Lane At Towne Crossing
#10,809 #12 #1,844

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Lane At Towne Crossing

4035 Towne Crossing Blvd, Mesquite, TX 75150
(393 Reviews)
$840 - $2,820/mo
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Floor Plans & Pricing

1 Bedroom

Albany

1 Bed, 1 Bath | 741 sq. ft.

$930 - $1,545

10 Available Units

See Floor Plan Details

Manhattan

1 Bed, 1 Bath | 558 sq. ft.

$840 - $1,415

5 Available Units

See Floor Plan Details

2 Bedrooms

Greenbriar

2 Beds, 1 Bath | 793 sq. ft.

$1,380 - $2,050

6 Available Units

See Floor Plan Details

Hartford

2 Beds, 2 Baths | 937 sq. ft.

$1,520 - $2,820

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

D+

Review Ratings

Noise

3.5

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B

Average time to respond to reviews

11 days

View Community Timeline
View Community Timeline

Lane At Towne Crossing Reviews

(379)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

5/29/2023

Worst apartments

This is the worst place to live the office people are horrible they donā€™t listen to any of your needs the bugs are horrible and the maintenance walks in your home with out any notice even when you tell them not to on paper. Theā€¦Ā See More >
    Manager

    5/30/2023

    Lane At Towne Crossing
    Anonymous- please contact the office right away so we can address any outstanding concerns you are having. Getting you taken care of is our top priority. Lane at Towne Crossing Team
    Review Author Icon

    anonymous

    Resident ā€¢ 2023

    5/8/2023

    Definitely Wish I Didnt Move Here

    Many things wrong with this place, so I had to write a novel. First off, a little backstory. I had to make a cross-country move, and I flew into Dallas to tour apartments in person before the move. When I toured here, the employees areā€¦Ā See More >
    Manager

    5/29/2023

    Lane At Towne Crossing
    On behalf of our team, please accept our sincere apologies, we understand how disappointing it can be when expectations are not met. I would like to thank you for your feedback; it is very important to me and the growth of our team here. I would love the opportunity to discuss any concerns you have about your time living at our property. Please contact me at your earliest convenience so we can set up a mutually convenient time to chat. Kathy Sawyer, Property Manager
    Review Author Icon

    anonymous

    Resident ā€¢ 2021

    4/19/2021

    Thank you to the office staff for getting me moved in as soon as possible. I could tell they were doing some changes but they still took the time to help me and answered all my questions. Looking forward to moving in

      Updated Review

      Review Author Icon

      Resident 778797

      Verified Resident ā€¢ 2020 - 2021

      4/4/2021

      Terrible service related to maintenance and pest control. Problem is still current. I've submitted over 5 service requests for Roaches and still no resolution. I requested paperwork to verify and scan that the requested work was done and to see who entered my apt

        Manager

        4/10/2021

        Lane At Towne Crossing
        Thank you for your feedback on Lane at Towne Crossing. We have done a lot of work to improve the community and appreciate your kind words. We are so sorry to hear that you are dealing with pest control issues in your home, and we know how frustrating this can be. We do have a pest control company that comes weekly and we will continue to treat the building to help eliminate these pests. Please reach out to us at LaneTowneCrossing@Pegasusresidential.com with any further concerns you may have, and thank you for choosing Lane at Towne Crossing Apartments to be your home!
        Review Author Icon

        Resident 886844

        Verified Resident ā€¢ 2013 - 2021

        3/22/2021

        Not the best. Different management companies keep taking over, each new company that takes over seems to want to remodel the looks of the complex vs fixing the current issues. When I first moved in, I opened the dishwasher and there was a full loadā€¦Ā See More >
          Review Author Icon

          Resident 886556

          Verified Resident ā€¢ 2020 - 2021

          3/22/2021

          I've only been here since November but the move in process was fast and easy. The ladies in the front office were so helpful and friendly and answered any questions I had. Every now and then we have issues in the apartment but every timeā€¦Ā See More >
            Manager

            4/6/2021

            Lane At Towne Crossing
            Thank you so much for the great review and kind words! We pride ourselves on our customer service and are so happy that you got to experience that with our team! Thank you for taking the time to share your honest feedback, and if you should have any questions or concerns, please don't hesitate to reach out to us; we are eager to help!

            Updated Review

            Review Author Icon

            Resident 457794

            Verified Resident ā€¢ 2016 - 2021

            3/15/2021

            When we first moved over here the community was great now it's loud music you have tenants leaving trash on the hedges there's trash all in the parking lot all I ask that the staff here at the lane improve themselves

              Manager

              4/6/2021

              Lane At Towne Crossing
              Thank you for your feedback on Lane at Towne Crossing. We have done a lot of work to improve the community and appreciate your kind words. Please reach out to us at LaneTowneCrossing@Pegasusresidential.com with any further concerns you may have, and thank you for choosing Lane at Towne Crossing Apartments to be your home!

              Updated Review

              Review Author Icon

              Resident 765362

              Verified Resident ā€¢ 2020 - 2021

              3/10/2021

              It's been great never a problem the property is beautiful residents are nice apartment staff is the best property always clean I would recommend these apartments to my family and friends great location to many different restaurants and close to the mall

                Manager

                3/13/2021

                Lane At Towne Crossing
                Thank you so much for the great review and kind words! We pride ourselves on our customer service and are so happy that you got to experience that with our team! Thank you for taking the time to share your honest feedback, and if you should have any questions or concerns, please don't hesitate to reach out to us; we are eager to help!
                Review Author Icon

                Resident 876849

                Verified Resident ā€¢ 2005 - 2021

                3/1/2021

                I've lived here for 15+ years. This is hands down the worst local management team I've had to deal with. Toilet constantly running for 9 days now. Damage to the paint from leaks above me that's not been repaired even after taking pictures and theyā€¦Ā See More >
                  Manager

                  3/3/2021

                  Lane At Towne Crossing
                  Thank you for your feedback on Lane at Towne Crossing. Please reach out to us at LaneTowneCrossing@Pegasusresidential.com with any further concerns you may have, and thank you for choosing Lane at Towne Crossing Apartments to be your home!
                  Review Author Icon

                  Resident 876848

                  Verified Resident ā€¢ 2020 - 2021

                  2/28/2021

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                    Updated Review

                    Review Author Icon

                    Resident 698330

                    Verified Resident ā€¢ 2019 - 2021

                    2/28/2021

                    It was real good at first but now the service is bad and especially the attitude of the manager. The two ladies that work in the office are very nice and polite. They are very respectful. But the manager is the opposite.

                      Manager

                      3/3/2021

                      Lane At Towne Crossing
                      Thank you for your feedback on Lane at Towne Crossing. Please reach out to us at LaneTowneCrossing@Pegasusresidential.com with any further concerns you may have, and thank you for choosing Lane at Towne Crossing Apartments to be your home!

                      Updated Review

                      Review Author Icon

                      Resident 737533

                      Verified Resident ā€¢ 2020 - 2021

                      2/28/2021

                      Not good at all. The property isn't kept up. The property have pest problems and the building are starting to look ran down. Some of the staff members are nice and helpful and other are rude and unfriendly.

                        Manager

                        3/3/2021

                        Lane At Towne Crossing
                        Hello, we are sorry to hear of your encounters during your residency at Lane at Towne Crossing. At our community, we strive to provide exceptional customer service in all aspects, which includes resolving any resident issues that need to be addressed to help keep our community beautiful. Thank you for taking the time to leave us your honest feedback. Please reach out to us in the office so that we can take care of any lingering issues you are experiencing. You can reach me directly at lanetownecrossing-CM@pegasusresidential.com or you can give us a call at 972-686-5444. We appreciate your residency and hope to hear from you soon.

                        Updated Review

                        Review Author Icon

                        Resident 855648

                        Verified Resident ā€¢ 2000 - 2021

                        2/15/2021

                        It is not at all the happy and friendly complex it use to be you even hate to go into the office for anything you stay here because it's hard to get up and move when you get old you maintenance people they remain veryā€¦Ā See More >
                          Manager

                          3/3/2021

                          Lane At Towne Crossing
                          Thank you for your feedback on Lane at Towne Crossing. Please reach out to us at LaneTowneCrossing@Pegasusresidential.com with any further concerns you may have, and thank you for choosing Lane at Towne Crossing Apartments to be your home!
                          Review Author Icon

                          Resident 869640

                          Verified Resident ā€¢ 2021

                          2/2/2021

                          The people in the office are really nice! The one bedroom has a lot of space and is definitely affordable! Overall the apartment is amazing! I loved it before I moved in and I still do. And the patio is bigger then I expected!

                            Manager

                            2/6/2021

                            Lane At Towne Crossing
                            Thank you so much for the 5- star rating! We are so happy to hear that you are having a great experience here at Lane at Towne Crossing

                            Updated Review

                            Review Author Icon

                            Resident 768648

                            Verified Resident ā€¢ 2017 - 2020

                            11/19/2020

                            I have enjoyed my stay here so far. It is quiet and the grounds are well kept. The office staff are very friendly and respectful. The property is a little outdated for the price but somewhat fair I believe.

                              Manager

                              11/25/2020

                              Lane At Towne Crossing
                              Thank you for your feedback on Lane at Towne Crossing. We have done a lot of work to improve the community and appreciate your kind words. Please reach out to us at LaneTowneCrossing@Pegasusresidential.com with any further concerns you may have, and thank you for choosing Lane at Towne Crossing Apartments to be your home!
                              Review Author Icon

                              Resident 843923

                              Verified Resident ā€¢ 2020

                              11/15/2020

                              They are ok but will not renew my lease here. I was expecting more space then which I have rented. I was going off which what I seen on the internet. But it's quite here and do not have to drive far to get toā€¦Ā See More >
                                Manager

                                11/18/2020

                                Lane At Towne Crossing
                                Thank you for your feedback on Lane at Towne Crossing. We have done a lot of work to improve the community and appreciate your kind words. Please reach out to us at LaneTowneCrossing@Pegasusresidential.com with any further concerns you may have, and thank you for choosing Lane at Towne Crossing Apartments to be your home!
                                Review Author Icon

                                Resident 841209

                                Verified Resident ā€¢ 2015 - 2020

                                11/8/2020

                                A@aaaa@hgyyuuhgggyyyyuuuuuuggfffddfggggtttyyyyyyyyyuuuhffgy

                                  Review Author Icon

                                  Resident 836465

                                  Verified Resident ā€¢ 2020

                                  10/26/2020

                                  The move in process was extremely quick and easy. The front office staff made sure to keep in contact with me while they were getting my apartment ready. Love the fact that they accept pets without hassle. The community is kept very clean and wellā€¦Ā See More >
                                    Manager

                                    10/28/2020

                                    Lane At Towne Crossing
                                    Thank you so much for the great review and kind words! We pride ourselves on our customer service and are so happy that you got to experience that with our team! Thank you for taking the time to share your honest feedback, and if you should have any questions or concerns, please don't hesitate to reach out to us; we are eager to help!

                                    Updated Review

                                    Review Author Icon

                                    Resident 608721

                                    Verified Resident ā€¢ 2018 - 2020

                                    10/20/2020

                                    Very happy and satisfied. Highky recommended. Great place great service and location.Restaurants,school,groceries,mall is very close. Location is very nice and very peaceful to live, so quiet, very ni

                                      Manager

                                      10/26/2020

                                      Lane At Towne Crossing
                                      Thank you so much for the 5- star rating! We are so happy to hear that you are having a great experience here at Lane at Towne Crossing
                                      Review Author Icon

                                      Resident 831249

                                      Verified Resident ā€¢ 2020

                                      10/11/2020

                                      I got the apartment on the bottom floor which I wanted. The staff was great. They have bent over backwards for me and I appreciate it.The are absolutely wonderful. They helped me when U had a question about getting a bar in my bathroom

                                        Manager

                                        10/16/2020

                                        Lane At Towne Crossing
                                        Thank you so much for the great review and kind words! We pride ourselves on our customer service and are so happy that you got to experience that with our team! Thank you for taking the time to share your honest feedback, and if you should have any questions or concerns, please don't hesitate to reach out to us; we are eager to help!

                                        Updated Review

                                        Review Author Icon

                                        Resident 714802

                                        Verified Resident ā€¢ 2019 - 2020

                                        10/7/2020

                                        Maintenance is always quick to come and 90% of time fixed the issue same day. Property staff is friendly and helpful. Property maintenance does great job at keeping the breezeways and doors clean, also willing to take trash for you when/if needed.

                                          Manager

                                          10/9/2020

                                          Lane At Towne Crossing
                                          Thank you so much for the 5- star rating! We are so happy to hear that you are having a great experience here at Lane at Towne Crossing
                                          Review Author Icon

                                          Resident 815493

                                          Verified Resident ā€¢ 2020

                                          9/9/2020

                                          The staff is amazing very down to earth and very helpful. The complex is very quiet and clean, very spacious and beautiful. Close by town east mall and just 15 mins from downtown. Highly recommended for new couple and even small families. You will notā€¦Ā See More >
                                            Manager

                                            9/13/2020

                                            Lane At Towne Crossing
                                            Thank you so much for the great review and kind words! We pride ourselves on our customer service and are so happy that you got to experience that with our team! Thank you for taking the time to share your honest feedback, and if you should have any questions or concerns, please don't hesitate to reach out to us; we are eager to help!
                                            Review Author Icon

                                            Resident 805868

                                            Verified Resident ā€¢ 2020

                                            8/20/2020

                                            When going through the leasing process the staff made it very easy and they were very helpful. The property is conveniently located close to multiple shopping centers, places to eat, and a mall. The property is great for people with pets as they are petā€¦Ā See More >
                                              Manager

                                              8/26/2020

                                              Lane At Towne Crossing
                                              Thank you so much for the great review and kind words! We pride ourselves on our customer service and are so happy that you got to experience that with our team! Thank you for taking the time to share your honest feedback, and if you should have any questions or concerns, please don't hesitate to reach out to us; we are eager to help!

                                              Updated Review

                                              Review Author Icon

                                              Rlunadallas

                                              Resident ā€¢ 2020

                                              8/19/2020

                                              This complex isn't what it used to be, thought I would have a better experience being i lived here a few years back. First moved in and there were roaches everywhere photos attached down below, since then I had issues with the a/c for severalā€¦Ā See More >
                                                Manager

                                                8/26/2020

                                                Lane At Towne Crossing
                                                Hello, we are sorry to hear of your encounters during your residency at Lane at Towne Crossing. At our community, we strive to provide exceptional customer service in all aspects, which includes resolving any resident issues that need to be addressed to help keep our community beautiful. Thank you for taking the time to leave us your honest feedback. Please reach out to us in the office so that we can take care of any lingering issues you are experiencing. You can reach me directly at lanetownecrossing-CM@pegasusresidential.com or you can give us a call at 972-686-5444. We appreciate your residency and hope to hear from you soon.
                                                Review Author Icon

                                                Resident 801266

                                                Verified Resident ā€¢ 2010 - 2020

                                                8/7/2020

                                                This is a really nice community with the exception of a neighbor's dog barking and some noise in the parking lot. The apartment staff is really nice. I have lived here for several years and so have a couple of my neighbors.

                                                  Manager

                                                  8/11/2020

                                                  Lane At Towne Crossing
                                                  Thank you so much for the great review and kind words! We pride ourselves on our customer service and are so happy that you got to experience that with our team! Thank you for taking the time to share your honest feedback, and if you should have any questions or concerns, please don't hesitate to reach out to us; we are eager to help!

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Cats Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
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                                                  • Dogs Allowed
                                                    Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.. Pet Limit: 2
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                                                  Other
                                                  • Fitness Center
                                                  • On-site Management and 24-Hour Maintenance Team
                                                  • Online Resident Portal with Rent Payment and Service Requests
                                                  • Pet-Friendly Community
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                                                  Leasing

                                                  Your search is over. The exceptional suburban lifestyle you've been looking for is here at Lane at Towne Crossing near Town East Mall in Mesquite, Texas. Our modern apartment interiors feature all the perks you want, while our stellar community boasts a variety of resort-style amenities to bring a vacation vibe to your daily life. You've found your happy place at Lane at Towne Crossing. Get in touch today and let us show you around your new home in near Dallas! Contact our friendly team to schedule your personalized tour.
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                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday - Thursday: 09:00 AM - 05:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Harbor Group Management

                                                  B-
                                                  B-
                                                  Communities
                                                  206

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 393 number of votes by renters, Lane At Towne Crossing is currently rated 4 out of 5 stars.
                                                  Lane At Towne Crossing is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Lane At Towne Crossing is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Lane At Towne Crossing is rated 3.5/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  Lane At Towne Crossing is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Lane At Towne Crossing is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Lane At Towne Crossing is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  Managers have replied within 11 days to their community reviews in the past year.
                                                  Harbor Group Management
                                                  Cats Allowed
                                                  Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Restrictions: A pet profile (with PetScreening.com) and agreement for each pet required. Maximum of two pets per apartment home. No breed restrictions or weight limits. Applicable fees or deposits must be paid in full prior to the addition of a pet to your home. Animals not typically found in households including but not limited to monkeys, large birds, farm animals, squirrels, and large snakes and large lizards are prohibited. Aquariums over 15 gallons are also prohibited.
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  Lane At Towne Crossing

                                                  March 2024

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                                                  Lane At Towne Crossing is a 558 - 937 sq. ft. apartment in Mesquite in zip code 75150. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $840 - $2,820. Nearby cities include Sunnyvale, Balch Springs, Garland, Rowlett, and Dallas.

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