Heritage Grand at Sienna
#6,424 #3 #1,042

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Heritage Grand at Sienna

6303 Sienna Ranch Road, Missouri City, TX 77459
(122 Reviews)
$1,130 - $3,690/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 665 sq. ft.

$1,130 - $1,955

3 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 759 sq. ft.

$1,200 - $2,100

3 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 810 sq. ft.

$1,245 - $2,225

2 Available Units

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,175 sq. ft.

$1,665 - $2,965

3 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,265 sq. ft.

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,093 sq. ft.

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,429 sq. ft.

$2,220 - $3,690

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B+
B+

Renter Ratings

B

Review Ratings

Noise

3.8

Grounds

3.6

Safety

3.2

Office Staff

3.6

Maintenance

3.8

Neighborhood

4.4

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

31

Managerā€™s Review Engagement

B

Percentage of reviews responded to

70.97%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

77.45 days

View Community Timeline
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Heritage Grand at Sienna Reviews

(111)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 532057

Verified Resident ā€¢ 2022 - 2024

3/24/2024

Initially, I felt like my move-in had a bit of a rocky start. I felt I was lied to about my apartment being clean and ready to go when I was given the keys. However, when I open the door I come to find theā€¦Ā See More >
    Manager

    3/26/2024

    Heritage Grand at Sienna
    Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
    Review Author Icon

    anonymous

    Resident ā€¢ 2024

    3/21/2024

    Great location and staff is amazing

    Thank you so much for the team for making my move so easy! The leasing agent was so helpful and made me feel right at home when I first walked in. After touring, I knew I wanted to call this place my home. On theā€¦Ā See More >
      Manager

      3/23/2024

      Heritage Grand at Sienna
      Hello, providing high quality service is of the upmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
      Review Author Icon

      Resident 1233572

      Verified Resident ā€¢ 2023 - 2024

      3/10/2024

      Overall very good. Staff is responsive and courteous. Property is kept up and gates are always operational. Apartments have EXCELLENT soundproofing as I NEVER hear my neighbors and rarely what is going on outside. There is adequate parking and I feel safe in my surroundingsā€¦Ā See More >
        Manager

        3/12/2024

        Heritage Grand at Sienna
        Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
        Review Author Icon

        Resident 1231437

        Verified Resident ā€¢ 2023 - 2024

        3/3/2024

        Community is very clean and quiet. Management is very professional and worked well with me. I haven't had any apartment issues since I have been here. No one bothers anyone. I have one issue and that's people walking there dogs off their leash.

          Manager

          3/6/2024

          Heritage Grand at Sienna
          Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
          Review Author Icon

          Resident 1230059

          Verified Resident ā€¢ 2023 - 2024

          2/27/2024

          My experience with heritage grand has been phenomenal. The front office and their staff has gone above and beyond the call of duty! My only concern is partial payment not being available to pay off any payment owed. It piles up and you owe moreā€¦Ā See More >
            Manager

            2/29/2024

            Heritage Grand at Sienna
            Hello, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 444-6740 when you have a chance. Thank you, and we look forward to hearing from you.
            Review Author Icon

            Resident 1229415

            Verified Resident ā€¢ 2023 - 2024

            2/25/2024

            The Environment is very calm and quite. No noises and disturbances. Very neat and clean surroundings. Effective and very responsive staffs. The only thing concerns me is the water bills which is very high.

              Manager

              2/26/2024

              Heritage Grand at Sienna
              Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (855) 444-6740 so we can assist you further.
              Review Author Icon

              Resident 1229370

              Verified Resident ā€¢ 2023 - 2024

              2/25/2024

              My experience is good, it's a quiet area, good to start your life and raise a family. It also has a secured environment. I moved out here late August 2023, and so far, I have no regrets renting an apartment here.

              Manager

              2/26/2024

              Heritage Grand at Sienna
              Hi, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!

              Updated Review

              Review Author Icon

              Resident 1059065

              Verified Resident ā€¢ 2017 - 2024

              2/17/2024

              Overall, the community is pretty good. The weight room and pool are nice. The management strives to keep things cleaned up outside. There are some issues with maintenance. For example, the pipes busted and flooded part of my apartment. They fixed theā€¦Ā See More >
                Review Author Icon

                Resident 1226979

                Verified Resident ā€¢ 2023 - 2024

                2/16/2024

                Overall, satisfied. Two things. When doing Alarm checks, the contractor left the keys in the door, allowing access to my residence. Also, my Truck was stolen from the parking lot. The gate was not working, not that it would have matteredā€¦Ā See More >

                  Updated Review

                  Review Author Icon

                  Resident 1113357

                  Verified Resident ā€¢ 2020 - 2024

                  2/15/2024

                  We have had nothing but a good expierence with the apartment community. Their is a particular maintenance man that has gone above and beyond being helpful and friendly. I do wish there were a few more upgrade inside the apartments like the outside.

                    Manager

                    2/16/2024

                    Heritage Grand at Sienna
                    Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
                    Review Author Icon

                    Resident 1226329

                    Verified Resident ā€¢ 2024

                    2/13/2024

                    My experience applying and getting approved here was excellent. I'm not the easy person to understand,and management handled me with tender loving care. Any issues I've had were taken care of immediately. The staff here willing to go the extra mile for their tenants. Thankā€¦Ā See More >
                      Manager

                      2/15/2024

                      Heritage Grand at Sienna
                      Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!
                      Review Author Icon

                      Resident 1222594

                      Verified Resident ā€¢ 2023 - 2024

                      2/2/2024

                      The property has the potential to be very nice, but some of the residents do not value having a beautiful community to live in. There is often trash in the parking lot in common areas and inconsiderate dog owners who do not follow rules inā€¦Ā See More >
                        Manager

                        2/3/2024

                        Heritage Grand at Sienna
                        Hi, thank you for sharing this feedback with us and we regret to hear that you had a poor experience with us. We would like to discuss these issues further, please give us a call at your earliest convenience. Thank you

                        Updated Review

                        Review Author Icon

                        Resident 1164749

                        Verified Resident ā€¢ 2019 - 2024

                        1/26/2024

                        Overall it is a pretty quiet complex. Not a lot of children or pets. No incentives for renewing lease. Most places offer carpet cleaning for renewals. Also, there is no resident celebration or appreciation at all. Communication from office staff has increased over the years.

                          Manager

                          1/29/2024

                          Heritage Grand at Sienna
                          Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (855) 444-6740 at your earliest convenience to discuss how we can turn this experience into a positive one.

                          Updated Review

                          Review Author Icon

                          Resident 1100397

                          Verified Resident ā€¢ 2018 - 2024

                          1/14/2024

                          A few months after Hurricane Harvey happened. I moved to these apartments. If I didn't like the area or where I stay. I would have moved away awhile back. The reason I decided to stay. Like that you have a pool and gym in theā€¦Ā See More >
                            Manager

                            1/17/2024

                            Heritage Grand at Sienna
                            Hi, we are very happy we could provide you with a positive experience! We will be sure to share this feedback with our site team. If you have any further questions, comments, or concerns please don't hesitate to reach out!

                            Updated Review

                            Review Author Icon

                            Resident 1129049

                            Verified Resident ā€¢ 2022 - 2024

                            1/12/2024

                            I applied to Heritage Grand sight unseen. I made my decision based on the website and other information I found online. The application process was quick and super easy. I believe I was approved the same day I applied. Due to my work schedule andā€¦Ā See More >
                              Manager

                              1/14/2024

                              Heritage Grand at Sienna
                              Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to make this up to you. Please contact our manager at (855) 444-6740 so we can make your experience a positive one.

                              Updated Review

                              Review Author Icon

                              Resident 890049

                              Verified Resident ā€¢ 2022 - 2024

                              1/7/2024

                              The apartment complex boasts a convenient location near numerous stores, schools, and health centers, making it an ideal spot for families. The community is bustling with a diverse mix of residents, primarily families. However, for individuals sensitive to noise, particularly early in the morning onā€¦Ā See More >
                                Manager

                                1/9/2024

                                Heritage Grand at Sienna
                                Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!

                                Updated Review

                                Review Author Icon

                                Resident 1099242

                                Verified Resident ā€¢ 2015 - 2024

                                1/2/2024

                                the area is very convenient close to my family and to all what I need , quit and clean environment , quick respond when a repair is needed , they always try to meet our full satisfaction but there's always some issues I hopeā€¦Ā See More >
                                  Manager

                                  1/4/2024

                                  Heritage Grand at Sienna
                                  Hello, Providing high quality service is of the upmost importance to us, thank you for sharing your positive experience! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                  Review Author Icon

                                  Resident 1204105

                                  Verified Resident ā€¢ 2020 - 2023

                                  12/1/2023

                                  Buildings and maintenance are ok. The parking lots are trashy at times. The dumpster always has trash on the outside. Dog poop every where on property. Can't rent the clubhouse. Gym equipment broken. Bushes overgrown on the sidewalk.

                                    Manager

                                    12/3/2023

                                    Heritage Grand at Sienna
                                    Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (855) 444-6740 at your earliest convenience to discuss how we can turn this experience into a positive one.
                                    Review Author Icon

                                    Resident 1203321

                                    Verified Resident ā€¢ 2022 - 2023

                                    11/29/2023

                                    My experience has been pleasant. Anytime I've reported something online or in person the office personnel and maintenance have been quick to respond and provide a resolution. My neighbors are very loud at times

                                      Manager

                                      12/1/2023

                                      Heritage Grand at Sienna
                                      Hello, thank you for taking the time to share your experience with us; we appreciate your feedback! Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
                                      Review Author Icon

                                      Resident 1189739

                                      Verified Resident ā€¢ 2023

                                      10/17/2023

                                      I have had a good experience so far. It is a quiet community, but I have only been here for a week. I love the prestine look of the community. The apartment was well prepared before I moved in and the management was helpful.

                                        Manager

                                        10/18/2023

                                        Heritage Grand at Sienna
                                        Hello, thank you for taking the time to share your experience with us; we appreciate your feedback!
                                        Review Author Icon

                                        Resident 1188712

                                        Verified Resident ā€¢ 2023

                                        10/10/2023

                                        I love the apartments the only problem I have is the parking spaces are narrow and o have to be at home at a certain time to get a good spot to park in. Other than I absolutely love the community and the people inā€¦Ā See More >
                                          Manager

                                          10/12/2023

                                          Heritage Grand at Sienna
                                          Hell, thank you for taking the time to share your experience with us; we appreciate your feedback! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                          Review Author Icon

                                          Resident 1187369

                                          Verified Resident ā€¢ 2020 - 2023

                                          10/6/2023

                                          The community is great and kept very well by the management.Renee and Mohammed along with Mrs.Lochee do a very good job with helping with any resident I absolutely live all 3 of them and all they do for our community to keep it safe!!!

                                            Manager

                                            10/9/2023

                                            Heritage Grand at Sienna
                                            Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Grand at Sienna Apartments! If you have any further questions, comments, or concerns please don't hesitate to reach out!
                                            Review Author Icon

                                            Resident 736045

                                            Verified Resident ā€¢ 2022 - 2023

                                            8/13/2023

                                            Would not recommend. The outside of the property looks pretty at first glance, but people let their dogs urinate in the bushes which causes a horrible urine smell, especially in the heat. There are cigarettes everywhere, broken glass and used contraceptives. The trash is outā€¦Ā See More >
                                              Review Author Icon

                                              Resident 1168937

                                              Verified Resident ā€¢ 2019 - 2023

                                              8/10/2023

                                              What I dislike most, are residents who leave dog puke on the hallway and craps everywhere and waste bins for raccoons to scavenge. This makes the community very dirty and it was never like this before.

                                                Review Author Icon

                                                Resident 1155242

                                                Verified Resident ā€¢ 2022 - 2023

                                                6/30/2023

                                                Don't have much experience, but common areas need to be cleaned. The property only has one gentleman cleaning the entire property. This is unheard of. The pool SHOULD Be cleaned daily and the hot spa jets do not work.

                                                  Manager

                                                  9/19/2023

                                                  Heritage Grand at Sienna
                                                  Hello, we truly appreciate your honest feedback.We will share this information with our team to further improve.

                                                  Features & Amenities

                                                  Laundry
                                                  • Washer/Dryer
                                                  Parking
                                                  • Garage
                                                  Pets
                                                  • Pet Allowed
                                                    Restrictions: Breed restrictions apply.. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Animal type not listed Allowed
                                                  Other
                                                  • Air Conditioner
                                                  • Ceiling Fan
                                                  • Clubhouse with Business Center and Lounge
                                                  • Concierge
                                                  • Disability Access
                                                  • DishWasher
                                                  • Fitness Center
                                                  • Gated Access
                                                  • Granite Countertops
                                                  • Hardwood Flooring
                                                  • Heat
                                                  • High End Appliances
                                                  • Large Closets
                                                  • Microwave
                                                  • Outdoor Patio with Fire Pit and Grills
                                                  • Pool
                                                  • Private Balcony
                                                  • Private Patio
                                                  • Vaulted Ceilings
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Welcome to Heritage Grand at Sienna Plantation Apartments in Missouri City, Texas, where we understand what it means to live the life you want in the city you love. Your pet-friendly home features a state-of-the-art fitness center, rejuvenating pool and spa to give you the energy to propel you through your busy day. Inside your spacious 1, 2, or 3-bedroom home, you'll find designer touches such as granite countertops, black appliances, walk-in closets, washers and dryers and private balconies or cozy patios. Your new home at Heritage Grand at Sienna Plantation is conveniently located in South Missouri City. Sienna Parkway, the main thoroughfare in Sienna Plantation, is located off Texas State Highway 6, providing easy access to attractions throughout the entire Houston region. Immerse yourself in a collection of the latest upscale shopping venues, delve into the exciting array of arts and entertainment options and enjoy gourmet dining.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: Closed
                                                  • Monday: 09:00 AM - 06:00 PM
                                                  • Tuesday: 10:00 AM - 06:00 PM
                                                  • Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 10:00 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  IRT Management, LLC

                                                  B+
                                                  B+
                                                  Communities
                                                  111

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 122 number of votes by renters, Heritage Grand at Sienna is currently rated 3.9 out of 5 stars.
                                                  Heritage Grand at Sienna is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                  Heritage Grand at Sienna is rated 3.8/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  Heritage Grand at Sienna is rated 3.8/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                  Heritage Grand at Sienna is rated 3.2/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                  Heritage Grand at Sienna is rated 4.4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Heritage Grand at Sienna is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                  Managers have responded to 70.9677% of their community reviews in the past year.
                                                  Managers have replied within 77.45 days to their community reviews in the past year.
                                                  IRT Management, LLC
                                                  Pet Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  Pet Limit: 2
                                                  Animal type not listed Allowed
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Heritage Grand at Sienna

                                                  March 2024

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                                                  Heritage Grand at Sienna is a 665 - 1,429 sq. ft. apartment in Missouri City in zip code 77459. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,130 - $3,690. Nearby cities include Fresno, Stafford, Arcola, Sugar Land, and Manvel.

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