Ratings & Prices for The Place, Mesquite, TX

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2
Safety	2.6
Office Staff	2.2
Maintenance	2
Neighborhood	4.2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	7.5 days

Ratings & Reviews (43 Reviews)

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Resident • 2020 - 2021

02/20/2021

This place sucks. Don't move here unless you're a glutton for punishment. Wanna know why? - Staff never answers the phone. Ever. Good luck getting hold of anyone when things inevitably go wrong. - Maintenance takes EONS to do repairs, and even then, they half---- it.… See More

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The Place Manager

02/24/2021

We are saddened to read your comments which certainly don't reflect our typically high standards. We understand the importance of responsive and thorough maintenance and are eager to restore your confidence here. We are sorry that you have been disappointed in the past and are ready to change your living experience. Please email us at [email protected] so we may take care of any unresolved concerns. We learn from resident feedback and appreciate your candor.

Resident • 2020 - 2021

01/20/2021

Do not move into these apartments. They are NOT luxury by any means. I was told my apartment would be ready by a certain day, it was not. They have one person working in the office at a time, who are usually no help. They talk… See More

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The Place Manager

02/05/2021

Thank you for sharing your review with us. We are disappointed to hear we haven't lived up to your expectations - especially as you move into a new home. We want to restore your confidence and take care of any unresolved concerns involving the maintenance of your place. Please email us at [email protected], and we will get right on it.

Annoyed Tenant 1000002657 • Resident • 2019 - 2020

12/14/2020

I can see from the previous reviews that back in the day these apartments were descent. WELL!!! Not anymore. At first I lived in a one bedroom and it was ok, but for the price EVERYTHING was outdated. After this COVID, since I was working from… See More

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The Place Manager

12/19/2020

Hello, thank you for bringing your concerns to our attention. Our team strives to provide exceptional homes and customer service, and we deeply regret if your experience fell short of this goal. Please be assured, your comfort in your home is important to us, and we are eager to involve our maintenance and pest-control teams to find an effective solution. As this review is anonymous, please contact us at [email protected] so we may gather additional information from you.

Resident • 2018 - 2020

10/19/2020

The Place apartments is good for a first time renter. But our apartment has had water damage since before we moved in, the maintenance crew pretty much DIYs repairs. The water bill is absolutely RIDICULOUS. The complex overwatered twice a day, to the point where the… See More

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The Place Manager

10/24/2020

Hello, thank you for reaching out to us with your concerns. It is heartening to know that you enjoy your friendly neighbors and our conveniently located community. However, we want all aspects of your residency with us to be worthy of five stars. We want to address your concerns individually and invite you to connect with us at [email protected] so we may have a detailed discussion. Thank you in advance for contacting us.

Nancy Robbins • Prospective Resident • Visited 2019

12/20/2019

These apartments are very nice, the staff was very friendly. I was greeted by two ladies which was very pleasant. I will be doing my application today. They have great prices and nice staff. I'm sure I will enjoy my stay here.

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The Place Manager

12/24/2019

Hi Nancy, we are excited to hear you enjoyed your visit with us! Our team works around the clock to ensure that all of our residents and guests have a pleasant experience with us. If you have any questions about the application, feel free to reach out!

Resident • 2019

11/22/2019

The entire staff at The Place is extremely friendly and professional. The community and apartment amenities are great. I love living there and being able to walk to the restaurants that are close by. Wish I had moved sooner and hope to stay a long time.… See More

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The Place Manager

11/26/2019

Thank you so much for the excellent review! We are excited to hear you are enjoying our friendly team and the optimal location of our community. Rest assured, we are always here for you if you need us!

Resident • 2019

10/18/2019

I haven't lived here that long but so far is good. My apartment is quiet there's always parking right in front of my unit and it's relatively clean. It seems like a good neighborhood to live, safe, clean, well maintained.

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The Place Manager

10/22/2019

Thank you for choosing us as your new home! We are excited to hear you are enjoying your stay with us. Please stop by and see our friendly team members at our office if you ever have any comments or questions!

Resident • 2018 - 2019

08/22/2019

I have a one bedroom apartment and it is nice but cost too much due to all the added charges that make the rent so high. My only complaint is the maintenance of the drainage easement. It is what I look at from my patio and… See More

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Resident • 2018

11/16/2018

My experience at The Place Apartments so far, is good. My apartment is quiet, there's always parking, and it's relatively clean. I like the layout of the studio apartment and it is affordable for pet owners.

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The Place Manager

11/20/2018

Well, we are glad to hear things are off to a good start! We're very happy to have you here at The Place and look forward to providing you with quality service for quite some time to come. We hope you know you are always welcome to stop by the office if you ever find yourself in need of a little assistance.

Resident • 2018

11/09/2018

Love living here. I have had great experience living for the few months. Friendly staff and maintenance. Maintenance has taken care of all my needs. Love the pool and panic area with the grills just wish summer time wasn't over.

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Resident • 2018

10/15/2018

I love this community because of the safety and pleasent staff. When I moved from SA this was one of the first place I saw and automatically wanted to move in. The manager and asst are awesome.. Its clean and convinent to stores and shopping centers.… See More

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The Place Manager

10/24/2018

Thank you so much for the five-star rating! We're happy to see that you've been nothing short of satisfied with your stay with us. That being said, if you ever have suggestions for improvement, we're all ears in the office.

Yirdelie_R • Resident • 2017 - 2018

02/28/2018

Love the assistance I get from Cindy when I go in the office she helps me with joy and smile in her face thank you The location is clean The maintenance are fast to fix the issue Love the fitness room

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The Place Manager

05/15/2018

Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know id there's anything we can do to help you continue to enjoy your home. Should you need anything, please feel free to contract us 972-270-6468 [email protected]

Resident • 2015 - 2017

10/19/2017

Convenience, yes! Rude management, yes! New appliances, yes! Bugs, yes! Pool, yes! You have to pay, yes! Free cable, yes! Squeaky doors, yes! Worse than north dallas (skillman area), yes! Valet trash, yes! Trash all around, yes! Covered parking, yes! You have to pay, yes! Over-rated… See More

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Prospective Resident • Visited 2016

12/01/2016

I haven't had any problems with roaches like some tenant's have but what I will say is that the office staff sucks they are horrible. Every time you look around they are trying to find some kind of way to skeem money out of you. They… See More

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cmaese35 • Resident • 2016

11/19/2016

Terrible apartment complex. Before signing my lease i asked them numerous times if they had problems with roaches and of course they said no. Sure enough a week after my move in my apartment is FILLED with roaches. You cant even walk around your own house… See More

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Resident • 2013 - 2016

07/29/2016

HORRIBLE CUSTOMER SERVICE HORRIBLE COURTESY OFFICER THAT WILL BEAT ON YOUR DOOR . NEVER PARKING . THEY ARE NOT WORTH THE PRICE AND NOT UP TO DATE . WHEN I FIRST MOVED IN I HAD ROACHES NEVER EVER AGAIN ! DONT MOVE HERE THERE ARE OTHER… See More

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Resident • 2015 - 2016

07/06/2016

At first (maybe the first week) it wasn't so bad. Till you hear the gun shots in the alley behind you in the middle of the night and you have your neighbors upstairs fighting like they're killing each other. I've called the cops about 6 times… See More

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Resident • 2006 - 2016

07/01/2016

I have been a resident quite some time, and this new management is by far THE WORST. Great, we have updated facilities and new paint. But what good is a pool that's been closed all summer and now that's it's open, tells us we are not… See More

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[email protected] • Resident • 2015 - 2016

04/20/2016

Where do I start. We have been here since July 2015 and are anxious for our lease to be up this coming up July 2016. This has been the worst year ever! Our apartment got flooded from our up top neighbors and we had visible mold,… See More

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PlainJane18 • Resident • 2015 - 2016

01/07/2016

DO NOT MOVE HERE! This place has been a living hell since I moved here. These apartments are infested with roaches, the appliances are outdated, the roofs have persistent leaks, and maintenance is sorry as hell. They should really lower the rent. My lease is up… See More

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Resident • 2013 - 2016

01/03/2016

Beautiful complex, well kept up landscaping. Faulty wiring in unit, breakers blow often. Could use an updating with appliances. They paint over paint when maintaining a unit and getting it ready for the next leaser. The laminate and carpet are very cheap, but better than nothing.… See More

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Resident • 2011 - 2014

04/19/2014

I moved in June 2011 and I love my apartment and my neighbors. I've never had any problems except one time when my neighbor was driving up to the apt with his stereo up loud. What apartments don't have that problem. They just sent my letter… See More

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The Place Manager

03/25/2014

Hello! We appreciate you taking the time to post your review and are so happy to hear you are enjoying your experience here at The Place. Thank you for your feedback on parking. We are happy to look into the possibility of having reserved parking options. We are available in the office if there is anything you need! Sincerely, The Place Management

Resident • 2006 - 2014

04/05/2014

Where to begin....I have originally live on this property since 2006. Trust me it is only do to the fact I do not like to move, but this is my last year at this poorly ran place! My main issue with this property is the management,… See More

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Resident • 2012 - 2013

03/30/2014

This place is ------! When I moved in, my living room smelled like urine. After complaining for months, they finally replaced the carpet. After that, they acted as if I owed them something. I absolutely hated living here. The neighbors are loud, inconsiderate, and nosey. I… See More

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The Place Manager

03/14/2013

Dear anonymous, Thank you for speaking with Mary on the phone about these issues. We hope we have been able to resolve the pet smell in your apartment by replacing your carpet. We apologize for the inconvenience you were having prior to this resolve and encourage you to reach out to the office at any time for your future needs. Maintenance also took a look at your dishwasher and it appeared to be working properly after running a cleaning cycle. If you are still having any trouble with it, please let Mary know. If you ever witness any criminal activity, please call the police and it is also helpful if you let the office know so we can pass information on to our residents as needed. Again, we hope we have been able to address all of your needs but if there is anything else we can do, please don't hesitate to call our office at 972-270-6468. Sincerely, The Place Management __ Hi dandrea882003, We received your email and other comments and will be reaching out to you ASAP to resolve the roach problem you are reporting. We apologize if you feel The Place has not been forthcoming with our corporate contact information. Our website (http://www.theplaceapartments.com/) links to our management company's website (http://www.ppmusa.net) which includes the contact information you have provided. We hope we will be able to resolve your issue when we speak to you directly. Thank you for your feedback, The Place Management __ Hi anonymous, We have been encouraging all residents to leave feedback either in person or online so we can address any comments or concerns. Of course, we always hope for positive feedback, however we also appreciate constructive criticism so we can make improvements.

Resident • 2013 - 2014

03/30/2014

I've lived in a half dozen apartments in mesquite and this will be the only complex that I renew at. There are a lot of bad reviews on here but you have to remember That it's all about perspective, if your not a snob, and want… See More

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The Place Manager

03/31/2014

Thank you for taking the time to post your honest feedback! We are so happy to hear you enjoy living at The Place and look forward to working with you on your lease renewal in the future. If there is anything you need in the meantime, let the office know. Best regards, The Place Management

•

Updated Review

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Manager

Features & Amenities

Laundry

Clothes Care Centers

General

24-Hour Fitness Center
Cyber Cafe
Dog Park
On-Site Management
Online Payments Accepted
Onsite Services
Outdoor Kitchen Area
Package Receiving Service
Pool
Pool Lounge Area
Valet Trash Service

Pets

Dogs Allowed
Deposit: $500
Fee: $250 ~ 250
Restrictions: We welcome a max of 2 pets per apartment home. There is a $250 pet fee per pet (non-refundable) and $500 pet deposit per pet(non-refundable). Pet rent is $10 per pet per month. Aggressive breeds are prohibited (Pit-bull, Rottweiler, Chow, etc.). Picture of pet and shots required. For more information, please call our Leasing Center.
Pet Limit: 2
Cats Allowed
Deposit: $500
Fee: $250 ~ 250
Restrictions: We welcome a max of 2 pets per apartment home. There is a $250 pet fee per pet (non-refundable) and $500 pet deposit per pet(non-refundable). Pet rent is $10 per pet per month. Aggressive breeds are prohibited (Pit-bull, Rottweiler, Chow, etc.). Picture of pet and shots required. For more information, please call our Leasing Center.
Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$694
SQ. FT.
705
Available
Avail.
6 Units
Model
A3

View Floor Plan

Price
Price
$718
SQ. FT.
600
Available
Avail.
7 Units
Model
A2

View Floor Plan

Price
Price
$773
SQ. FT.
510
Available
Avail.
11 Units
Model
A1

View Floor Plan

Price
Price
$799
SQ. FT.
760
Available
Avail.
3 Units
Model
A4

View Floor Plan

1 Bedrooms, 1.5 Bathrooms

Price
Price
$860
SQ. FT.
822
Available
Avail.
6 Units
Model
A5

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,065
SQ. FT.
1,056
Available
Avail.
1 Units
Model
B2

View Floor Plan

Price
Price
$1,334
SQ. FT.
1,013
Available
Avail.
1 Units
Model
B1

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

When you are searching for modern living apartments in Mesquite, Texas, there is only one place you will want to be - The Place Apartments! Convenient to I-30 and I-635, you will have easy access to Dallas and the entire Dallas/Fort Worth Metroplex. Enjoy and take a dip in our sparkling swimming pool or relax and tan on our pool lounge area. Use our cyber cafe and stay healthy, fit, and re-energized in our expanded fitness studio. Enjoy renovated, modern style 1 and 2 spacious bedroom apartment homes. We're a pet friendly community and welcome your fur friends. Directly across the street, you have your choice of restaurants, including Razzos Cajun Cafe, Sports City Cafe, Outback Steakhouse, and El Fenix. Just around the corner, you will find a variety of shops, grocery stores, and other businesses. Town East Mall is also close to The Place Apartments. Call us to schedule your appointment today, your new home awaits!

Office Hours

Sunday: Closed
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at The Place?
The community is rated 3.4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Place?
The community is rated 2/5 stars, signifying slight satisfaction on average.

How safe is The Place?
The community is rated 2.6/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 2/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 7.5 days to their community reviews in the past year.

Who manages The Place?
DayRise Residential, LLC

What is the pet policy at The Place?
Dogs Allowed
Deposit: $500
Fee: $250 ~ 250
Restrictions: We welcome a max of 2 pets per apartment home. There is a $250 pet fee per pet (non-refundable) and $500 pet deposit per pet(non-refundable). Pet rent is $10 per pet per month. Aggressive breeds are prohibited (Pit-bull, Rottweiler, Chow, etc.). Picture of pet and shots required. For more information, please call our Leasing Center.
Pet Limit: 2
Cats Allowed
Deposit: $500
Fee: $250 ~ 250
Restrictions: We welcome a max of 2 pets per apartment home. There is a $250 pet fee per pet (non-refundable) and $500 pet deposit per pet(non-refundable). Pet rent is $10 per pet per month. Aggressive breeds are prohibited (Pit-bull, Rottweiler, Chow, etc.). Picture of pet and shots required. For more information, please call our Leasing Center.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 2 Baths