Review History for Suzie_R

Crossings Sun Meadow


Review Author Icon

Suzie_R

Resident 2018

2/13/2018

I was supposed to move in next Monday, and I won't be because the leasing office rented my apartment out to someone else. How did I find out? I drove by and saw someone coming home to my apartment. I would've showed up next Monday with my stuff and would've found out like that. The reason why this happened was because the day I went to apply for this apartment and also the day I left my deposit the leasing office was too busy to acknowledge what apartment it was. The maintenance was the one who showed me the apartment not the leasing office, when I came back I showed her what unit I wanted. I caught them leaving to lunch when I dropped off the application fee and I guess thats when they forgot to finish my paperwork. They had a chance to fix this, once when we went to drop off the deposit and had asked if the apartment we were getting was the same we had seen and a second time when I went and saw someone already living in it. They don't care about you or the time and money you wasted. Neither does corporate because they've also been hard to talk to. I'm making this post in hopes they see it and finally call me back. I'll say it again, the leasing office is lazy. You have one job, do it well or don't do it at all.
    Manager

    2/20/2018

    Crossings Sun Meadow
    We are sorry to receive a review like this one, Suzie, and we sincerely apologize for any inconveniences you went through during this time. We consistently strive to be as organized as possible, as well as make our resident's move-ins as seamless as possible. Please give us a call so we can work towards a solution regarding this matter, and make sure you do in fact find a happy home here.

    Review 1 out of 57

    Share This Review

    Check Availability

    Crossings Sun Meadow

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review