Resident · 2014 - 2016
I lived at ROTG (now Meadows of NRH) until December 2016. I moved out mainly for two reasons: 1) unprofessional management and 2) ridiculous rent increases. Management- only 1 of 3 persons in the management team was always courteous, professional and helpful and that was Cheryl. The others could care less and were mostly rude. I had to call the corporate office several times to get issues resolved that could have easily been handled by on site management staff. Not sure if they brought back monthly Saturday breakfast, but other than that they did not have much in the form of resident activities. Pricing/Space- I lived in a Laurel unit paying less than $1000/month for 2 yrs. Rent went up about $20 or $30 (can't remember the exact figure) after 2 yrs and then suddenly once Steadfast came in and painted the buildings they tried to increase rent by $200/month and this is no lie. While residents did not get a say on whether the apartments should be painted, I will say the buildings looked much better once they were painted. However, Steadfast suddenly wanted to charge nearly $1300 for a roughly 800 sq ft apt (yes, it is really only about 800 sq ft when you subtract garage space). If you are looking for closet space and garage space this may be the apartment for you. BUT it's like living in a hobbit hole and paying for storage space instead of being able to fully enjoy your furniture! They had not even renovated my unit, which had the same fixtures from build year 1998. I see they may have come to their senses a bit as currently advertised rental prices are down by $100-200/mo and close to what I was paying before I left a year ago. If you look at other properties managed by Steadfast you will notice the same trend. Maintenance- There was a high turnaround in staff while I was there. The maintenance supervisor was fired and replaced, and I think he subsequently fired all the other staff and hired new people. All in all there was not much they could do. They had difficulty in trying to repair outdated and poorly maintained units, especially the plumbing system. My master bath toilet never flushed properly requiring multiple flushes for #1. On the other hand, I will give ROTG credit for fixing my floors as promised at move in changing from broken tiles to faux wood. Parking- this will be an issue if you have more than 1 car in your household and you use your garage for storage. Otherwise it will not be an issue. There are other apartments in the area that are cheaper with adequate parking. Grounds/Neighborhood- this is the one thing the complex has going for it as it is convenient to shops, TCC and major freeways. Otherwise try to pick a unit toward the back so you do not have the constant glare of the gas station and stay away from Buildings 5, 6 and 9 if you want to be able to breathe as you enter and exit your apartment. Pools and gym are often full of kids. Business facilities are only available during office hours which are the same time as most workers hours (8-5) so I assume only kids used the computer and printers every day. Overall I would say rent here IF the price is right only if you are ready to deal with the things I mentioned above. Otherwise keep searching and note that apartments in the same area that are priced at the rates the Meadows wants to charge are offering much better amenities.
Meadows at North Richland Hills Manager
Mr. West, Thank you for your review. We strive to create a positive living experience for our residents and it appears we fell short with you. Our team takes pride in making sure our residents' needs are met, unfortunately we understand we may not satisfy every one as much as we would like to. We do agree with you Cheryl is a wonderful team member as is the rest of the Meadows team. Thank you for your input and we wish you the best in your future endeavors.