I have lived here for 2 years and I have never had a problem. Everyone has been really nice so far. Maint gets my work orders done quickly. I know that the city put in new meters on the buildings so that might be the reason for the higher bills. Even mine went up, but I'm not complaining. I do not see how anyone could blame this on the property. They are not the city. I would recommend this property to friends and family...just like I have before.