The Atlantic McKinney Ranch
#5,036 #16 #755

What is epIQ?

The Atlantic McKinney Ranch

5500 McKinney Place Drive, McKinney, TX 75070
(852 Reviews & Surveys)
$1,416 - $3,181/mo

Move-In Specials

Enjoy $1,000 off your first month s rent when you move in by July 23 or $750 when you move in by July 31! Restrictions apply. Call leasing for details.

Reviews

(271)

3.7 rating

See Details

327 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1258016

Verified Resident 2023 - 2024

6/23/2024

This apartment is decent for its pricing. You can't really live in this area for under 1,600, so 1,450 is decent. When I toured the model the floors were upgraded and the display unit was very clean. When I moved in here my apartment wasn't even mopped. There were still spices in the drawers, cracks in the baseboards with roaches, marks in the walls, carpet torn on the corners, and my sink stunk. I've put a lot of work into this apartment.

    Review Author Icon

    Resident 770212

    Verified ProspectVisited 2024

    5/21/2024

    The tour visit went well. Courtney answered all our questions. We have applied but still waiting to hear back. The community and area is great. Apartment complex seems peaceful and has the amenities we are looking for!

      Manager

      6/3/2024

      The Atlantic McKinney Ranch
      Thank you for taking the time to leave us feedback. We are pleased you had a good experience in our community.
      Review Author Icon

      Resident 1249869

      Verified Resident 2024

      5/8/2024

      It's quiet and great apartment! I really like it so far. The staff was very friendly and knowledgeable when I visited. Also I really like the location as it is close to the highway but far enough away that you don't hear it.

        Manager

        5/13/2024

        The Atlantic McKinney Ranch
        Thank you for taking the time to leave us feedback. We are pleased you had a good experience in our community.
        Review Author Icon

        Resident 1249863

        Verified Resident 2024

        5/8/2024

        It's nice here. It seems quiet which I like. I'd refer my friends here. Nice place to live! I see alot of people outside walking their dogs. Everyone seems very nice. The grass & flowers are very nice and well kept.

          Manager

          5/13/2024

          The Atlantic McKinney Ranch
          Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience in our community.
          Review Author Icon

          Resident 1249366

          Verified Resident 2024

          5/6/2024

          They don't try very hard to accommodate you which is upsetting. Pretty much in the guidelines of it is what it is and that's fine by me, just a bit disheartening when it's coming from your front office staff. Move in was rough for me, not having a few items that was in the units I was being showed seemed like a fast one was pulled up on me and I still have yet to hear back on the accommodations being met! Also their amenities are mostly just for show during the office hours they are open for. New tenant and they can't provide me with an access badge to get into the gym outside of office hours and from what I hear the pool is closed mostly. All in all I still enjoy living here because I like the floor plan and i'm not crying over spilt milk about the appliances that were changed or the access to the amenities. Life must go on! However I would not recommend this community for someone that is looking for a new place to move if you planned on using the amenities more than once a week.

            Manager

            5/13/2024

            The Atlantic McKinney Ranch
            Thank you so much for your feedback; please call the office at 972-547-1634 so we may assist you!
            Review Author Icon

            Resident 1238101

            Verified ProspectVisited 2024

            3/25/2024

            It was absolutely horrendous with a complete failure to communicate, despite several messages. Their website could not process a co-applicant, contact with the leasing personnel was never answered other than by an answering service and no phone calls were ever returned. Several emails with no responses request requested funds be returned for in action on their part and still no communication. If communication is vital to you, do not deal with this company.

              Manager

              3/28/2024

              The Atlantic McKinney Ranch
              Thank you for your feedback, please reach out to me today so I may try to resolve any issues that you are having. Our phone number is 972-547-1634, thank you. Property Manager

              Updated Review

              Review Author Icon

              Resident 1117533

              Verified Resident 2017 - 2024

              2/27/2024

              The community has improved and the new cycle of neighbors and friendly and polite. There are no major issues aside from engine revving late at night by motorcycle owners or sports car owners. The pool area seems to be closed the majority of the year which is a shame as that's the only place you can find grills for grilling food. More amenities outside the pool area would be nice.

                Manager

                3/1/2024

                The Atlantic McKinney Ranch
                Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience at our community.

                Updated Review

                Review Author Icon

                Resident 1069402

                Verified Resident 2022 - 2024

                2/5/2024

                Don't pick this place the management is awful. Street lights have been broken for months and have yet to be fixed despite tickets places. Apartment is flooding and no one there to answer or help. This place is a joke

                  Manager

                  2/7/2024

                  The Atlantic McKinney Ranch
                  Hello, thank you for taking the time to leave us feedback. If you have time please reach out to me or stop by the office so I may help resolve this issue, our phone number is 972-547-1634. Thank you, Katie Shinpaugh
                  Review Author Icon

                  Resident 1214953

                  Verified Resident 2023 - 2024

                  1/7/2024

                  Quality of residents has gone down over the past few months. This has caused trash to be left out constantly and noise disturbances to rise. The handling of packages is ridiculous and frustrating to find your package in a closet with no organization or security.

                    Manager

                    1/9/2024

                    The Atlantic McKinney Ranch
                    Thank you for taking the time to leave us feedback, please contact the office at 972-547-1634 so we may resolve these issues. Thanks! -Property Manager
                    Review Author Icon

                    Resident 1214217

                    Verified Resident 2023 - 2024

                    1/4/2024

                    Maintenance guys are great! Spacious apartment. Really saving on electric bill because apartment is sealed well at all windows and doors. Overhead neighbors are loud with their footsteps. Quartz countertops are a dream to clean. Plenty of counter space. Large bathrooms.Large closet. Love the laundry room.

                      Manager

                      1/9/2024

                      The Atlantic McKinney Ranch
                      Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience at our community.

                      Updated Review

                      Review Author Icon

                      Resident 733872

                      Verified Resident 2019 - 2024

                      1/2/2024

                      The location of our apartment is very convenient and suits our needs well. Parking is not a hassle. The grounds are kept very well. We enjoy having the fitness center, pool, and Hot tub at our disposal.

                        Manager

                        1/3/2024

                        The Atlantic McKinney Ranch
                        Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience in our community.

                        Updated Review

                        Review Author Icon

                        Resident 1016882

                        Verified Resident 2022 - 2023

                        12/23/2023

                        I'm not a big shopper but there is many restaurants in the area and there are many parks around like Erwin Park and or Sister Grove, and a great cycling community there are the movies places around this area also.

                          Manager

                          12/28/2023

                          The Atlantic McKinney Ranch
                          Thank you for taking the time to leave us feedback. We are pleased you had a good experience in our community.
                          Review Author Icon

                          Resident 1201059

                          Verified ProspectVisited 2023

                          11/20/2023

                          Positive seems quiet and family oriented. I didn't view my actual unit but the model was beautiful. I expressed past experience in touring a model and then when i signed my lease my actual unit looked completely different. No upgrades like the model. AAries reassured me my unit is upgraded and looks exactly like the model toured.

                            Manager

                            1/11/2024

                            The Atlantic McKinney Ranch
                            Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience in our community.
                            Review Author Icon

                            Resident 1200704

                            Verified Resident 2023

                            11/19/2023

                            When applying for a unit at this complex, if a roommate owns a home and they are transitioning into an apartment there is no place on application other than asking for a mortgage rental price box that you can put down where the houses not the apartment that you were previously in. The most annoying part is that I've been in this apartment for almost 2 weeks, and I still haven't received my mailbox key aaires Anderson's has strong offensive attitude.

                            Manager

                            11/20/2023

                            The Atlantic McKinney Ranch
                            Thank you for your review. We strive to do our best to keep our residents happy, please let us know how we may assist in any way possible. Please contact me at 972-547-1634 or stop by the leasing office during office hours so I may assist you. - The Atlantic McKinney Ranch Manager
                            Review Author Icon

                            Resident 1197431

                            Verified Resident 2019 - 2023

                            11/7/2023

                            Not great, office staff was rude at move in. Contacted me 7 months later stating I didn't pay the move in fee since they lost it, had to stop payment on a cashiers check and have it reprinted. Constant bathroom plumbing issues

                            Manager

                            11/13/2023

                            The Atlantic McKinney Ranch
                            Thank you for your feedback, we will make sure your concerns are addressed as quickly as possible. I would appreciate it if you contact the office, thank you.
                            Review Author Icon

                            Resident 1188994

                            Verified Resident 2022 - 2023

                            10/16/2023

                            When we moved in carpets weren't new, this was confirmed by office staff. Also, bathtubs were chipped and one was broken, had to be sealed. Windows screen had to be replaced, washer and dryer DO NOT WORK PROPERLY. We requested an exchange and this was disregarded by management several times. The washer and dryer are old, the day we moved in they machines reeked of paint, they're so old old and in such bad condition they hay to be painted. They dryer does not dry more than a few items, you can't wash anything besides approximately 15-18 items. We had to start up to 4 new drying cycles so clothes would dry properly. We had to get our own and put the old and mediocre machines in the living room. Another thing is the package "delivery" room, people steal your packages, it's unorganized, it's messy, phone data drops when close to or inside the office so most of the time you can't even access the app. It's pathetic. Invest in a proper delivery room. Clean your hallways and common areas. Etc There's several reason why we won't renew is impossible to list of all of them.

                              Manager

                              10/25/2023

                              The Atlantic McKinney Ranch
                              Thank you for your review. We strive to do our best to keep our residents happy, please let us know how we may assist in any way possible. Please contact me at 972-547-1634 or stop by the leasing office during office hours so I may assist you. - The Atlantic McKinney Ranch Manager

                              Updated Review

                              Review Author Icon

                              Resident 152734

                              Verified Resident 2023

                              9/10/2023

                              Walk the entire campus prior to signing your lease. Check the corridors, pool area, grounds (for lots of dog poop- I know that it's not the management's fault, but it needs to be addressed). Probably need to get serious about fines for ppl who violate these issues.

                              Manager

                              11/7/2023

                              The Atlantic McKinney Ranch
                              Thank you for your feedback, we will make sure your concerns are addressed as quickly as possible. I would appreciate it if you contact the office, so we may confirm this has been taken care of.
                              Review Author Icon

                              Resident 1177812

                              Verified Resident 2020 - 2023

                              9/7/2023

                              "I was thoroughly impressed with the apartment. It's clear that the property is well-maintained and thoughtfully designed. The amenities and features are great , and I can envision myself living comfortably here. Thank you for showcasing such a wonderful living space." This comment highlights your positive impressions of the apartment's condition and amenities, which can leave a favorable impression with the leasing team.

                                Manager

                                9/8/2023

                                The Atlantic McKinney Ranch
                                Thank you for taking the time to leave us feedback. We are pleased to hear you are having a good experience in our community.
                                Review Author Icon

                                Resident 878698

                                Verified ProspectVisited 2023

                                9/3/2023

                                Worked with Wendell. He was amazing. Very patient and knowledgeable and reassuring my new place there will be a better experience than where I currently live. I asked a load of questions and he got the answers for all of them by his own knowledge and made sure to follow up with me when he had time as well. Great customer service.

                                  Manager

                                  9/8/2023

                                  The Atlantic McKinney Ranch
                                  Thank you for taking the time to leave us feedback. We are pleased to hear you are having a good experience in our community.

                                  Updated Review

                                  Review Author Icon

                                  Resident 527510

                                  Verified Resident 2017 - 2023

                                  8/27/2023

                                  Experience has been satisfactory considering there are all rentals here. People tend to make noise, leave dog waste on grounds and valet rules ignored. Messages are put out reminding people. It helps for awhile but seems to go right back to square one.

                                    Manager

                                    9/8/2023

                                    The Atlantic McKinney Ranch
                                    Thank you for taking the time to leave us feedback. We are pleased to hear that you are having a good experience in our community.
                                    Review Author Icon

                                    Resident 1172780

                                    Verified Resident 2023

                                    8/22/2023

                                    It's been good minus the AC and the old washer and dryer that don't work well and they weren't replaced. The apartment also has a cigarette smell as well I'm not sure if it's from a neighbor or a previous tenant

                                      Manager

                                      8/28/2023

                                      The Atlantic McKinney Ranch
                                      Thank you for your feed back. Please reach out to our office staff at 972-547-1634 so we may resolve any issue you may be having. Katie Shinpaugh Property Manager
                                      Review Author Icon

                                      Resident 572772

                                      Verified Resident 2017 - 2023

                                      8/13/2023

                                      It's been pretty great. Staff has changed a bunch but everyone from maintenance to the front office have been amazing. Property is always clean as well. Package area is great as well, never have to worry about picking things off my front porch.

                                        Manager

                                        9/8/2023

                                        The Atlantic McKinney Ranch
                                        Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience at our community.
                                        Review Author Icon

                                        Resident 1166351

                                        Verified Resident 2023

                                        8/3/2023

                                        This community is peaceful and safe!! Even though it's near the highway, we cannot hear the traffic from indoors. The staff is so welcoming & prompt to help when a need arises! You will love it here!!

                                          Manager

                                          11/7/2023

                                          The Atlantic McKinney Ranch
                                          Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience in our community.
                                          Review Author Icon

                                          Resident 1160745

                                          Verified Resident 2020 - 2023

                                          7/18/2023

                                          Somethings were good but being expected to provide my own bulbs to be replaced, change my own filter, and fix the dire arm myself is ridiculous. I'm paying rent and for maintenance fee and this should be included.

                                            Manager

                                            11/7/2023

                                            The Atlantic McKinney Ranch
                                            Thank you for your feedback, we will make sure your concerns are addressed as quickly as possible. I would appreciate it if you contact the office, so we may confirm this has been taken care of.

                                            Updated Review

                                            Review Author Icon

                                            Resident 1079734

                                            Verified Resident 2022 - 2023

                                            7/9/2023

                                            Professional leasing staff, knowledgeable maintenance staff. Response times are fast and well managed. Grounds are maintained on a regular basis. Package room can be frustrating, as packages are not always left in the correct area. That is no fault of the staff, but lies with the delivery persons.

                                              Manager

                                              11/7/2023

                                              The Atlantic McKinney Ranch
                                              Thank you for taking the time to leave us feedback. We are pleased to hear that you had a good experience in our community.

                                              Floor Plans & Pricing

                                              1 Bedroom

                                              A1A

                                              1 Bed, 1 Bath | 882 sq. ft.

                                              $1,416 - $2,351

                                              7 Available Units

                                              See Floor Plan Details

                                              2 Bedrooms

                                              B2A

                                              2 Beds, 2 Baths | 1,162 sq. ft.

                                              $1,684 - $2,581

                                              7 Available Units

                                              See Floor Plan Details

                                              3 Bedrooms

                                              C2A

                                              3 Beds, 2 Baths | 1,378 sq. ft.

                                              $1,769 - $3,181

                                              3 Available Units

                                              See Floor Plan Details

                                              Disclaimer: Special, prices and availabilities subject to change.

                                              epIQ Ratings

                                              What is epIQ?

                                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                              epIQ Report Card

                                              In partnership with SatisFacts™

                                              Community epIQ Grade

                                              A-
                                              A-

                                              Renter Ratings

                                              B+

                                              Review Ratings

                                              Noise

                                              3.6

                                              Grounds

                                              3.6

                                              Safety

                                              3.6

                                              Office Staff

                                              3.6

                                              Maintenance

                                              4.0

                                              Neighborhood

                                              4.2

                                              Survey Ratings

                                              SatisFacts™ Tour Survey

                                              SatisFacts™ Move-In Survey

                                              SatisFacts™ Maintenance Survey

                                              SatisFacts™ Renewal Survey

                                              Review Count

                                              A-

                                              Number of reviews in the past 365 days

                                              24

                                              Manager’s Review Engagement

                                              A+

                                              Percentage of reviews responded to

                                              95.83%

                                              Manager’s Review Reply Time

                                              B

                                              Average time to respond to reviews

                                              19.08 days

                                              View Community Timeline
                                              View Community Timeline

                                              Features & Amenities

                                              Laundry
                                              • Washer/Dryer
                                              Parking
                                              • Covered Parking
                                              • Garage
                                              Pets
                                              • Cats Allowed
                                              • Dogs Allowed
                                              Other
                                              • Clubhouse
                                              • Fitness Center
                                              • Outdoor Summer Kitchen with Grilling Station
                                              • Playground
                                              • Pool
                                              • Premium Cabinetry
                                              • Premium Countertops
                                              • Private Paw Park with Agility Equipment
                                              • Stainless Steel Appliances
                                              • Undermounted Sinks
                                              Show Less
                                              Show More

                                              Leasing

                                              Atlantic McKinney Ranch is apartment home living at its finest. This exquisite community has everything to offer. Beautifully landscaped grounds create luscious surroundings, and a variety of first-rate amenities are at your fingertips, including a 24-hour state-of-the-art fitness center, and a resort-style swimming pool with a heated spa. Fine dining, fabulous shopping, and entertainment are only a short distance away. Choose from a wide range of floorplans to complement your lifestyle. At Atlantic McKinney Ranch, you'll find the carefree living and luxury you deserve in one of most sought after areas in North Texas. Atlantic McKinney Ranch is conveniently located in McKinney, TX.
                                              Show Less

                                              Office Hours

                                              • Sunday: Closed
                                              • Monday - Friday: 09:00 AM - 06:00 PM
                                              • Saturday: 10:00 AM - 05:00 PM
                                              This community is managed by

                                              Atlantic and Pacific

                                              A
                                              A
                                              Communities
                                              47

                                              Questions & Answers (0)

                                              Frequently Asked

                                              Based on 852 number of votes by renters, The Atlantic McKinney Ranch is currently rated 3.7 out of 5 stars.
                                              The Atlantic McKinney Ranch is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                              The Atlantic McKinney Ranch is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                              The Atlantic McKinney Ranch is rated 3.6/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                              The Atlantic McKinney Ranch is rated 3.6/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                              The Atlantic McKinney Ranch is rated 4.2/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                              The Atlantic McKinney Ranch is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                              Managers have responded to 95.8333% of their community reviews in the past year.
                                              Managers have replied within 19.08 days to their community reviews in the past year.
                                              Atlantic and Pacific
                                              Cats Allowed
                                              Dogs Allowed
                                              1 Bed, 1 Bath
                                              2 Beds, 2 Baths
                                              3 Beds, 2 Baths
                                              Enjoy $1,000 off your first month’s rent when you move in by July 23 or $750 when you move in by July 31! Restrictions apply. Call leasing for details.

                                              Contact Property

                                              The Atlantic McKinney Ranch

                                              July 2024

                                              Sun
                                              Mon
                                              Tue
                                              Wed
                                              Thu
                                              Fri
                                              Sat
                                              1
                                              2
                                              3
                                              4
                                              5
                                              6
                                              7
                                              8
                                              9
                                              10
                                              11
                                              12
                                              13
                                              14
                                              15
                                              16
                                              17
                                              18
                                              19
                                              20
                                              21
                                              22
                                              23
                                              24
                                              25
                                              26
                                              27
                                              28
                                              29
                                              30
                                              31
                                              Beds

                                              0

                                              Baths

                                              0

                                              The Atlantic McKinney Ranch is a 882 - 1,378 sq. ft. apartment in McKinney in zip code 75070. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,416 - $3,181. Nearby cities include Fairview, Allen, Prosper, Melissa, and Frisco.

                                              Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.