Manager

                  1/7/2024

                  The Adley Craig Ranch
                  Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

                  Updated Review

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                  Resident 1138136

                  Verified Resident 2020 - 2024

                  1/5/2024

                  Everything was good at the beginning. Now is not good at all for the price we paying. It has become very noisy during nights, dirty and the gym equipment deteriorated. People leave their shoes in front of their apartment doors.

                    Manager

                    1/8/2024

                    The Adley Craig Ranch
                    Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (855) 409-3393 so we may identify ways to improve your experience.

                    Updated Review

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                    Resident 905996

                    Verified Resident 2021 - 2024

                    1/2/2024

                    The management team here is excellent. They take your concerns seriously. We have a no bug/smoke environment and I love it. I have been here for 3 years now and I have no complaints about my place.

                      Manager

                      1/5/2024

                      The Adley Craig Ranch
                      Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. Should you need anything from us in the future, please feel free to give us a call or stop by. Have an awesome day!
                      Review Author Icon

                      Resident 1213591

                      Verified Resident 2022 - 2024

                      1/2/2024

                      While the community is good, the rent is increasing by more than 10% which appears too high. The community security isn't great, I have had my door opened by a stranger and there was no help from staff.

                        Manager

                        1/5/2024

                        The Adley Craig Ranch
                        Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to hear more about how we can further improve. We would appreciate it if you could give us a call to discuss this in more detail. Thank you.
                        Review Author Icon

                        Resident 1212998

                        Verified Resident 2023

                        12/31/2023

                        Great swimming pool, front office staff is helpful, maintenance requests are attended to quickly, the back of the property is very quiet and sidewalks throughout are well illuminated. Apartment layout is nice with an extra large balcony.

                          Manager

                          1/2/2024

                          The Adley Craig Ranch
                          Hi, Providing high quality service is of the upmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                          Updated Review

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                          Resident 1155180

                          Verified Resident 2022 - 2023

                          12/29/2023

                          So far this has been a stressful experience. I recently found out that the former property manager lied to me about who I should reach out to you on the corporate level regarding concerns here. When I finally did confirm that I had the correct information with Mr. Don Rowan, he indicated that he would get back in touch with me regarding a concern with renewal and he never did. I have an email showing where the former property manager provided me with the incorrect email address and first of last name spelling for Mr. Rowan. I sent Mr. Rowen a photographs of the apartment at thinking that he could do some coaching with his team to ensure that another person didn't move into an apartment and the condition that we did. As indicated that information was never received, because I was provided the wrong contact information. It took more time than necessary to get certain things done, and when folks came out to address those things they were still incomplete. Now with renewal, there has been a huge issue that has occurred that is put myself as a resident and a very uncomfortable position, and scrambling to ensure that… See More>
                            Manager

                            1/4/2024

                            The Adley Craig Ranch
                            Dear Verified Resident 1155180; you may contact us to discuss further at 469-577-9050. Thank you.

                            Updated Review

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                            Resident 810432

                            Verified Resident 2020 - 2023

                            12/10/2023

                            Living in Adley Craig Ranch is a pleasure. It offers a resort structure with a pool, a gym, a business center, and a lounge area. The apartment is nice and spacious, with a modern design and a balcony. The staff is friendly and professional, always ready to help and solve any issues. The location is amazing, close to everything you need and also located at Frisco ISD. I highly recommend this place to anyone looking for a comfortable and convenient living experience.

                              Manager

                              12/11/2023

                              The Adley Craig Ranch
                              Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                              Updated Review

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                              Resident 1088510

                              Verified Resident 2021 - 2023

                              11/25/2023

                              My experience at The Adley Craig Ranch in McKinney is a mixture of appreciation and frustration. The rent payment system isn't as secure as I would like to see it, and I hope that "Bill Pay" from a FDIC rated bank will be added to the methods of payment. This will provide a more secure method of payment, in my opinion. There has been a persistent and offensive smell of cigarette smoking going on in the building where I live. I recommend that a cigarette (or other type of smoking) detector be placed in the apartments so that this dangerous and offensive habit will be eliminated from the apartments. At this time, there is no smell of cigarette smoke, and I think The Adley finally got the message across to those who were smoking in the building where I live. Speed bumps have been placed in two areas to deter speeding, but it still goes on between the speed bumps, and the stop signs are ignored at times. Running through the stop signs is dangerous. Placing extra Speed Limit signs on the property may help this situation. On the positive… See More>
                                Manager

                                11/26/2023

                                The Adley Craig Ranch
                                Hi, thank you again for taking the time to let us know how we did. Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                                Review Author Icon

                                Resident 1199181

                                Verified Resident 2023

                                11/13/2023

                                Subject: Feedback - Exceptional Move-In Experience I wanted to take a moment to express my sincere appreciation for the exceptional move-in experience at the Adley. The seamless process and attention to detail truly made a significant difference in settling into my new home. Here are some highlights of my experience: Efficient and Organized Process: From the initial paperwork to receiving the keys, every step was handled with utmost efficiency. The organized approach significantly reduced any stress typically associated with moving. Warm Welcome and Supportive Staff: The warm welcome from the staff made me feel immediately at home. Their support, guidance, and readiness to answer any questions were invaluable. Well-Maintained and Ready Apartment: The apartment was impeccably prepared. It was clean, all utilities were functioning, and any pre-existing issues were promptly addressed before my arrival. Informative Orientation: The orientation provided about the complex, amenities, and local area was incredibly helpful. It helped me acclimate quickly to the surroundings. Follow-Up and Continued Support: The follow-up after my move-in demonstrated a commitment to ensuring my comfort and satisfaction. It's evident that resident well-being is a priority. This outstanding move-in experience has set a high standard and positively influenced my perception of the overall living experience at [Apartment Complex Name]. I'm… See More>
                                  Manager

                                  11/15/2023

                                  The Adley Craig Ranch
                                  Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
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                                  Resident 1196814

                                  Verified Resident 2020 - 2023

                                  11/6/2023

                                  I'm very disappointed with you guys. This is my first time being late. I called you and told you I would be paying it today and I'm treated like a criminal. Today is just 3 days past due. You guys can help people that are being evicted but not people who are trying not to be evicted. The system is messed up.

                                    Manager

                                    11/8/2023

                                    The Adley Craig Ranch
                                    Hello, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you
                                    Review Author Icon

                                    Resident 1172049

                                    Verified Resident 2023

                                    8/20/2023

                                    Good community well maintained only constraint is parking accessible to Frisco and toll way pool well maintained and gym too staff are friendly could have a Amazon locker trash is a problem could use valet

                                      Review Author Icon

                                      Resident 1171549

                                      Verified Resident 2023

                                      8/18/2023

                                      Community is very good, but some apartments are poorly maintained. Especially the ones near to the creek.. they have too much of pests problem and management does only take care a little and leaves the rest to us

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                                        Resident 1169647

                                        Verified Resident 2023

                                        8/13/2023

                                        I reported few concerns and they didn't respond or react to those. Also I reached out to the leasing office manager regarding my car scratch when parked near swimming pool. I didn't get any update on that. Apt# 2106

                                          Review Author Icon

                                          Resident 1164250

                                          Verified Resident 2022 - 2023

                                          7/28/2023

                                          Clean and well managed property, friendly and responsive staff, regular communication on key updates, have seen progress on enhancing the features, looking forward to few more in specific to recycling, community communication forum

                                            Manager

                                            9/19/2023

                                            The Adley Craig Ranch
                                            Hello, Providing high-quality service is of the utmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                                            Updated Review

                                            Review Author Icon

                                            Resident 867779

                                            Verified Resident 2020 - 2023

                                            5/1/2023

                                            On the whole, my experience at The Adley has been positive. My interactions with office staff and maintenance crew have been favorable as well. If I could change one thing, it would be the addition of more covered parking.

                                              Review Author Icon

                                              Resident 1113115

                                              Verified Resident 2022 - 2023

                                              2/14/2023

                                              Good Community. Nice place to raise a family. This apartment community is close to the schools and on the bus route. Parking is always available. Staff on look out any repairs or maintenance. They are always willing to help you.

                                                Updated Review

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                                                Resident 810537

                                                Verified Resident 2019 - 2023

                                                2/13/2023

                                                Overall my experience has been pretty good, the grounds are kept up. Just about every discrepancy has been addressed and the 24hour security is top notch. Every maintenance has been addressed in a timely manner, except one they haven't got right just yet.

                                                  Floor Plans & Pricing

                                                  1 Bedroom

                                                  A2E

                                                  1 Bed, 1 Bath | 828 sq. ft.

                                                  $1,405 - $1,965

                                                  4 Available Units

                                                  See Floor Plan Details

                                                  A2

                                                  1 Bed, 1 Bath | 984 sq. ft.

                                                  $1,540 - $2,105

                                                  2 Available Units

                                                  See Floor Plan Details

                                                  A3

                                                  1 Bed, 1 Bath | 815 sq. ft.

                                                  $1,480 - $1,975

                                                  1 Available Unit

                                                  See Floor Plan Details

                                                  Disclaimer: Special, prices and availabilities subject to change.

                                                  epIQ Ratings

                                                  What is epIQ?

                                                  The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                  epIQ Report Card

                                                  In partnership with SatisFacts™

                                                  Community epIQ Grade

                                                  A-
                                                  A-

                                                  Renter Ratings

                                                  A-

                                                  Review Ratings

                                                  Noise

                                                  4.0

                                                  Grounds

                                                  4.0

                                                  Safety

                                                  4.2

                                                  Office Staff

                                                  4.3

                                                  Maintenance

                                                  4.3

                                                  Neighborhood

                                                  4.6

                                                  Survey Ratings

                                                  SatisFacts™ Tour Survey

                                                  SatisFacts™ Move-In Survey

                                                  SatisFacts™ Maintenance Survey

                                                  SatisFacts™ Renewal Survey

                                                  Review Count

                                                  A

                                                  Number of reviews in the past 365 days

                                                  22

                                                  Manager’s Review Engagement

                                                  A

                                                  Percentage of reviews responded to

                                                  86.36%

                                                  Manager’s Review Reply Time

                                                  C-

                                                  Average time to respond to reviews

                                                  49.95 days

                                                  View Community Timeline
                                                  View Community Timeline

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  • Wine Rack in Select Apartments
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Animal type not listed Allowed
                                                  • Other Pets Allowed
                                                    Pet Limit: 2. Comments: Breed restrictions apply
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Business Center
                                                  • Charging Station in Kitchen in Select Homes
                                                  • Community Clubhouse with Coffee Station and Game Room
                                                  • Drive-thru Mail Center
                                                  • Elevator
                                                  • Fitness Center
                                                  • Granite Countertops
                                                  • Grilling Area
                                                  • Hardwood Flooring
                                                  • High End Appliances
                                                  • Large Closets
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pool
                                                  • Private Patio
                                                  • Resident Car Care Center
                                                  • Select Stand Up Showers
                                                  • Short Term Lease Available
                                                  • Smoke Free Community
                                                  • Vaulted Ceilings
                                                  • Walking and Bike Paths
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                                                  Leasing

                                                  The Adley Craig Ranch is a vibrant smoke-free apartment community located in McKinney, Texas. These brand-new apartments offer the luxury and comfort you won t want to miss! Simply choose from our huge selection of 1, 2, or 3-bedroom floor plans, and fall in love with modern features and new appliances. Enjoy everything from gorgeous hardwood-style flooring, walk-in closets, and an in-home washer and dryer, to a saltwater swimming pool, EV charging stations, private off-leash dog park, fitness center, and so much more. Come experience our pet friendly community for yourself! Contact our leasing professionals for more information.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:00 AM - 06:00 PM
                                                  • Tuesday: 10:00 AM - 06:00 PM
                                                  • Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 10:00 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  IRT Management, LLC

                                                  B+
                                                  B+
                                                  Communities
                                                  109

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 212 number of votes by renters, The Adley Craig Ranch is currently rated 4.2 out of 5 stars.
                                                  The Adley Craig Ranch is rated 4/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  The Adley Craig Ranch is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  The Adley Craig Ranch is rated 4/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  The Adley Craig Ranch is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  The Adley Craig Ranch is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  The Adley Craig Ranch is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 86.3636% of their community reviews in the past year.
                                                  Managers have replied within 49.95 days to their community reviews in the past year.
                                                  IRT Management, LLC
                                                  Animal type not listed Allowed
                                                  Other Pets Allowed
                                                  Pet Limit: 2
                                                  Comments: Breed restrictions apply
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Limited Time: Up to $1000 Off! * Restrictions Apply. Offer is on select apartments and lease terms only. Pricing and offers are subject to change at any time. Offer cannot be combined with other specials or discounts.

                                                  Contact Property

                                                  The Adley Craig Ranch

                                                  July 2024

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                                                  Beds

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                                                  Baths

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                                                  The Adley Craig Ranch is a 814 - 1,471 sq. ft. apartment in McKinney in zip code 75070. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,405 - $2,750. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

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