Sandstone Ridge Apartments
#1,594 #1 #190

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Sandstone Ridge Apartments

5501 Sherwood Drive, Midland, TX 79707
(598 Reviews & Surveys)
$1,786 - $1,792/mo

Sandstone Ridge Apartments Reviews

(65)

4.7 rating

See Details

93 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1223658

Verified Resident 2015 - 2024

2/5/2024

I am happy here or I would not be living in the complex. Look at many other communities and chose this one for the ties to the community by the ownership of this property, the Teal H20 hot water system and the fact that it is not a three story layout.

    Manager

    2/8/2024

    Sandstone Ridge Apartments
    Thank you for choosing our community as your home! We're glad to hear that you appreciate our ties to the community, unique features like the Teal H2O hot water system, and our layout. If you ever need assistance or have any questions, feel free to contact our team.
    Review Author Icon

    Resident 1223492

    Verified Resident 2024

    2/5/2024

    This community has been amazing. The property is absolutely beautiful and the staff has been wonderful! I would highly recommend this property. Maintenance requests are handled promptly. Maintenance staff is very professional.

      Manager

      2/8/2024

      Sandstone Ridge Apartments
      We're delighted to hear that you're enjoying our community and that our team has been wonderful. Your satisfaction is our top priority, and we're here to assist you with anything you may need. Thank you so much for reaching out.

      Updated Review

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      Resident 987243

      Verified Resident 2021 - 2024

      1/15/2024

      Resort like community with great staff. The common areas are always clean and a pleasure to visit and relax in. The maintenance and housekeeping staff is excellent, any work order is completed promptly and correctly the first time. Also, the community is pet friendly so iit is quite welcoming for dog lovers such as myself.

        Manager

        1/17/2024

        Sandstone Ridge Apartments
        Thank you for your positive feedback! We're pleased to hear that you enjoy our resort-like community, clean common areas, and the prompt service from our team. If you ever need further assistance, please reach out to our front office.
        Review Author Icon

        Resident 1213625

        Verified Resident 2022 - 2024

        1/2/2024

        Great staff, community, and overall quality. We appreciate all the support and special events by the clubhouse. Looking forward for this upcoming year of re-lease once more and keep spending time in this great complex.

          Manager

          1/5/2024

          Sandstone Ridge Apartments
          It's fantastic to hear that you appreciate our team, community, and the quality we strive to maintain. We're glad you enjoy the special events at the clubhouse, and we look forward to having you as part of our community for another year. If you ever have suggestions or questions, don't hesitate to reach out to our office.

          Updated Review

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          Resident 1209475

          Verified Resident 2021 - 2023

          12/18/2023

          This is a very well built facility that is poorly managed. The main objective is to keep the barn full with little regard to existing community. We love the facilities, neighborhood and fellows Sandstone tenants, but would love to see it managed the way it was when we moved in.

            Manager

            12/21/2023

            Sandstone Ridge Apartments
            Hello there. We appreciate your positive comments about our well-built facility and our community. We regret that you have concerns and would value the opportunity to meet with you in person to discuss them further. Our team works very hard to make Sandstone a wonderful home for our residents and your happiness is important to us. Please visit or call our office at your earliest convenience.
            Review Author Icon

            Resident 1194963

            Verified ProspectVisited 2023

            11/1/2023

            Your staff is racist, rude, and looks down at other people. You're not welcome here that's how i felt . I went in there when somebody else was in there and I was treated differently.I am a -------- and ---------- and the people that went in there at the same time were --------- and they walked out of there they got a bag to like move in and welcoming them, and we didn't get nothing we got rudeness, and, people looking at us like we're not serious about moving here ?

              Manager

              11/6/2023

              Sandstone Ridge Apartments
              Hello there. Thank you for reaching out with your feedback. Your comments are alarming, and we would like to address them with you directly. We value all residents and aim for fair and professional treatment for everyone. Please share your experience with us at customercare@embreydc.com at your earliest convenience. We look forward to hearing from you.
              Review Author Icon

              Resident 1191409

              Verified Resident 2021 - 2023

              10/20/2023

              Sandstone Ridge has been my home for three years, and it consistently exceeds my expectations. The complex is exceptionally well-maintained, providing a peaceful and quiet atmosphere. The professionalism of the management team is evident in their dedication to resident satisfaction. I am truly impressed by the attention to detail and care taken in managing the community. Living here has been a delightful experience, and I highly recommend Sandstone Ridge to anyone seeking a serene, well-managed living space.

                Manager

                10/24/2023

                Sandstone Ridge Apartments
                We are honored to have you as a resident for the past three years. Your kind words about the well-maintained environment and our dedicated management team mean a lot to us. Please remember that our front office is here to assist you with any inquiries or needs you may have.

                Updated Review

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                Resident 1017330

                Verified Resident 2022 - 2023

                10/18/2023

                It's a great property. The landscaping and facilities are kept up super well and make it a comfortable place to live. It's very nice. An elevated environment. The rent is extremely high and seems to continue to rise astronomically and this is why we choose to not renew our lease.

                  Manager

                  10/21/2023

                  Sandstone Ridge Apartments
                  Thank you for your review and feedback. We're glad you find Sandstone Ridge a nice place to call home! We really hate to see you go and hope you reconsider renewing your lease. Please visit us in the office at your convenience if you would like to discuss your renewal further. Thank you again.

                  Updated Review

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                  Resident 871891

                  Verified Resident 2021 - 2023

                  10/9/2023

                  Great maintenance staff. Good landscaping & appearance. Physical rental unit OK. Office staff and management seem to lack concern and professionalism. Overall this community is average or above. Although I appreciate being able at this time to once again express frustration over a recent incident, I really don't care to have to submit so many surveys.

                    Manager

                    10/14/2023

                    Sandstone Ridge Apartments
                    Thank you for your feedback, and we appreciate your comments about our maintenance team, landscaping, and the appearance of our community. We're sorry to hear you have any concerns about the professionalism of our office team. We want to provide the best customer service possible, and surveys help us do that. Your input is valuable, and we will take it to heart. Take care.
                    Review Author Icon

                    Resident 1183846

                    Verified ProspectVisited 2023

                    9/25/2023

                    The community itself was amazing. They had everything to offer that we were looking for in a new home. It was very excluded from the "outside World". We love how the apartments itself are gated and secured.

                      Manager

                      9/28/2023

                      Sandstone Ridge Apartments
                      We appreciate your kind words about our community and our peaceful atmosphere. Providing a comfortable living environment and sanctuary for our residents is a top priority for us. Please call or come by our office if you have any additional questions.
                      Review Author Icon

                      Resident 1175331

                      Verified ProspectVisited 2023

                      8/30/2023

                      The complex was very clean and well maintained. The staff was professional and very helpful. Bethany answered all my questions and helped me choose the best apartment for my needs and budget. There are lots of great amenities, including a movie room that will be great for my kids! Overall very impressed

                        Manager

                        9/2/2023

                        Sandstone Ridge Apartments
                        We are so glad you are enjoying our community and all it has to offer. It is good to hear Bethany helped you find the perfect new home. The movie room is hard to beat!

                        Updated Review

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                        Resident 999073

                        Verified Resident 2021 - 2023

                        7/28/2023

                        Best apartment complex in Midland. Staff is so kind and nice. They always are ready for helping you. This is my third year here and we're so happy to live here. Community, and area are the best. We live in Sandstone Crossing, and I love sunset's in my backyard. Definitely recomend Sandstone Ridge Apartments my friends.

                          Manager

                          8/1/2023

                          Sandstone Ridge Apartments
                          We truly appreciate your exceptional feedback and recommendation of our community. It means so much to us to hear how pleased you are with our scenic location and the attentive service of our team members. Thank you for making us your home!
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                          Resident 1162337

                          Verified Resident 2023

                          7/23/2023

                          I have been happy with our experience so far at Sandstone Ridge. The staff are friendly and helpful. The residents polite. We enjoy our apartment that overlooks the pool. The few weeks we have been here we are enjoying the quietness and beauty of the grounds.

                            Manager

                            7/26/2023

                            Sandstone Ridge Apartments
                            Welcome to our community! We are so glad you are enjoying your experience so far and your lovely view of the pool. We hope you are happy in our peaceful community for a long time to come.

                            Updated Review

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                            Resident 953405

                            Verified Resident 2017 - 2023

                            7/10/2023

                            My wife and I have really enjoyed our stay at the Sandstone Ridge Apt. It's a very peaceful and quiet community where you can feel relaxed and safe. The staff is very very friendly and accommodating. I highly recommend it to anyone looking for a quality living experience.

                              Manager

                              7/12/2023

                              Sandstone Ridge Apartments
                              Your review made our day! Thanks for letting us know that love your home! We appreciate your generous review and feedback.
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                              Resident 1032351

                              Verified ProspectVisited 2023

                              6/12/2023

                              Sandstone Ridge is the most luxurious apartments in Midland, and the Midland Crime map gives the area the best color green and rating. We took a tour which proved it. It's a real gated community. It's also very close to MAF for International travel.

                                Manager

                                6/14/2023

                                Sandstone Ridge Apartments
                                Thank you for your review! We are delighted to know what a pleasant experience you had while visiting our community and with all our community has to offer. We hope to see you here again soon.
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                                Resident 1141773

                                Verified ProspectVisited 2023

                                5/17/2023

                                It was very nice. All of the staff were cordial, positive and very knowledgeable. In particular, Terri took the time to help me with additional questions and was very hospitable in the process! I enjoyed the coffee!

                                  Manager

                                  5/19/2023

                                  Sandstone Ridge Apartments
                                  Thank you for your interest in our community. Terri and our team are awesome, and we are glad you experienced the excellent service we strive to always provide. Please call or come by our office if you have any additional questions.

                                  Updated Review

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                                  Resident 893563

                                  Verified Resident 2018 - 2023

                                  4/26/2023

                                  I really like this complex- grounds are amazing. Terri and Bethany are amazing to work with on anything needed. I feel safe here and love the areas to socialize. Although rent prices increase, there is plenty of notice to make the budget adjustment.

                                    Manager

                                    4/28/2023

                                    Sandstone Ridge Apartments
                                    Hi there. Thank you for your review and recognizing Bethany and her dedication to our community. We are so glad you are enjoying our socializing areas. Take care.
                                    Review Author Icon

                                    Resident 1134837

                                    Verified ProspectVisited 2023

                                    4/26/2023

                                    Enjoyable. Amazing landscaping with greenery and flowers, beautiful pool area. Office inviting. Great amenities with fitness center and many amenities open 24 hours a day. Coffee Internet cafe was nice also .

                                      Manager

                                      4/28/2023

                                      Sandstone Ridge Apartments
                                      Thank you for highlighting our beautiful atmosphere and amenities. Our team is here if you need anything!
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                                      Resident 1128234

                                      Verified Resident 2022 - 2023

                                      4/5/2023

                                      Rent continues to increase for lease renewals and no incentives for renewing leases are provided as it is for new move-ins. Prohibited dog breeds identified in lease are allowed and when on property not identified as service animals. As a gated community, people from outside use pool y propping gates open and jumping fence. Club house amenities that are 24 hour use are locked so tenants aren't able to use them (i.e. business office) per irresponsible other tenants.

                                        Manager

                                        4/10/2023

                                        Sandstone Ridge Apartments
                                        Thank you for taking the time to review. We are sorry to hear that you have not been completely satisfied with your experience and would like to learn more. Please call or come by our office so we may address your concerns with our amenities, pet policies, and renewal process. We look forward to hearing from you.
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                                        Resident 1125547

                                        Verified Resident 2022 - 2023

                                        3/27/2023

                                        We are very pleased with the community. The grounds are very well maintained and very attractive. Even though we don't use the amenities, they are very nice and very well maintained. Neighbors are friendly!

                                          Manager

                                          3/30/2023

                                          Sandstone Ridge Apartments
                                          We are so happy our friendly community has been such a great fit for you. We work hard to provide a clean and comfortable atmosphere and great amenities.
                                          Review Author Icon

                                          Resident 1122076

                                          Verified Resident 2022 - 2023

                                          3/15/2023

                                          It has been our experience that Sandstone Ridge holds the highest standards in every category a living community should have. Everyone is so friendly and professional. The office staff have gone above and beyond doing little favors for me as far as package deliveries go. The maintenance team is expeditious and resolve issues immediately. We haven't had any major issues. The community is well cared for. The people who live here are all very friendly and welcoming. The building is quiet. My husband didn't like the idea of living in an apartment but just a few days ago he commented on how it was like we weren't living in an apartment at all.

                                            Manager

                                            3/20/2023

                                            Sandstone Ridge Apartments
                                            Hi there. Your review is music to our ears. Thank you for your praise of our team, peaceful atmosphere, and overall experience. We are so glad you are a part of our community.
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                                            Resident 1118779

                                            Verified Resident 2021 - 2023

                                            3/6/2023

                                            No complaints. Property is well maintained and Staff/Management is always available and prompt to address any matters. I have no complaints at this time and have never heard of any complaints in the areas.

                                              Manager

                                              3/9/2023

                                              Sandstone Ridge Apartments
                                              Thank you for your kind review. It is music to our ears to hear how content you have been in our community. Please let us know if there is anything you need.

                                              Updated Review

                                              Review Author Icon

                                              Resident 1112017

                                              Verified Resident 2023

                                              2/20/2023

                                              Excelente los trabajos y las recomendaciones realizadas por los empleados del conjunto adem?s siempre est?n atentos a los siguientes d?as de presentada la falla en el apartamento en el cual vivo con mi familia

                                                Manager

                                                2/22/2023

                                                Sandstone Ridge Apartments
                                                Su fantástica evaluación afirma nuestro compromiso de superar las expectativas de nuestros residentes. Significa mucho para nosotros que nuestro equipo haya causado una impresión tan maravillosa con su atento servicio. ¡Gracias por elegirnos como tu hogar!
                                                Review Author Icon

                                                Resident 1112992

                                                Verified Resident 2023

                                                2/13/2023

                                                I'm new to this apartment community. It's a bit higher priced than others, but it's also really nice compared to some I've seen. The staff is polite, helpful, knowledgable, and timely in replying to emails.

                                                  Manager

                                                  2/17/2023

                                                  Sandstone Ridge Apartments
                                                  We are so happy to hear this! We hope you call Sandstone HOME for years to come!

                                                  Updated Review

                                                  Review Author Icon

                                                  Resident 976682

                                                  Verified Resident 2021 - 2023

                                                  1/23/2023

                                                  The community is like a family. There are a lot of events that encourage us to meet our neighbors. Everyone seems to look out for one another. Office and maintenance staff are so friendly and helpful. The property is very pretty to walk around.

                                                    Manager

                                                    1/26/2023

                                                    Sandstone Ridge Apartments
                                                    Thank you so much for your feedback. We love hearing praise for the wonderful, friendly atmosphere and our community events. Our team is here for you!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    1 Bed, 1 Bath

                                                    See Floor Plan Details

                                                    2 Bedrooms

                                                    2 Beds, 1 Bath

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    A
                                                    A

                                                    Renter Ratings

                                                    A

                                                    Review Ratings

                                                    Noise

                                                    4.5

                                                    Grounds

                                                    4.2

                                                    Safety

                                                    4.1

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.1

                                                    Neighborhood

                                                    4.4

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    A-

                                                    Number of reviews in the past 365 days

                                                    14

                                                    Manager’s Review Engagement

                                                    A+

                                                    Percentage of reviews responded to

                                                    100.00%

                                                    Manager’s Review Reply Time

                                                    A-

                                                    Average time to respond to reviews

                                                    3.29 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry in Units
                                                    Pets
                                                    • Deposit: Required
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Embrey Management

                                                    A
                                                    A
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 598 number of votes by renters, Sandstone Ridge Apartments is currently rated 4.7 out of 5 stars.
                                                    Sandstone Ridge Apartments is rated 4.2/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                    Sandstone Ridge Apartments is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Sandstone Ridge Apartments is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Sandstone Ridge Apartments is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Sandstone Ridge Apartments is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Sandstone Ridge Apartments is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3.29 days to their community reviews in the past year.
                                                    Embrey Management
                                                    Deposit: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Contact Property

                                                    Sandstone Ridge Apartments

                                                    June 2024

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                                                    Beds

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                                                    Baths

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                                                    Sandstone Ridge Apartments is an apartment in Midland in zip code 79707. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,792. Nearby cities include Odessa, Andrews, Big Spring, and Crane.

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