What are noise levels like at 8500 Harwood Apartments?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at 8500 Harwood Apartments?

The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is 8500 Harwood Apartments?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.8/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 75% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 24.5 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 4 Beds, 2 Baths

Ratings & Prices for 8500 Harwood Apartments, North Richland Hills, TX

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3
Office Staff	3
Maintenance	4
Neighborhood	3.8
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	75%

Manager's Review Reply Time

Average time to respond to reviews	24.5 days

Ratings & Reviews (209 Reviews)

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Prospective Resident • Visited 2020

12/15/2020

I'm moving here because my bestie lives here, and she has nothing but great things to say! Not every property is perfect, but having happy residents says a lot. I stopped by today to ask about availability and was immediately offered hot cocoa since it was… See More

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Resident • 2017 - 2020

10/06/2020

I would not suggest you live here. I cleaned up the apartment ---- and span after leaving. Never once was I late with my payment, never once did I have any complaint. I took 4 hours to clean the apartment yet when I left they charged… See More

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8500 Harwood Apartments Manager

10/23/2020

We are very sorry you had an unpleasant experience living at our community. Please reach out so we may answer any questions you have regarding your move out.

Resident • 2012 - 2020

09/10/2020

The management team is unfailingly kind and helpful, and the maintenance team is outstanding. In fact, the entire 8500 crew goes out of their way to help me in any way they can. I have never had a single issue with them promptly taking care of… See More

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8500 Harwood Apartments Manager

10/23/2020

Thank you for the positive rating of our community! At 8500 Harwood Apartment Homes, we always want our residents to enjoy a top-notch experience, so please feel free to reach out if you ever need assistance from our team.

Resident • 2018 - 2020

02/21/2020

At first eye the place is nice... and quiet... thennnn you move in lol... there is one specific apartment that has constant police visits, drug dealing in and out, 2 people were pulled out on stretchers the other night being rushed by ambulance to the hospital,… See More

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8500 Harwood Apartments Manager

02/26/2020

Please know, we care deeply for each and every resident of our community and we regret that you received the opposite impression. We do our best to provide a relaxed and comfortable home life to our residents, but crime - unfortunately - has no address and can occur anywhere. We would be open to discussing your concerns and working with you to improve your stay. Please stop by the office to speak with a member of our team. We hope to hear from you soon.

Resident • 2019

10/17/2019

The apartment is okay. When I first moved in, there were a few tweaks that needed to made here and there such as the piece of cardboard that was used to cover a hole under my sink and the dishwasher didn't work at all, and a… See More

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8500 Harwood Apartments Manager

10/18/2019

Channell, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We are always looking for ways to improve our services so we appreciate your honest feedback. We put the valet trash service info in the welcome folder given to all residents at move out. This outlines the collection hours of 6PM-8PM, valet guidelines, and the company contact information. We would like to know any time your trash is missed, so we can contact the vendor on your behalf and address the issue immediately. If you have any outstanding issues, please do not hesitate to contact our office directly at 817-485-5154.

Lindsey_F • Resident • 2017 - 2019

08/29/2019

My boyfriend and I just moved out after living here together for two years. The neighborhood is nice and quiet as there are a lot of families in the area. It is close to a lot of good shopping areas like Northeast Mall, Kroger, Walmart, and… See More

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8500 Harwood Apartments Manager

10/15/2017

Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. Thanks again!

Pattyfox44 • Resident • 2016 - 2019

08/21/2019

i lived here for four years, its wounderfull place and close to everything. i love it here the staff and everything is good i am happy here . i recomend this place to anyone. please stop by and check them out

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8500 Harwood Apartments Manager

08/31/2019

Pattyfox44, your wonderful feedback and rating mean a lot to us. Thank you for taking the time to share your personal experience with others, you have made our day!

8500_Harwood_Sucks • Resident • 2016 - 2019

08/16/2019

With all this garbage everywhere, no wonder there's so many bugs and roaches. It's just common sense!?! Tenants are miserable here because on top of the infestation (is this a Kushner property in Baltimore??) the amenities aren't taken care of. Add to that the staff here… See More

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8500 Harwood Apartments Manager

08/23/2019

Anonymous reviewer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We are in no way affiliated or managed by Kushner in Baltimore. What amenities do you not feel are taken care of? We want to know specifics so we can address the situation promptly. In reference to the trash, we do have 20 dumpsters available for resident usage at all times as well as provide free valet trash service five evenings a week. These valet trash hours are Sunday-Thursday from 6:00PM-8:00PM. If you witness anyone not following the trash policies and sitting trash out outside the valet collections days/hours please alert our office, so we can correct the issue. We are always looking for ways to improve the customer experience at 8500 Harwood, so thank you for providing your honest feedback. We look forward to speaking with you soon to gather more details on your situation. Thanks again!

Resident • 2014 - 2019

08/11/2019

I have been living for so many years with them but Still i dont get respect nor treated as a lawful tenant. Some of the staff is rude and lacks customer service, have no manners to speak to residents who have stayed longer than they on… See More

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8500 Harwood Apartments Manager

08/14/2019

Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us directly at 817-485-5154 to give us details of your specific situation. Look forward to hearing from you soon!

Resident • 2018 - 2019

06/13/2019

Worst apartments I have ever lived at. Definitely would rate them zero stars. Management has absolutely no customer service and they're rude. They're nothing but money hungry people who will charge you for anything. Maintenance never fixes anything, all they do is sit around and talk.… See More

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8500 Harwood Apartments Manager

06/14/2019

It is very hard for us to accurately respond to your issues when reviews are left anonymously. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (817) 485-5154 at your earliest convenience and we will do our best to resolve this with you.

Christopher_C841 • Resident • 2018 - 2019

05/27/2019

This has been the worse apartments i have ever lived in its memorial weekend and on friday my celing began to leak. Maintenance came out put a small whole in the ceiling and drained it the leak got worse on the next day, and i called… See More

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8500 Harwood Apartments Manager

06/10/2019

Christopher_c841, it is disappointing for us to hear that your experience was anything less than great. We would like to work towards a resolution, so if you are willing, please reach out to us at (817) 485-5154 to discuss this further.

Resident • 2017 - 2019

05/17/2019

I am so tired of the communities --------. They recently changed the points system so where you can only get $5 a month for all the hard work I did trying to make this ------ complex look better. I have over 100,000 points and plan on… See More

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8500 Harwood Apartments Manager

05/03/2019

Taylor_p742, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We do enforce the community policies and outline these policies with full transparency to each of our residents in the TAA Lease Contract. The only reason your rent increased is because you chose to renew the lease contract at a higher rental rate effective July 2018. If you would like a copy of your lease at any time, please let us know. As previously discussed, please contact us directly with any additional concerns at 817-485-5154 or [email protected]

Resident • 2019

04/28/2019

Garbage piled on more garbage. The parking lot pavement is cracked and full of potholes, there's no sidewalks to any of the resident-use facilities, you can't walk ten inches on the grass without stepping on someone's dog crap, literally half the machines in one of the… See More

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8500 Harwood Apartments Manager

05/03/2019

Alicia_R472 • Resident • 2019

02/13/2019

I have lived here for a year and a half now and constantly brag about this place to coworkers. Especially the ones looking for an apartment. It's quiet, friendly, the staff takes care of things in a friendly and quick manner. Very happy.

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8500 Harwood Apartments Manager

02/17/2019

Alicia_r472, we strive for 100% satisfaction, and it is great to see you had such a positive experience at 8500 Harwood. The greatest compliment we can receive as a community is a referral to family and friends. Thank you for making our day!

Resident • 2017 - 2019

01/06/2019

I have lived at Harwood apartments for 2 years now and for the price of our 2-bed x 2 bath and 952 sq ft apartment I love it. We have searched for an apartment last year but for the price for a 2-bed x 2 bath… See More

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8500 Harwood Apartments Manager

01/14/2019

Thank you for your feedback We are happy to hear that you love your apartment floor plan, location, and the value you get for the affordable rent pricing. We encourage any and all criminal activity to be reported to the local authorities so they can increase their presence in the area. We try to keep all four community pools open daily throughout the summer season, but need community participation in reporting unsupervised minors damaging the safety equipment. We cannot open pools that have damaged/missing safety equipment (ropes, life rings, etc) or have broken glass from prohibited glass bottles being brought into the pool area. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. We would like to have a better understanding about your specific experiences. Please reach out to us at (817) 485-5154 at your earliest convenience and we will do our best to resolve these issues with you.

Nieceyyy • Resident • 2016 - 2018

11/18/2018

Living here has been a rollercoaster for me I am completely confused with these apartments every since i put in my 2 months to leave these apartments back in October they have started giving me issues first by saying i never put in my 2 months… See More

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8500 Harwood Apartments Manager

11/21/2018

Thank you for your feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. We would like to have a better understanding about your reasonable accommodation experience. Please reach out to us at (817) 485-5154 at your earliest convenience and we will do our best to resolve these issues with you.

Resident • 2018

10/17/2018

The only positive statement I can make is about the staff - they are ALWAYS kind and helpful. I really do enjoy when I need to go to the office for something. However, maintenance has been another issue. IT's taken at least 3 service requests to… See More

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8500 Harwood Apartments Manager

11/13/2018

Thank you for your honest feedback. Our goal is to present a positive, dignified and businesslike image at all times through our appearance, behavior, and interactions with others. If we failed to meet your customer service expectations, we sincerely apologize. We would like to have a better understanding about your specific experiences with maintenance and pest control. Please reach out to us directly at (817) 485-5154 at your earliest convenience and we will do our best to resolve these issues with you.

jmrogers74 • Resident • 2016 - 2018

09/20/2018

I was super excited when I moved back into the complex and the management company Greystar had taken over. The maintenance time and quality have been much improved. I have lived here for years because I work less than a mile away and I feel safe… See More

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Luis_H263 • Resident • 2017 - 2018

04/18/2018

A mi gente latina merecen entrar a informarse sobre este complejo lo tienen todo. Y en excelentes condiciones. Lo mejor tranquilidad, limpieza, atencion rapida, te sientes en tu pais, respetado. Merecen darse la vuelta o entrar a su pagina par

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8500 Harwood Apartments Manager

04/19/2018

Wow! You and your comments have made our day! Thank you!! We value our residents and community and take pride in providing a great place to live. Your positive review means a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. Thanks again!

joshua Watson • Resident • 2017

04/13/2018

This place was easy to move into but they are shady after you move out. They charged me for not returning a trash can (something that was never in my apartment) and said I "scratched" the counter tops and charged me $125 to replace them. I… See More

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8500 Harwood Apartments Manager

04/16/2018

jasonleewall • Resident • 2017 - 2018

02/07/2018

I've been here for just shy of a year now, and my girlfriend and I have enjoyed it just fine. The Front staff has always been super down to Earth people that are there to assist and aid in any fashion possible. Rent has always been… See More

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8500 Harwood Apartments Manager

02/09/2018

Thank you very much for your honest feedback. We value our residents and community and take pride in providing a great place to live. Your positive review means a great deal to us because we truly strive to have loyal residents here at 8500 Harwood. We look forward to celebrating all our residents during Resident Appreciation Week 2/12/18-2/16/18. Thanks again!

dsolis3393 • Resident • 2017

10/26/2017

I moved in about 3 weeks ago and i was blown away by the office team. So many people ready to help me and the leasing process was easy as hell! I really didn't have to do anything but show up for my keys on move… See More

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8500 Harwood Apartments Manager

10/27/2017

Resident • 2013 - 2017

10/24/2017

5 years, management continuously changes. And it seems they continue to just get poorer and poorer. The people living in them are trashy and the management do not care. There is trash all over the apartment grounds. No one picks up after their animals, and if… See More

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8500 Harwood Apartments Manager

10/25/2017

Thanks for bringing this concern to our attention. It is our goal to treat everyone respectfully and to have loyal residents. We strive for continual improvement and welcome your feedback. Please contact us at 817-485-5154 or [email protected] so we can address your specific needs. Thanks again!

Miike_ford12 • Resident • 2015 - 2017

10/18/2017

I have been living here for over 2 years and I have yet to have a problem that has caused me to want to leave. There have been minor issues, but maintenance have come and taken care of it. The only thing that is hard (If… See More

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8500 Harwood Apartments Manager

10/20/2017

Resident • 2017

10/13/2017

I had a wonderful experience connecting with the staff they are very friendly and helpful. The maintenance guys were very quick to fix the problem and the only confusing part is the trash folks sometimes my trash don't get to pick up and it's attracting flies… See More

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8500 Harwood Apartments Manager

10/17/2017

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
700
Available
Avail.
10 Units
Model
The Cherrywood

View Floor Plan

Price
Price
N/A
SQ. FT.
805
Available
Avail.
5 Units
Model
The Maplewood

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
861
Available
Avail.
4 Units
Model
The Rosewood

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
952
Available
Avail.
10 Units
Model
The Dogwood

View Floor Plan

Price
Price
N/A
SQ. FT.
1,027
Available
Avail.
N/A
Model
The Cottonwood

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,135
Available
Avail.
4 Units
Model
The Redwood

View Floor Plan

4 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,250
Available
Avail.
N/A
Model
The Williowwood

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Celebrate the good life with a pet-friendly apartment home at 8500 Harwood Apartment Homes. Your garden-style apartment in suburban North Richland Hills, Texas, near North East Mall, offers all the comfort, style, and convenience you've been looking for. With features like a fireplace and stone-inspired countertops, the best part about every day will be coming home. And with upscale community perks such as four elegant pools and a state-of-the-art fitness center, you may decide to never go out again.

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