Review History for anonymous

Spanish Trace Apartments Ofc


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anonymous

Resident 2016

12/14/2016

This was my first apartment, my boyfriend and I lived there and had the worst experience. The management is terrible and changes way too constantly. It's not right, they can't keep up with anything and the new managers run things differently and don't know what's going on. We paid a 200 dollar deposit that we were told that we would get back. We called them and got told that we are only receiving 50 dollars back and that they sent it to our old address when we lived at the apartments??? And then proceeded to hang up. Awful management. They never answer their phone and when they do they are not helpful at all and tell you that they will call you back, and then never do. On top of the poor management system, they have a terrible bed bug infestation. About 2 weeks after moving in I started noticing red blotchy bites all over my body and then found a bed bug. I went immediately to the office and then got told the exterminator would come a week and a half later. I had to live in a bed bug infested apartment with brand new furniture that would later have to be thrown away. After a month of living there we moved out and not only had to pay for that months rent, but another one that we didn't even live in for. And we had to pay $1000 dollars for breaking the agreement. This place is a scam. I do NOT recommend these apartments to anyone.

    Review 17 out of 32

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    Spanish Trace Apartments Ofc

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