Alturas Penbrook
#6,029 #3 #966

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Alturas Penbrook

3965 Penbrook St, Odessa, TX 79762
(5 Reviews)
$1,065 - $2,275/mo
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Floor Plans & Pricing

1 Bedroom

Rise

1 Bed, 1 Bath | 483 sq. ft.

$1,065 - $2,130

3 Available Units

See Floor Plan Details

2 Bedrooms

Elevate

2 Beds, 1 Bath | 552 sq. ft.

$1,175 - $2,275

9 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A-

Review Ratings

Noise

3.7

Grounds

4.3

Safety

3.7

Office Staff

4.0

Maintenance

4.0

Neighborhood

4.3

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

A-

Average time to respond to reviews

3.33 days

View Community Timeline
View Community Timeline

Alturas Penbrook Reviews

(5)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1224540

Verified Resident 2009 - 2024

2/8/2024

My residence at this location has been very satisfactory, as far as anonymity and privacy are concerned. Management is professional. In case of maintenance requests, the response has been near instantaneous.

    Manager

    2/11/2024

    Alturas Penbrook
    Thank you for your positive review. It is great to hear that you feel comfortable living in our community and that our team has provided impeccable service. If there is anything we may do to turn your experience from four stars to five, please call or visit us.
    Review Author Icon

    Resident 1213265

    Verified Resident 2023 - 2024

    1/1/2024

    The sewage problem was real bad. Looks like it's under control now. Not sure. Everything is online. Good luck trying to get a hold of a person at the office. Other than that it's not a bad place. Good location to everything.

      Manager

      1/5/2024

      Alturas Penbrook
      Thank you for taking the time to review. We are glad to hear that you enjoy our prime location and the hard work our team has put into our community to address your concerns. Still, we want to learn more about your observations and invite you to contact us at alturaspenbrook@trinity-pm.com so we may restore your confidence in our service. We look forward to hearing from you.
      Review Author Icon

      Resident 1199050

      Verified Resident 2022 - 2023

      11/13/2023

      Creo personalmente todo bien , buen servicio al cliente , y r?pida repuesta antes cualquier dificultad , muy buena atenci?n en la oficina del personal que da servicio de reparaci?n mucha rapidez y calidad , s?lo me gustar?an que los parqueos de auto fueran… See More >
        Manager

        11/16/2023

        Alturas Penbrook
        Gracias por complementar nuestro excelente servicio de atención al cliente y dedicación a nuestros residentes. Apreciamos sus comentarios sobre nuestras instalaciones de estacionamiento y nos aseguraremos de compartirlos con el equipo para discutirlos. Si hay algo que podamos hacer para mejorar aún más su experiencia, llámenos o visítenos en la oficina.
        Review Author Icon

        anonymous

        Resident 1997 - 1998

        5/1/2010

        I lived at Penbrook Club apartments in the 1990's and it was the worst place I have ever called home. The property was full of drug users, crime, and management allowed it to happen. All they wanted was rent, and any thing eles they could… See More >
          Review Author Icon

          anonymous

          Resident 2008 - 2009

          2/16/2009

          Pretty sweet apartments, I gotta say. No lease required. Generally good neighbors. Plenty of parking. Pool. They're also easier on the budget than the rest I've seen.… See More >

            Features & Amenities

            Laundry
            • Laundry On-Site
            Pets
            • Dogs Allowed
              Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow. Pet Limit: 2. Comments: Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 (non refundable) Monthly Pet Rent per Pet: $30
              Less Info
              More Info
            • Assisted Animal Allowed
              Pet Limit: 999. Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
              Less Info
              More Info
            • Cats Allowed
              Pet Limit: 2. Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 (non refundable) Monthly Pet Rent per Pet: $30
              Less Info
              More Info
            • Animal type not listed Allowed
            Other
            • 24-Hour Management Availability
            • Air Conditioner
            • Basketball Court
            • Cable & Satellite
            • Credit Card Payments Accepted
            • Disability Access
            • DishWasher
            • Disposal
            • Electronic Payments Accepted
            • Heat
            • Individual Climate Control
            • Large Closets
            • Night Patrol
            • On-Site Maintenance
            • On-Site Management
            • Package Receiving Service
            • Range
            • Refrigerator
            • Short Term Lease Available
            • Short Term Rentals Available
            • Tennis Court
            • Wheelchair Access Available
            • Window Coverings
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            Leasing

            Alturas Penbrook is located in the heart of Odessa, TX just off of 191, providing easy access to Loop 338 and I20. The community offers comfortable 1 and 2-bedroom floorplans that feature an open kitchen, breakfast bar, pantry, sizeable bedrooms, and large walk-in closets. Community amenities include a swimming pool, tennis court, basketball court, and laundry facility. Alturas Penbrook is a pet-friendly community, welcoming both cats and dogs with only a few breed restrictions. Once you are ready to see our community for yourself, choose from agent-accompanied, self-guided, or virtual tours! Tours offered in both English & Spanish.
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            Office Hours

            • Sunday: Closed
            • Monday - Friday: 09:00 AM - 06:00 PM
            • Saturday: Closed
            This community is managed by

            Trinity Property Consultants

            B+
            B+
            Communities
            163

            Questions & Answers (1)

            Anonymous
            Asked on: 03/19/2018
            Q: Are there surveillance cameras on site?

            Frequently Asked

            Based on 5 number of votes by renters, Alturas Penbrook is currently rated 3.5 out of 5 stars.
            Alturas Penbrook is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
            Alturas Penbrook is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
            Alturas Penbrook is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
            Alturas Penbrook is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
            Alturas Penbrook is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
            Alturas Penbrook is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
            Managers have responded to 100% of their community reviews in the past year.
            Managers have replied within 3.33 days to their community reviews in the past year.
            Trinity Property Consultants
            Dogs Allowed
            Restrictions: Breed Restrictions: Pit Bull Terrier, StaffordshireTerrier, Doberman Pinscher, Rottweiler, Presa Canarios, Akita, Alaskan Malamute, Wolf-hybrid, Mastiff, Chow Chow
            Pet Limit: 2
            Comments: Dogs Welcome (some breed restriction see below) Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 (non refundable) Monthly Pet Rent per Pet: $30
            Assisted Animal Allowed
            Pet Limit: 999
            Comments: Assistance animals: HUD guidelines define assistant animals as “animals that serve as a reasonable accommodation for persons with disabilities" For more information on the guidelines please contact our leasing office.
            Cats Allowed
            Pet Limit: 2
            Comments: Cats Welcome Maximum Pets per Apartment: 2 Pet Fee per Pet: $300 (non refundable) Monthly Pet Rent per Pet: $30
            Animal type not listed Allowed
            1 Bed, 1 Bath
            2 Beds, 1 Bath

            Check Availability

            Alturas Penbrook

            March 2024

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            Alturas Penbrook is a 483 - 552 sq. ft. apartment in Odessa in zip code 79762. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,065 - $2,275. Nearby cities include Midland, Andrews, Crane, Monahans, and Kermit.

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