The office personnel at the Villas have no real concern for their residents, and you can tell that by how things that are requested or advertised are not maintained whatsoever. The security gates don't work for extended amounts of time; the pool was down for weeks during the summer; maintenance requests go ignored; the trash compactor is broken a lot of times and the trash around it is not maintained. I did not sign up to live in a garbage can. If you try to get anything done, the staff will talk themselves in circles. I've seen them lie right to other residents' faces. Maintenance personnel is like a revolving door. I never even recognize the people that have keys to our apartments and have access to all of my belongings. There are bugs, and I have never seen an exterminator. My apartment wasn't even ready when I moved in - in fact, I was met with broken glass on the floor. I don't feel safe here and can't wait to get out.