Cornerstone Village
#7,692 #13 #1,254

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Cornerstone Village

3101 Midland Drive, Midland, TX 79707
(64 Reviews & Surveys)

Cornerstone Village Reviews

(14)

4 rating

See Details

15 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

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Resident 1100268

Verified Resident 2022 - 2023

8/31/2023

Hay cosas que todav?a no est?n bien cuando hacen los reportes los hacer pero mucho se tardan en llegar arreglar espero que puedan arreglar lo m?s antes posible y ordenas las cosas para tener un mejor punteo con todo

    Manager

    4/1/2024

    Cornerstone Village
    Dear Resident: Please allow me to apologize about the inconvenience that you are having at our community. Please feel free to contact the office via phone at (432)694-7252 or come to the office to address all maintenance issues you are experiencing. I can ensure that we get this taken care of for you ASAP. Our commitment to you and our residents is to have a pleasant place to call home. Thank you for taking the time to address your concerns with us.
    Review Author Icon

    Resident 1148409

    Verified Resident 2023

    6/8/2023

    Del 1 al 10 les doy un 7 pues solo tengo Uno meses aqu? en los aptos... por ahora todo bien con respecto a la convivencia y el trato con los de la administraci?n, pero si me gustar?a se tomar?n m?s en serio las inquietudes que presentamos como inquilinos, no demorar en resolver satisfactoriamente los inconvenientes que se presentan porque para eso uno cumple puntualmente con los pagos.

      Manager

      6/20/2023

      Cornerstone Village
      Agradecemos que se tome el tiempo para brindarnos una evaluación. Nos gustaría tener la oportunidad de abordar cualquier problema. Comuníquese con la oficina cuando esté disponible.
      Review Author Icon

      Resident 1126451

      Verified Resident 2023

      3/30/2023

      Muy bueno. Muy c?modo algunos problemas con la lavander?a que no secan las lavadoras y deja la ropa mojada me gustar?a que arreglaran el problema y resuelvan lo de las maquinas de lavados que se traga el dinero gracias

        Manager

        3/30/2023

        Cornerstone Village
        Gracias por traer esto a nuestra atención. Agradecemos los comentarios.
        Review Author Icon

        Resident 1110128

        Verified Resident 2023

        2/7/2023

        The process was alright, communication was great with the office but when we moved in we noticed dog escense and a lot of bugs. And very dirty seems the previous owner didnt take care of the apartment so we ended fixing some stuff by our own and still fighting agains the smell or the carpet

          Manager

          3/29/2023

          Cornerstone Village
          We apologize that your home was not what you expected. Please contact the office so that we can make sure that everything has been completed. Thank you for your feedback.
          Review Author Icon

          Resident 1078549

          Verified Resident 2020 - 2022

          10/25/2022

          It Is A Very Nice Environment ? It is a very nice environment for apartments , it is always quiet and good for family. All the people are really friendly and helpful And also staff was very much help with the whole process.

            Manager

            1/9/2023

            Cornerstone Village
            Thank you for the awesome review. Please let us know how we can get all 5's.
            Review Author Icon

            Resident 1058115

            Verified Resident 2022

            8/23/2022

            No problems other than the awful smoke smell. Friendly people. The noise can be kind of annoying since I'm by the street, but earplugs are helpful. Anything after the first paragraph can be omitted. Just typing here so I have the minimum characters.

              Manager

              4/1/2024

              Cornerstone Village
              Thank you for taking the time to leave a review about our community. Please contact the office at (432)694-7252 with any information you may have regarding the smoke smell you are experiencing. We would love to be of assistance to you in resolving this issue. Please also be sure to let us know if there is anything further we can do to enhance your experience with us.
              Review Author Icon

              Resident 1034514

              Verified Resident 2022

              6/10/2022

              Affordable price range, nice spacious interior floor plans, staff is amazing and friendly at making sure you're taken care of wether it'd be something wrong in the apartment or making sure that everything is running smoothly and they are really professional with proving information and ready to help love the apartment plenty of room very quiet and area clean have a activity area tennis court, swimming pool, dog park, BBQ area

                Manager

                7/21/2022

                Cornerstone Village
                WOW!! Thank you for the amazing review. We love to see that you have had a great experience at Cornerstone Village.
                Review Author Icon

                Resident 1022075

                Verified Resident 2022

                5/3/2022

                Affordable price range, nice spacious interior floor plans, staff is really good at making sure you're taken care of wether it'd be something wrong in the apartment or making sure that everything is running smoothly and they are really professional with proving information and ready to help

                  Manager

                  4/1/2024

                  Cornerstone Village
                  Dear Valued Resident: Thank you for taking the time to leave us a review! We are thrilled that you are loving the community as much as we do! Please let us know if there is anything further we can do to enhance your experience with us further.
                  Review Author Icon

                  Resident 1015807

                  Verified Resident 2022

                  4/13/2022

                  Move in was super easy and fast! I have some problems with my AC but maintenance is working quickly to get the issue fixed! Management has been great and super resourceful! It's been an overall great experience this far!

                    Manager

                    4/19/2022

                    Cornerstone Village
                    Yay all 5's!! We love to hear from our residents and love that you have chose Cornerstone Village as your home. Please contact the office if have any additional concerns.
                    Review Author Icon

                    Resident 1004276

                    Verified Resident 2021 - 2022

                    3/6/2022

                    I have no problems with the unit. Expect that I moved beacuse the unit I was renting was to loud do the windows on the unit being to thin. But other than that everything is ok with the units. .........

                      Manager

                      4/1/2024

                      Cornerstone Village
                      Thank you for leaving a review about our community. We are happy to hear that we were able to get this issue resolved for you! Please let us know if there is anything further we can do to continue enhancing your experience with us.
                      Review Author Icon

                      Resident 982823

                      Verified Resident 2021

                      12/20/2021

                      It seems now that there is new management comparing to google reviews, things are much better here! I had a great experience upon applying and moving in. I am quite unfamiliar with the city but, the location of Cornerstone is appealing with pretty much everything you need within walking distance.

                        Manager

                        1/4/2022

                        Cornerstone Village
                        We are excited that you are enjoying your new home and the community of Cornerstone Village. We appreciate the 4 STAR review.
                        Review Author Icon

                        Resident 974393

                        Verified Resident 2019 - 2021

                        11/21/2021

                        Up until recently the experience had been horrible and not having the proper staff with not returning phone calls or just plain rude and disrespectful. The office assistant is rude and doesn't take residents seriously.

                          Manager

                          4/1/2024

                          Cornerstone Village
                          Dear Valued Resident: Thank you for taking the time to post a review regarding your concerns with the office staff. We appreciate your response and definitely want to improve in areas that are concerns for our residents. Please contact the office directly at (432)694-7252. We would love to hear about your experience so we can work to get this resolved ASAP for you. We will be sure to look into addressing the items discussed and will work toward making sure this is more of an enjoyable experience for you this point forward. We looking forward to speaking with you soon.
                          Review Author Icon

                          Resident 973519

                          Verified Resident 2021

                          11/18/2021

                          The apartments have been alright in my opinion. With staff changing every couple months it's kind of hard to get maintenance done in a timely manner. Also there's frequently small roaches every now and then but the new staff has been nice. That's why I give them five stars because it's out of their control.

                            Manager

                            4/1/2024

                            Cornerstone Village
                            Thank you for leaving a review about our community! We truly appreciate your residency and feedback. If you are still experiencing any issues with pests and/or service requests, please stop by the office or contact us via phone at (432)694-7252 to discuss further. We are happy to get you scheduled for pest control which is available to our residents weekly and/or get our maintenance team over to your apartment to resolve any issues you may be experiencing. Thank you again for addressing this with us so we are able to get this corrected for you.
                            Review Author Icon

                            Resident 960778

                            Verified Resident 2021

                            10/13/2021

                            When I moved in back in April 2021 into apt 100 I had problems from day one when water was coming in through the window and walls and nothing got done. Until finally in August they finally moved us to apt 206, and we've had problems first with AC unit, than pest control isn't spraying and water is not draining in the dishwasher area and maintenance hasn't yet came by to fix it. Over all my experience here haS BEEN NOTHING BUT HEADACHES!!

                              Manager

                              4/1/2024

                              Cornerstone Village
                              Dear Valued Resident: Thank you for taking the time to post a review regarding your concerns. We appreciate your response and definitely want to improve in areas that are concerns for our residents. Please contact the office directly at (432)694-7252. We would love to hear about your experience so we can work to get this resolved ASAP for you. We will be sure to look into addressing the items discussed and will work toward making sure this is more of an enjoyable experience for you this point forward. We are looking forward to speaking with you soon.

                              epIQ Ratings

                              What is epIQ?

                              The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                              epIQ Report Card

                              In partnership with SatisFacts™

                              Community epIQ Grade

                              B
                              B

                              Renter Ratings

                              B

                              Review Ratings

                              Noise

                              3.0

                              Grounds

                              3.0

                              Safety

                              3.0

                              Office Staff

                              3.0

                              Maintenance

                              2.0

                              Neighborhood

                              3.0

                              Survey Ratings

                              SatisFacts™ Tour Survey

                              SatisFacts™ Move-In Survey

                              SatisFacts™ Maintenance Survey

                              SatisFacts™ Renewal Survey

                              Review Count

                              B

                              Number of reviews in the past 365 days

                              1

                              Manager’s Review Engagement

                              A+

                              Percentage of reviews responded to

                              100.00%

                              Manager’s Review Reply Time

                              F

                              Average time to respond to reviews

                              214 days

                              View Community Timeline
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                              This community is managed by

                              Myan Management

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                              Questions & Answers (0)

                              Frequently Asked

                              Based on 64 number of votes by renters, Cornerstone Village is currently rated 4 out of 5 stars.
                              Cornerstone Village is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                              Cornerstone Village is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                              Cornerstone Village is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                              Cornerstone Village is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                              Cornerstone Village is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                              Cornerstone Village is rated 3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                              Managers have responded to 100% of their community reviews in the past year.
                              Managers have replied within 214 days to their community reviews in the past year.
                              Myan Management
                              No pet policy available

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                              Cornerstone Village

                              June 2024

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                              Beds

                              0

                              Baths

                              0

                              Cornerstone Village is an apartment in Midland in zip code 79707. This community has a 0 Bed, 0 Bath Nearby cities include Odessa, Andrews, Big Spring, and Crane.

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