Number of reviews in the past 365 days | 8 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 110 days |
Contact Property
Broadwater Apartments
5045 Crenshaw
Pasadena, TX 77505
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 8 |
Percentage of reviews responded to | 50% |
Average time to respond to reviews | 110 days |
Thank you so much for taking the time to share your experience with us! I will be sure to share these wonderful comments with the entire team! Thank you for choosing The Broadwater to call HOME!
Thank you for taking the time to review The Broadwater. I agree 100% that we have an amazing maintenance team! These guys work super hard to keep things going. I would like to get a bit of insight to your 3-star rating of our office team and your non-recommendation of our community? Please reach out directly at [email protected] We are always looking for ways to improve and I appreciate your honest feed back. ~Paulette
Verified Resident 779331, Welcome to The Broadwater!. We are very happy we could provide you with a positive experience so far! We appreciate you taking the time to leave a review, and I will be sure to share this feedback with the entire team. ~Paulette
Verified Resident 768880, thank you so much for your kind words and this wonderful review! We are very happy to be of service ! I will be sure to pass along these wonderful comments to the rest of the team! Thank you for choosing The Broadwater to call HOME! ~Paulette
Verified Resident 744006, we are so happy to read such a great review about The Broadwater! I will be sure to share your feedback with the entire team. Thank you for taking the time to share your experience with us so far.
Thank you so very much for taking the time to review The Broadwater. I am very excited to see that your experience has been wonderful so far. We know their are lots of choices out there. Thank you for choosing The Broadwater to call HOME!
Verified Resident, we really appreciate your feedback. Please reach out to us regarding the issue you are experiencing so we can try to come to a resolution. I will pass on your kind words about our maintenance team. We strive for 100% great service and really appreciate you letting us know how we are doing. Verified Resident, thanks for taking the time to leave a review.
Thank you so much for taking the time to give us this wonderful feedback. Thank you for choosing The Broadwater! I will be sure to share this with the entire team.
First of all thank you for staying with us for the past three years! We are so happy that you have chosen to continue your stay with us. Thank you for your kind review; we are happy to pass along your comments to the team here at The Broadwater! We hope to be of service to you again in the future. Best wishes, The Broadwater
Verified Resident, thank you for your kind words and this wonderful review! We are striving to get back to normal as quickly as possible. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Thank you so much for the kind review! It is our pleasure to be of service and we are happy to have you as part of our community! I will definitely share your comments with the entire team!
Thank you for spending your past year with us! We hope to have you for many more. Thank you so much for the wonderful review. It is our pleasure to be of service. I will be sure to share these kind words with the entire team. Thank you for choosing The Broadwater! ~Paulette-Community Manager~
First of all I want to thank you for your time here with us so far! We truly appreciate you choosing The Broadwater! I will definitely pass on the kind words to the rest of the team. We are working on a few things in the fitness center now, hoping that helps. Thank you again. ~Paulette- Community Manager~
Thank you again for taking the time to let us know how we did. We are VERY grateful that you choose The Broadwater to call HOME! I will be sure to pass along the wonderful comments to the rest of the Team! Blessings~
Hi Verified Resident 638391, thank you so much for your positive comments about The Broadwater! I will definitely pss along these comments to the entire team!
Hi Verified Resident 610814, thank you so much for your positive comments! We know you have a choice and we are so glad you have chosen the Broadwater to call home. I will definitely pass along these wonderful words to the entire team. Thank you again for taking the time to give us your feedback. ~Paulette- Community Manager
Thank you again for taking the time to let us know how we did. We are very grateful that you call The Broadwater HOME! I will definitely pass along the wonderful comments to the rest of our team! Blessings~ Paulette, Community Manager
Verified Resident, thank you for your kind review; we are happy to pass along your comments to the team here at The Broadwater! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi Verified Resident 552124, we are very happy to have provided you with such a positive experience! I will be sure to pass on the wonderful compliments to the rest of the team! Thank you for taking the time to review your experience at The Broadwater. We are so happy we could help your transition be a positive one. Paulette-Community manager
Cpombier, it sounds like we have had some miscommunication some where. I am sorry if you feel that we have somehow misrepresented ourselves somehow. We would be happy to discuss your final account statement with you to further explain the lease and the charges. . I would hate to have this negate the last two years of great service that we have given. Please reach out to us at 281-991-3636
Hi Verified Resident 582029, we regret to hear that you are displeased with your recent experience with us. We would love the opportunity to speak with you to further discuss anything you may not understand. Thank you for the feedback, we always use this as an opportunity to improve.
$1,040 - $1,806
633
3 Units
A1
$1,100 - $1,612
791 - 864
3 Units
A2
$1,240 - $1,958
953
3 Units
A3
$1,380 - $2,175
1,039
3 Units
B1
$1,420 - $2,189
1,081
3 Units
B2
$1,900 - $3,234
1,253
1 Units
C1
N/A
N/A
N/A
C1T
The Broadwater is a casual community of apartments that feels just the way a home should feel. Exquisitely landscaped grounds, a variety of resident amenities and upgraded interiors define a distinctive living experience. Enjoy a community lifestyle where you can join friends and neighbors by the resort-style pool, let your pet run in free in the pet play park or start up a game in the billiards room. The Broadwater is conveniently located close to everything Pasadena, Texas has to offer, too. And of course, our professionally trained staff is prepared to meet your expectations with exceptional service and care. Take the first step toward becoming a Broadwater resident and reach out to a leasing agent now.
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Contact Property
Broadwater Apartments
5045 Crenshaw
Pasadena, TX 77505