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Cinnamon Ridge Apartments

 
 
 
 
 
 

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Former Resident · 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/07/2019
I want to preface this by saying this move in was a disaster!!!!!! Not only did I never sign my lease because they never sent it to me but they gave me the wrong KEYS! For the apartment. I would never on earth reccomend this apartment complex to anyone this place is a dump and the staff there is awful. Upon moving in 12/30 Doris only ever told us we need insurance and set it up then she proceeded to give us keys. NEVER ONCE DID SHE SEND US A LEASE TO BE SIGNED OR ASKED FOR ELECTRICITY. Later she calls after giving us keys to let us know we will be charged for the electricity. We don't go to the apartment til midnight and guess what? She gave us the wrong keys for the wrong apartment, we had to call and wait half an hour for maintenances to open the door and when they did ALL THE LIGHTS WERE ON THE APARTMENT. On top of that that there were roaches crawling on the walls. We called the very next day and said we want out since we had no lease. They are now trying to hold our deposit. This was a nightmare this office staff sucks on top they are trying to say we cancelled. No we did not your office staff never sent us a lease to sign, yet released keys to us how were we suppose to know that we had to get electricity?? I'd like to add the unprofessionalism of this staff trying to avoid me from calling the corporate office. They only ever called me asking me to sign my lease after the fact that they gave me keys. I would also love to note that the apartment was horrendous terrible make ready they painted over dead roaches in the cabinets beware and do NOT rent apartment 2307 if you do check the cabinets before moving in they are moldy have wasps and are roach infested
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Cinnamon Ridge Apartments

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