I have been living here for a month and am very unhappy with these apartments. There is trash and cigarette butts littering the ground everywhere and there is always some issue with something going on in the apartment. My oven doesn't get up to temperature at all. They still have yet to fix it. The amount we're paying here (1149) we should have working appliances. Today my microwave started popping and flashes when you try to use it. Another broken appliance. All the appliances are very dated and old too. When we first moved in the air conditioner condensation would drip all over you when you took a shower and it took awhile for someone to fix it. When I called about my oven today the office girl didn't even bother to call me back if the maintenance person would be coming by. When I called back another person said if they're working tomorrow they might be able to swing by. Maybe,
When the washing machines were not working at all in the laundry center I was told that I had to call the service number on the wall to have someone come and fix it. This should not be my problem, but managements. I shouldn't have to call someone to fix the apartments washing machines.
This is ridiculous. We definitely will be moving out when our lease is up.
Manager
11/29/2021
University Gardens Apartments
We are very sorry to hear about your experience and we would like the opportunity to address your concerns.. Please reach out to our onsite team at your earliest convenience so that we may rectify and resolve any issues you may still be experiencing.