8500 Harwood Apartments

Channell, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We are always looking for ways to improve our services so we appreciate your honest feedback. We put the valet trash service info in the welcome folder given to all residents at move out. This outlines the collection hours of 6PM-8PM, valet guidelines, and the company contact information. We would like to know any time your trash is missed, so we can contact the vendor on your behalf and address the issue immediately. If you have any outstanding issues, please do not hesitate to contact our office directly at 817-485-5154.

------------, we strive for 100% satisfaction, and it is great to see you had such a positive experience at 8500 Harwood. Comments like yours really make our day, as we strive to give our residents the best experience possible. Thanks again!

Pattyfox44, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to share your personal experience with others, you have made our day!

Anonymous reviewer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are in no way affiliated or managed by Kushner in Baltimore. What amenities do you not feel are taken care of? We want to know specifics so we can address the situation promptly. In reference to the trash, we do have 20 dumpsters available for resident usage at all times as well as provide free valet trash service five evenings a week. These valet trash hours are Sunday-Thursday from 6:00PM-8:00PM. If you witness anyone not following the trash policies and sitting trash out outside the valet collections days/hours please alert our office, so we can correct the issue. We are always looking for ways to improve the customer experience at 8500 Harwood, so thank you for providing your honest feedback. We look forward to speaking with you soon to gather more details on your situation. Thanks again!

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us directly at 817-485-5154 to give us details of your specific situation. Look forward to hearing from you soon!

It is very hard for us to accurately respond to your issues when reviews are left anonymously. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (817) 485-5154 at your earliest convenience and we will do our best to resolve this with you.

Christopher_c841, it is disappointing for us to hear that your experience was anything less than great. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 485-5154 to discuss this further.

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us directly at 817-485-5154 with any outstanding concerns.

Taylor_p742, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We do enforce the community policies and outline these policies with full transparency to each of our residents in the TAA Lease Contract. The only reason your rent increased is because you chose to renew the lease contract at a higher rental rate effective July 2018. If you would like a copy of your lease at any time, please let us know. As previously discussed, please contact us directly with any additional concerns at 817-485-5154 or [email protected]

Alicia_r472, we strive for 100% satisfaction, and it is great to see you had such a positive experience at 8500 Harwood. The greatest compliment we can receive as a community is a referral to family and friends. Thank you for making our day!

Thank you for your feedback We are happy to hear that you love your apartment floor plan, location, and the value you get for the affordable rent pricing. We encourage any and all criminal activity to be reported to the local authorities so they can increase their presence in the area. We try to keep all four community pools open daily throughout the summer season, but need community participation in reporting unsupervised minors damaging the safety equipment. We cannot open pools that have damaged/missing safety equipment (ropes, life rings, etc) or have broken glass from prohibited glass bottles being brought into the pool area. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. We would like to have a better understanding about your specific experiences. Please reach out to us at (817) 485-5154 at your earliest convenience and we will do our best to resolve these issues with you.

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. We would like to have a better understanding about your reasonable accommodation experience. Please reach out to us at (817) 485-5154 at your earliest convenience and we will do our best to resolve these issues with you.

Thank you for your honest feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. We would like to have a better understanding about your specific experiences with maintenance and pest control. Please reach out to us directly at (817) 485-5154 at your earliest convenience and we will do our best to resolve these issues with you.

Wow! You and your comments have made our day! Thank you!! We value our residents and community and take pride in providing a great place to live. Your positive review means a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. Thanks again!

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize.

Thank you very much for your honest feedback. We value our residents and community and take pride in providing a great place to live. Your positive review means a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. We look forward to celebrating all our residents during Resident Appreciation Week 2/12/18-2/16/18. Thanks again!

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. Thanks again!

Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 817-485-5154 or [email protected]eystar.com so we can address your specific needs. Thanks again!

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents here. Thanks again!

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. Thanks again!

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. Thanks again!

Thank you for your recent feedback. We value our residents and take pride in providing a great place to live. We are eager to address your specific needs in an effort to improve your experience. Please contact us at 817-485-5154 or [email protected] We look forward to speaking to you soon!

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. Please contact us at 817-485-5154 or [email protected] so we can address your specific concerns. We look forward to speaking to you soon!

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again!

We always love to receive great feedback. Thanks for leaving us this response. We strive to provide excellent service to our customers at 8500 Harwood Apartment Homes!