Review History for f.w.j.r.m.b.e.

Augusta at Gruene Apartments


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f.w.j.r.m.b.e.

Resident 1999 - 2012

3/10/2012

I have been resident at The Augusta since 1999. What a wonderful place to call home. Kate and Mary (office staff) have been in charge since I moved in. Although the community has been under 3 different management company's, there have only been positive changes. (a new pool, hot tub and pavillion and most recently the construction of a club house, business center and something else that I cant remember). I am now in my mid 30's and am thankful for a peaceful respit to come home to. my business requires me to travel for long periods of time. when I am away, the girls see to it that my mail is collected, preventative maintenance (filter changes, pest control, etc..)is still taken care of. Kenny and Eddie (maintenance) have been there to take care of any maintenance issues. When my a/c went out at 10:00 pm, a hotel room was offered so that I would not be uncomfortable. Every year upon my renewal, a free carpet cleaning, apartment cleaning has been offered. Rental increases have been no more that $30.00, and several times, there has been no increase at all. I was asked to write this review as a long tim resident because of a negative posting by a resident. The staff is very upset by the comments of "Mediocre" and asked that I share my experience as a "Long time resident".

    Review 15 out of 49

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