prospective • Visited 2019
DO NOT LIVE HERE!!!! This property and their parent company Newman Properties flat out lied and stole from me. I placed a deposit on a two bedroom apartment with a loft. I was told they didn't have any way for me to view the unit or one like it. I was told they didn't have any floorplans available ( I later found out they have them available). It was such a good price I decided to go ahead and put a deposit down and asked the right questions. I was assured I was getting a two bedroom unit with a loft. When the unit became available I found it was actually a one bedroom apartment with a loft and the rent I was quoted previously was over $200 more because they renovated the unit. This unit was not what I was promised and not at the rent price I was quoted, so needless to say it was not going to work for my family. I was referred over to the property manager. The property manager Patti must have gotten her customer service experience training from the DMV as she is one of the miserable people I have ever dealt with. She avoids phone calls and has an extremely condescending attitude. Not exactly someone you would want as the face of your property. I have yet to receive any of my deposit back or the additional funds I put towards rent. This is deceitful business practices and outright theft. I would strongly caution anyone from looking to rent here or the other properties owned by New Properties, Gruenewood Villas and Laurel Heights.