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Broadwater Apartments

5045 Crenshaw

Pasadena, TX 77505

 
 
 
 
 
 

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  Verified Resident 736273
vrp · 2018 - 2020
 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2020
The only thing great about this place is the maintenance team, they're quick, they're friendly. They should be the ones running the office. Is a safe place to live, my rent is expensive and my apartment is pretty small.
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Broadwater Apartments Manager

08/31/2020

Thank you for taking the time to review The Broadwater. I agree 100% that we have an amazing maintenance team! These guys work super hard to keep things going. I would like to get a bit of insight to your 3-star rating of our office team and your non-recommendation of our community? Please reach out directly at [email protected] We are always looking for ways to improve and I appreciate your honest feed back. ~Paulette

 1 Previous Review
vrp · 2018 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/15/2020
Front desk lady sometimes is rude, when I am late in my monthly payments they opened my apartment door to leave me a eviction notice, they dont care if you are on bed or taking a shower. Xxxxxxx xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxx.
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Broadwater Apartments Manager

05/22/2020

(I apologize, our previous response did not post) Thank you for your feedback. We are disappointed to hear that you have had a less than fantastic experience. I would love the opportunity to speak with you further and perhaps answer any questions you have regarding our rent collection processes. Please email me directly at [email protected] .com or give me a call at 281-991-3636. Looking forward to your reply.

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