| Number of reviews in the past 365 days | 5 |
| Percentage of reviews responded to | 80% |
| Average time to respond to reviews | 58 days |
3701 Towne Crossing Blvd., Mesquite, TX 75150
Ratings & Reviews (39 Reviews)
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Resident • 2019 - 2020 Recommended
Updated 05/21/2020
Reviewed 05/21/2020
I've lived here for a year, and I just renewed my lease. The complex itself is great! The staff is easy going and communicates extremely well! The only thing that I would say I don't like is the area. It's great for being close to restaurants… See More
The Place Manager23/23/2020
We appreciate your five-star review as a loyal resident! We're happy to hear that you are enjoying our friendly team and our top-notch community. We also appreciate your feedback regarding noise and utilities as we are always looking for new ways to improve the living experience of our residents. Thank you!
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Nancy Robbins • Prospective Resident • Visited 2019 Recommended
Updated 12/20/2019
Reviewed 12/20/2019
These apartments are very nice, the staff was very friendly. I was greeted by two ladies which was very pleasant. I will be doing my application today. They have great prices and nice staff. I'm sure I will enjoy my stay here.
The Place Manager24/24/2019
Hi Nancy, we are excited to hear you enjoyed your visit with us! Our team works around the clock to ensure that all of our residents and guests have a pleasant experience with us. If you have any questions about the application, feel free to reach out!
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Resident • 2019 Recommended
Updated 11/22/2019
Reviewed 11/22/2019
The entire staff at The Place is extremely friendly and professional. The community and apartment amenities are great. I love living there and being able to walk to the restaurants that are close by. Wish I had moved sooner and hope to stay a long time.… See More
The Place Manager26/26/2019
Thank you so much for the excellent review! We are excited to hear you are enjoying our friendly team and the optimal location of our community. Rest assured, we are always here for you if you need us!
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Resident • 2019 Recommended
Updated 10/18/2019
Reviewed 10/18/2019
I haven't lived here that long but so far is good. My apartment is quiet there's always parking right in front of my unit and it's relatively clean. It seems like a good neighborhood to live, safe, clean, well maintained.
The Place Manager22/22/2019
Thank you for choosing us as your new home! We are excited to hear you are enjoying your stay with us. Please stop by and see our friendly team members at our office if you ever have any comments or questions!
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Resident • 2018 - 2019 Recommended
Updated 08/22/2019
Reviewed 08/22/2019
I have a one bedroom apartment and it is nice but cost too much due to all the added charges that make the rent so high. My only complaint is the maintenance of the drainage easement. It is what I look at from my patio and… See More
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Resident • 2018 Recommended
Updated 11/16/2018
Reviewed 11/16/2018
My experience at The Place Apartments so far, is good. My apartment is quiet, there's always parking, and it's relatively clean. I like the layout of the studio apartment and it is affordable for pet owners.
The Place Manager20/20/2018
Well, we are glad to hear things are off to a good start! We're very happy to have you here at The Place and look forward to providing you with quality service for quite some time to come. We hope you know you are always welcome to stop by the office if you ever find yourself in need of a little assistance.
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Resident • 2018 Recommended
Updated 11/09/2018
Reviewed 11/21/2017
Love living here. I have had great experience living for the few months. Friendly staff and maintenance. Maintenance has taken care of all my needs. Love the pool and panic area with the grills just wish summer time wasn't over.
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Resident • 2018 Not Recommended
Updated 10/15/2018
Reviewed 10/15/2018
I love this community because of the safety and pleasent staff. When I moved from SA this was one of the first place I saw and automatically wanted to move in. The manager and asst are awesome.. Its clean and convinent to stores and shopping centers.… See More
The Place Manager24/24/2018
Thank you so much for the five-star rating! We're happy to see that you've been nothing short of satisfied with your stay with us. That being said, if you ever have suggestions for improvement, we're all ears in the office.
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Yirdelie_R • Resident • 2017 - 2018 Recommended
Updated 02/28/2018
Reviewed 02/28/2018
Love the assistance I get from Cindy when I go in the office she helps me with joy and smile in her face thank you The location is clean The maintenance are fast to fix the issue Love the fitness room
The Place Manager15/15/2018
Thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know id there's anything we can do to help you continue to enjoy your home. Should you need anything, please feel free to contract us 972-270-6468 [email protected]
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Resident • 2015 - 2017 Not Recommended
Updated 10/19/2017
Reviewed 10/19/2017
Convenience, yes! Rude management, yes! New appliances, yes! Bugs, yes! Pool, yes! You have to pay, yes! Free cable, yes! Squeaky doors, yes! Worse than north dallas (skillman area), yes! Valet trash, yes! Trash all around, yes! Covered parking, yes! You have to pay, yes! Over-rated… See More
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Prospective Resident • Visited 2016 Not Recommended
Updated 12/01/2016
Reviewed 12/01/2016
I haven't had any problems with roaches like some tenant's have but what I will say is that the office staff sucks they are horrible. Every time you look around they are trying to find some kind of way to skeem money out of you. They… See More
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cmaese35 • Resident • 2016 Not Recommended
Updated 11/19/2016
Reviewed 11/19/2016
Terrible apartment complex. Before signing my lease i asked them numerous times if they had problems with roaches and of course they said no. Sure enough a week after my move in my apartment is FILLED with roaches. You cant even walk around your own house… See More
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Resident • 2013 - 2016 Not Recommended
Updated 07/29/2016
Reviewed 07/29/2016
HORRIBLE CUSTOMER SERVICE HORRIBLE COURTESY OFFICER THAT WILL BEAT ON YOUR DOOR . NEVER PARKING . THEY ARE NOT WORTH THE PRICE AND NOT UP TO DATE . WHEN I FIRST MOVED IN I HAD ROACHES NEVER EVER AGAIN ! DONT MOVE HERE THERE ARE OTHER… See More
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Resident • 2015 - 2016 Not Recommended
Updated 07/06/2016
Reviewed 07/06/2016
At first (maybe the first week) it wasn't so bad. Till you hear the gun shots in the alley behind you in the middle of the night and you have your neighbors upstairs fighting like they're killing each other. I've called the cops about 6 times… See More
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Resident • 2006 - 2016 Not Recommended
Updated 07/01/2016
Reviewed 07/01/2016
I have been a resident quite some time, and this new management is by far THE WORST. Great, we have updated facilities and new paint. But what good is a pool that's been closed all summer and now that's it's open, tells us we are not… See More
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Updated 04/20/2016
Reviewed 04/19/2016
Where do I start. We have been here since July 2015 and are anxious for our lease to be up this coming up July 2016. This has been the worst year ever! Our apartment got flooded from our up top neighbors and we had visible mold,… See More
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PlainJane18 • Resident • 2015 - 2016 Not Recommended
Updated 01/07/2016
Reviewed 01/07/2016
DO NOT MOVE HERE! This place has been a living hell since I moved here. These apartments are infested with roaches, the appliances are outdated, the roofs have persistent leaks, and maintenance is sorry as hell. They should really lower the rent. My lease is up… See More
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Resident • 2013 - 2016 Not Recommended
Updated 01/03/2016
Reviewed 01/03/2016
Beautiful complex, well kept up landscaping. Faulty wiring in unit, breakers blow often. Could use an updating with appliances. They paint over paint when maintaining a unit and getting it ready for the next leaser. The laminate and carpet are very cheap, but better than nothing.… See More
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Resident • 2011 - 2014 Recommended
Updated 04/19/2014
Reviewed 03/24/2014
I moved in June 2011 and I love my apartment and my neighbors. I've never had any problems except one time when my neighbor was driving up to the apt with his stereo up loud. What apartments don't have that problem. They just sent my letter… See More
The Place Manager25/25/2014
Hello! We appreciate you taking the time to post your review and are so happy to hear you are enjoying your experience here at The Place. Thank you for your feedback on parking. We are happy to look into the possibility of having reserved parking options. We are available in the office if there is anything you need! Sincerely, The Place Management
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Resident • 2006 - 2014 Not Recommended
Updated 04/05/2014
Reviewed 04/05/2014
Where to begin....I have originally live on this property since 2006. Trust me it is only do to the fact I do not like to move, but this is my last year at this poorly ran place! My main issue with this property is the management,… See More
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Resident • 2012 - 2013 Not Recommended
Updated 03/30/2014
Reviewed 02/12/2013
This place is ------! When I moved in, my living room smelled like urine. After complaining for months, they finally replaced the carpet. After that, they acted as if I owed them something. I absolutely hated living here. The neighbors are loud, inconsiderate, and nosey. I… See More
The Place Manager14/25/2013
Dear anonymous, Thank you for speaking with Mary on the phone about these issues. We hope we have been able to resolve the pet smell in your apartment by replacing your carpet. We apologize for the inconvenience you were having prior to this resolve and encourage you to reach out to the office at any time for your future needs. Maintenance also took a look at your dishwasher and it appeared to be working properly after running a cleaning cycle. If you are still having any trouble with it, please let Mary know. If you ever witness any criminal activity, please call the police and it is also helpful if you let the office know so we can pass information on to our residents as needed. Again, we hope we have been able to address all of your needs but if there is anything else we can do, please don't hesitate to call our office at 972-270-6468. Sincerely, The Place Management __ Hi dandrea882003, We received your email and other comments and will be reaching out to you ASAP to resolve the roach problem you are reporting. We apologize if you feel The Place has not been forthcoming with our corporate contact information. Our website (http://www.theplaceapartments.com/) links to our management company's website (http://www.ppmusa.net) which includes the contact information you have provided. We hope we will be able to resolve your issue when we speak to you directly. Thank you for your feedback, The Place Management __ Hi anonymous, We have been encouraging all residents to leave feedback either in person or online so we can address any comments or concerns. Of course, we always hope for positive feedback, however we also appreciate constructive criticism so we can make improvements.
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Resident • 2013 - 2014 Recommended
Updated 03/30/2014
Reviewed 03/30/2014
I've lived in a half dozen apartments in mesquite and this will be the only complex that I renew at. There are a lot of bad reviews on here but you have to remember That it's all about perspective, if your not a snob, and want… See More
The Place Manager31/31/2014
Thank you for taking the time to post your honest feedback! We are so happy to hear you enjoy living at The Place and look forward to working with you on your lease renewal in the future. If there is anything you need in the meantime, let the office know. Best regards, The Place Management
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Resident • 2014 Recommended
Updated 03/26/2014
Reviewed 03/26/2014
Before I moved in I read the reviews but wanted to see for myself how the apartment people treated you, I even drove around at night a couple times to see where the noise level stood since I do have two young children, and it was… See More
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Resident • 2013 - 2014 Recommended
Updated 03/08/2014
Reviewed 03/08/2014
I have lived here for 8 months and will be moving in 2 months to be closer to my job. I have enjoyed my stay here. This place is quiet and nice. They have just built a picnic club house for residents and families. I hate… See More
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Resident • 2013 - 2014 Not Recommended
Updated 03/05/2014
Reviewed 03/05/2014
Drugs, violence, theft, noise and no parking. The ------- in the office are not personable and only care about money. See More
The Place Manager05/05/2014
Hi anonymous, We are disappointed to hear you feel this way. We would like to work with you regarding the issues you are having in our community. Please reach out to the office at your earliest convenience. Sincerely, The Place Management
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