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Villas at Stonebridge Ranch


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anonymous

Resident 2011

12/12/2011

We have only been living here since October and there has been nothing but problems! The first problem we had was that parking is beyond BAD at this complex. However we had read reviews and were well aware of this issue so while signing the lease we also got two covered parking spots. We pay 24 dollars per space and were told that if anyone ever parked in the spaces we could call the afterhours and they would have the car towed. That was a lie! Almost every weekend since we have moved in we have had cars parked in at least one car spot sometimes both. We talked to Rebecca, Stacy and Natalie about this issue and the answer was pretty much Well there isn t much we can do about it WHAT?!?!?! This was told to us even when the cars was still parked there but yet in our lease agreement it says that ANY car parked in others spot WILL be towed! They lied! Another issue we have is our flooring in our kitchen. It was messed up by the washer/dryer people we used (Azuma) and so they paid the Villas to get it fixed, this was in October it is now December. For four straight weeks they keep saying It will get done this week It still hasn t got done! So finally I called up there upset because my fianc had to call off work Friday half day and now Today (Monday) half day because they keep saying they are coming, yet failed to! So when I called Up Natalie started to become very rude to be and to put it blunt turned into a total -----! Stacy is the only one down in that office with a damn brain that can help solve any of the problems and acts like she gives a damn! If you want an apartment with good SALES women (not leasing agents) who sell the apartment complex good but lies to you this is your home! If you want to not ever find a spot to park, even when you pay for two spots, then you found your home! And if you want to deal with not getting stuff done for 2-3 months, Well WElCOME home!!!

    Review 17 out of 53

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