Review History for anonymous

8500 Harwood


Review Author Icon

anonymous

Resident 2019

4/28/2019

Garbage piled on more garbage. The parking lot pavement is cracked and full of potholes, there's no sidewalks to any of the resident-use facilities, you can't walk ten inches on the grass without stepping on someone's dog crap, literally half the machines in one of the laundry rooms don't even work (I counted! 4 out of 8 machines out of order! And apparently the other laundry room is completely out of commission!), the key card they gave us for the resident-use exercise facility doesn't work, and when we reported that there were bed bugs coming out of our walls they made US pay for the pesticide service-that right there should show you their level of "commitment" to a clean and beautiful apartment complex. And when we tried to set up a payment plan for the pesticide service that THEY should be fluffin' paying for, they ignored the signed agreement and just billed us the whole thing up front! I don't think I have to spell out why this is a bad thing, but I will. If you charge your residents for infestations, they won't tell you about the infestations. We did the honest thing and paid for it, but that doesn't mean a darned thing if even *one* of the neighbors won't or can't pay for the treatment-for all I know one of the neighbors could have a whole room full of the little buggers and it's only a matter of time before they find their way back through the walls into our apartment again and start wreaking havoc a second time. Placing the burden on the residents for nasty bug infestations crawling out of the walls, and then, FURTHER, failing to uphold the signed-and-agreed-to payment plan and charging the residents up front for an expensive treatment that only covers one apartment and not the whole building, is absolutely inexcusable for a property management company.
    Manager

    5/3/2019

    8500 Harwood
    Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact us directly at 817-485-5154 with any outstanding concerns.

    Review 20 out of 217

    Share This Review

    Check Availability

    8500 Harwood

    July 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    31
    Beds

    0

    Baths

    0

    Share This Review