Resident • 1998 - 2005 Recommended
I have read some of these reviews and I seriously have to question the motives of some. I have been a resident here for approx 7 years and I love it here in North Richland Hills. I Have to move out of state shortly so I decided to write my experiences down on this site before I go.Approx 1 year ago this complex was taken over by a new management company.EPT was the old company and they left alot to be desired.Since the new company took over there have been dramatic improvements.Major renovations on all the apts began.From new trees,to paint,reconstruction and woodwork. Equestrian has undergone a Major facelift and already looks 10 times better. Lawn maintenance absolutely among the best I have seen. They always mow,trim,prune,and landscape all areas keeping this place gorgeous. They work their butts off. Maintenance has always answered my requests promptly when I have needed them. The front office has been courteous and professional.I don't have any bug problems of any kind nor have I ever. The exterminator visits routinely. The manager, And I seriously mean this, Has to be one of the nicest,hardest working,sincere,,and energetic person I have ever met. She is genuinely concerned about this place,not like other places where your just another resident or number. She makes you a priority. Ever since she came on,and I'll say she instead of the company because she came during the change,she has been committed to making this place among the best.One of the greatest things I have seen is the implementation of courtesy officers that are on call to settle any noise complaints or disturbances. There were Zero prior to that. Also the North Richland Hills Police Department opened up a Fraternal order of Police Lodge RIGHT ON THE PROPERTY!. There are ALWAYS police units on the property taking lunch breaks and talking to the residents. What a relief to see that!I feel safe all the time. This community has become so much nicer,quieter,and better than I have ever seen it in this past year. I read some of the other reviews and I dont know the time frames but I had to add my 2 cents in. If I wasn't moving I would stay here.
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